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Niall Carson/PA Wire

Ulster Bank hit by another technical problem

Just a week after resolving issues that left people unable to access their accounts, Ulster Bank has been hit by a delay in credit transfer files.

JUST ONE WEEK after resolving an issue that saw thousands of customers unable to access their online accounts, Ulster Bank has been hit with another technical problem.

The bank says it is “aware of an issue” and is looking into it as a priority after customers complained of not receiving payments overnight.

Ulster Bank says that the issue is caused by a delay in inward credit transfer files overnight.

The delay has meant that salaries haven’t been paid, but Ulster Bank says it is working to resolve the situation.

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They are offering to “put it right” if customers are left out of pocket by the delay and are directing complainants to a complaints form on their website.

This is the third time the bank has experienced a technical fault that has affected customers. Before last week’s issues, customers were locked out of their accounts for up to a month last year.

Read: Ulster Bank says problems have been resolved

Read: Ulster Bank apologises as customers unable to withdraw cash from ATMs

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54 Comments
    Install the app to use these features.
    Mute Tom Red
    Favourite Tom Red
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    Dec 1st 2014, 7:24 PM

    You’d be fair fecking cold if you only grabbed your hat and scarf..

    414
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    Mute TheIrishBrain
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    Dec 1st 2014, 7:53 PM

    No scorchio.

    60
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    Mute Philip King
    Favourite Philip King
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    Dec 1st 2014, 8:57 PM

    Hat scarf and sock

    39
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    Mute AD0099
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    Dec 2nd 2014, 12:48 AM

    Dont forget your copy of the Holly Bough

    6
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    Mute Anne Gyna
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    Dec 1st 2014, 8:13 PM

    I hope it drops down to below Zero & freezes the shxxe outa all the germs, virus’s & infections that are doing the rounds now. So many people sick with all the dirty fog & damp weather. A decent blast of frost & ice will soon solve that.

    200
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    Mute Ronan O Connor(MUFC)
    Favourite Ronan O Connor(MUFC)
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    Dec 1st 2014, 7:43 PM

    It was -36 here in Calgary yesterday . A day for the high stool and the bovril !

    120
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    Mute Martin Hayes
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    Dec 1st 2014, 7:59 PM

    Ronan, I remember a friend of mine who emigrated to Edmonton, he said Ireland always felt colder when he came home for Christmas because of the damp.
    I’d still rather be short taken in Enniscorthy than Edmonton though.

    67
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    Mute damian
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    Dec 2nd 2014, 1:27 AM

    I was in Regina, Saskatchewan in central Canada for 3 weeks on a business trip. Just home a few days…. The first week or so it was -22 Celsius on a good day! Took your breath away! Crazy cold. Wind chill brought it down to – 31 Celsius. But Ireland’s damp cold is something to behold.

    18
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    Mute Daniel Dudek Corrigan
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    Dec 1st 2014, 7:42 PM

    when was the last time met eireann got the weather forecast right?

    111
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    Mute Uncle Mort
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    Dec 1st 2014, 7:43 PM

    Today?

    70
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    Mute Daniel Dudek Corrigan
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    Dec 1st 2014, 8:49 PM

    Nowhere near to -2…

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    Mute Uncle Mort
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    Dec 2nd 2014, 11:42 AM

    The forecast rain moving across the country and a night-time low of -2, we got both .

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    Mute hairy ....
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    Dec 1st 2014, 7:32 PM

    What a time to shave off my MO. My top lip will be cold tomorrow.

    107
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    Mute Tom Red
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    Dec 1st 2014, 7:34 PM

    I really hope you’re a fella?.

    349
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    Mute Leslie Skinner
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    Dec 1st 2014, 8:02 PM

    Grab the duvet and stay in bed

    54
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    Mute John O'Brien
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    Dec 1st 2014, 9:57 PM

    Roll on summer!

    39
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    Mute Uncle Mort
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    Dec 1st 2014, 7:26 PM

    No no no.it’s the warmest 1st week in December on record.

    34
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    Mute Thomas Mac
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    Dec 1st 2014, 7:36 PM

    I’ll believe it when I feel it.

    21
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    Mute Lily
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    Dec 1st 2014, 7:34 PM

    I have my hat got since last week (and I have rarely taken it off) but I still refuse to wear my winter jacket. Has to drop to below 0 for that.

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    Mute Sean Mcphillips
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    Dec 1st 2014, 7:59 PM

    When does it not feel cold and wintry…only stating the obvious.

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    Mute N O'C
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    Dec 1st 2014, 9:11 PM

    Where were you all summer?

    31
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    Mute Anto Byrne
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    Dec 1st 2014, 7:26 PM

    I have a whopper scarf and hat. Jacomos.com is the spot. Clothes only whop they are

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    Mute Jane Travers
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    Dec 2nd 2014, 12:41 AM

    Great. Just when my boiler decides to have a tantrum.

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