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Supervalu payment card breach ‘more extensive’ than expected

62,500 customers have been advised to contact their bank or financial institution as soon as possible.

SUPERVALU HAS SAID today that the security breach of its system, which potentially affected tens of thousands of customers, is “more extensive” than first anticipated.

The issue, which means financial details may have been compromised, only affects customers who availed of the “Getawaybreaks” scheme operated by Clare-based company Loyalty Build.

In a statement this evening, Supervalu said Loyalty Build has confirmed that there is a “high risk that an unauthorised third party accessed the details of payment cards used to pay for Getaway Breaks between January 2011 and February 2012″. The Data Protection Commission has been informed of the details of the breach.

62,500 customers who made bookings during this period have been advised to contact their bank or financial institution as soon as possible and to immediately check the transactions on their payment cards for any suspicious activity.

Getaway Breaks customers have also been advised to treat any unsolicited communication they receive relating to this issue claiming to represent Supervalu Getaway Breaks or Loyalty Build with extreme caution.

Supervalu said it is continuing to work with Loyalty Build to “resolve this issue as quickly as possible”. The company has also engaged its own IT security consultants to investigate the Loyalty Build system.

The company stressed today that this does not impact Supervalu’s other websites or any other transactions made by payment card in store or online.

A customer helpline can be contacted at 0818 220 088.

Related: Supervalu warns 38,000 customers over possible data breach>

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    Mute David
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    Feb 18th 2015, 8:03 PM

    Fantastic to see – long may the support continue !

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    Mute Barbara Newbury
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    Feb 19th 2015, 1:21 PM

    We don’t need a gas monitor to know that cancer from radon is killing people….

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    Mute John Reese
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    Feb 19th 2015, 8:59 AM

    These are the sort of people that are getting Ireland moving again not moaner and good for nothing keyboard warriors.

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    Mute Barbara Newbury
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    Feb 19th 2015, 2:30 PM

    It doesn’t take a lot to start a business, the trick is to stay there…

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    Mute mrgillhouley
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    Feb 19th 2015, 8:43 AM

    fastest growing economy in europe :)

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    Mute Sheik Yahbouti
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    Feb 18th 2015, 8:46 PM

    Is this the second cheerleading article about 1500 jobs between 183 separate enterprises, over the next three years, or am I dreaming?

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    Mute danielplainview
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    Feb 18th 2015, 10:05 PM

    Im beginning to get sick of this conspiracy rubbish. Its good news. Be happy.

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    Mute Sheik Yahbouti
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    Feb 18th 2015, 10:39 PM

    What conspiracy would that be?

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    Mute Diarmuid
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    Feb 19th 2015, 9:04 AM

    Great news… cheer away

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    Mute Vannin
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    Feb 19th 2015, 9:52 AM

    It’s the same one, just with some details, still, only another three years of the same announcments to go.

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    Mute conor hickey
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    Feb 18th 2015, 11:56 PM

    Isn’t that the little girl who was accused of money laundering for HSBC?

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    Mute Ed Westwick
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    Feb 19th 2015, 12:10 PM

    A small hotel or venue in the middle of nowhere that only caters for traveller weddings? get in a load of bouncers €10000 a pop and have what? 300 weddings a year.

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