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Stormwatch: Eircom and ESB work to return services to 16,000 customers

The company warned that another 10,000 customers could be impacted over the coming days.

EIRCOM HAS DEPLOYED 700 crews to fix about 10,000 faults to its network around the country.

Although they are restoring service to 2,000 homes each day, the company warned that another 10,000 faults could be seen in the coming days due to “further predicted bad weather”.

In a statement this afternoon, a spokesperson said that both broadband and telephone services have been impacted.

The majority of the damage was caused by wind to the overheard network. Falling trees taking down overhead telephone lines has been a particular problem.

“Our underground network is holding up well and we are not currently experiencing significant flood damage,” continued the statement.

All available staff have been diverted to repair teams across the country to restore service to customers as quickly as possible. We currently have 700 crews working nationwide.

“We would like to reassure all of our customers who are currently experiencing a disruption to their telephone and broadband service that we are working as quickly as possible to repair all outstanding faults.”

The worst impacted areas are in Cork, Kerry, Galway, Mayo, Tipperary, Wexford and Limerick.

Meanwhile, ESB Networks says its crews are out fixing 6,000 faults. Homes and businesses in the southwest, around Cork, are the worst affected, according to a spokesperson.

She told TheJournal.ie that crews expect to have power returned to all customers today but warned that the “weather is not in their favour”.

“More faults are occurring as they fix them,” she concluded.

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PHOTOS: Cork kayakers refuse to let floods dampen their night out

Watch: Timelapse captures the rise of last night’s severe flooding

Today: Taoiseach accused of having a ‘King Cnut’ response to the floods

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7 Comments
    Install the app to use these features.
    Mute flappy flapperson
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    Feb 5th 2014, 3:28 PM

    Laptop..check, seclusion…check, wad of tissue….check
    willy in hand and no internet…..nooooooo, off to the skanks at the end of the sky channels

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    Mute Holiday Dingle
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    Feb 5th 2014, 3:02 PM

    Video: ‘In My Life’ in the Dingle Peninsula during stormy weather http://vimeo.com/85924585

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    Mute logical Thinking
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    Feb 5th 2014, 8:32 PM

    The overhead wires for my road got torn down last night and the esb got it sorted today in fairness. But it would have never happened if they maintained the trees in the area.
    The big question is why are there plans to build overground pylons?? The repair costs will be astronomical if we continue to get weather like this!

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    Mute Mad Hatter
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    Feb 6th 2014, 12:48 AM

    Eircom. Totally useless at customer service. I’ve been waiting 2 months for them to install efibre & evision tv. Twice no one shows up on the agreed appointment date after I took the day off work. You ring customer service and all you get is an apology and an “I’ll send an email on to that section and someone will be in touch”. No one gets in touch. Hopeless dinosaur of an organisation.

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