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Richard Bruton, Minister for Enterprise, Jobs and Innovation. Niall Carson/PA Archive/Press Association Images

‘Hundreds’ of jobs expected to be created in Galway call centre

The Galway call centre will offer customer support for online gamers.

AN ONLINE GAMES company is expected to create hundreds of jobs in the next few years by setting up a customer care centre in Galway.

The centre will be set up by ZeniMax Online Studios to offer support to online gamers. “Today’s announcement marks an important step for us,” said Matt Firor, president of ZeniMax Online Studios. “We are excited to be building an experienced team… which will focus on providing superior customer support for our games.”

The centre will be overseen by Rich Barham who, prior to joining ZeniMax Online, was a major contributor to the management of in-game support needs, customer care, and retention for the phenomenally popular online role-playing game World of Warcraft.

Minister for Enterprise, Jobs and Innovation Richard Bruton described ZeniMax as a “very important addition” to the games industry in Ireland.

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    Mute Robert Bradshaw
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    Jul 11th 2023, 2:26 PM

    The committee did better than I thought they would. All Kelly was short of was having gold teeth and an platform shoes. And Tubridy defaulted to the “I’m a decent guy lead stray by a snake-oil salesman.” I hope we never have to see him again after today…ever!

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    Mute Liam O'Connor
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    Jul 11th 2023, 3:59 PM

    @Robert Bradshaw: so what did the committee demonstrate that he did wrong in terms of the barter account and the tri partite agreement, i m interested to hear your views

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    Mute Chris O'Brien
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    Jul 11th 2023, 5:21 PM

    @Liam O’Connor: At the very least he knowingly was part of a conspiracy to money launder tax payer funds.

    Giving a falsified invoice to a third party – and agreeing to hide its true purpose – then refusing to speak up to perpetuate fraud on the taxpayer… that’s all demonstrably true.

    Claiming he committed fraud cause his employer told him to isn’t a legal defense.

    He was paid 10s of thousands of euro – which cost extra 10s of thousands because it was hidden via the barter account – for work he didn’t do: consultancy.

    He then knew RTE was misstating his wages – and his manager was in cahoots with RTE to launder the money – and didn’t say boo until a public audit found it.

    Here’s the definition of money laundering:

    “Money laundering is the illegal process of hiding the origins of money obtained illegally by passing it through a complex system of banking transfers or other transactions”

    Falsifying invoices to receive money, then hiding that money via barter accounts and offshoot companies – that’s what drug gangs do.

    And also apparently our state media and its biggest star and his manager.

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    Mute david finglas
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    Jul 11th 2023, 2:26 PM

    Scratch cards?

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    Mute Pato
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    Jul 11th 2023, 3:02 PM

    Sneakily, that’s how.

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    Mute Monty Carlow
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    Jul 11th 2023, 8:05 PM

    Our money. Give up the licence fee or go to prison…

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    Mute Stiofán Ó Cearnaigh
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    Jul 11th 2023, 7:04 PM

    Most CFOs are compete bluffers

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