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Ticketmaster's new security check system in action on the US website. Screengrab

Ticketmaster replaces Captcha for online sales

New security check system uses colour contrasts to make those ‘squiggly lines’ more easy to identify.

Ticketmaster Ireland has announced it will stop the using ‘squiggly lines’ as part of its security procedure for selling tickets online.

The Captcha system – meaning, Completely Automated Public Turing test to tell Computers and Humans Apart – involves identifying a sequence of letters to prove the users are humans, not bots, before they can complete an order.

Mark Yovich, President of Ticketmaster International, said: ”While an important step in blocking bots, we know the current Captcha solution can be a frustrating part of buying tickets for fans.”

Ticketmaster’s new system will be replace the hard-to-read characters with phrases, questions or ads instead.

The new system has been devised by Solve Media and used by Ticketmaster in the US since last year. It is similar to Captcha in that users have to decipher characters on-screen, but the new system uses contrasting colours to make the characters easier to distinguish.

Ticketmaster Ireland’s Head of eCommerce Brian Mannion said: “We are constantly working hard to improve the customer’s sales process and delighted to put this new technology in place which will make buying tickets easier.”

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15 Comments
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    Mute Diarmuid de Brun
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    Jul 10th 2014, 9:49 PM

    Iron dome???? You lousy feckers, do you call that reporting, you are as bad as RTE. There is a massacre going on in Gaza (a prison, the biggest one) being carried out by an Occupier (Israel) using the newest and most advanced weapons available (paid for and sent by Uncle Sam $$$). There’s your report, get a real job!

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    Mute Will Derbylight
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    Jul 10th 2014, 10:24 PM

    Brun…make your point on the right site.

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    Mute Sinead O Brien
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    Jul 10th 2014, 11:30 PM

    U sound scary.

    17
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    Mute Linda O'Flaherty Hughes
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    Jul 10th 2014, 11:58 PM

    He sounds scary? What’s happening is scary. People are being blown to pieces and all anyone cares about is whether or not some cowboy plays here .

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    Mute Sinead O Brien
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    Jul 11th 2014, 12:04 AM

    Lighten up Linda! !

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    Mute Linda O'Flaherty Hughes
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    Jul 11th 2014, 12:17 AM

    Tell that to the parents of the children who’ve been blown to pieces.

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    Mute Sinead O Brien
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    Jul 11th 2014, 12:24 AM

    Jesus stop you are going to give yourself nightmares.

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    Mute Sammy Sausages
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    Jul 11th 2014, 12:39 AM

    Linda for editor. Only what she likes gets published. No populist stuff. Oh and no looking at other news sites either, cos that’s cheating.

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    Mute Lloyd Christmas
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    Jul 11th 2014, 12:55 AM

    Journal?? I’ll be back to you tomorrow with the amount of number of stories you’s did about Garth brooks over the last few weeks….. I need to count back

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    Mute Ronan Fitzgerald
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    Jul 11th 2014, 12:54 AM

    Look, can we just not get crystal swing to do the five nights, then everyone is happy…..

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    Mute Sinead O Brien
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    Jul 11th 2014, 1:24 AM

    Jesus I couldn’t look at that lads creepy legs. They take on a mind of their own.

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    Mute Brian Farrell
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    Jul 11th 2014, 3:56 AM

    A good blast of the Hucklebuck and all memories of Garth UB Brooks will fade.

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    Mute .
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    Jul 11th 2014, 12:03 AM

    HAMAS are the cause of the problem not Is real

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    Mute Ronan Fitzgerald
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    Jul 11th 2014, 1:31 AM

    You may want to brush up on your history there buddy, start with the Balfour Accord then move forward….. This

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    Mute Stephen
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    Jul 11th 2014, 9:03 AM

    Get real, kid… and educate yourself.

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    Mute Linda O'Flaherty Hughes
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    Jul 11th 2014, 12:29 AM

    Okay so. Let’s keep talking about Garth Brooks. And embroidery. And kittens. You know. . The really important stuff..

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    Mute Sinead O Brien
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    Jul 11th 2014, 12:33 AM

    I don’t like kittens. I’m more of a dog lover.

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    Mute Ronan Fitzgerald
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    Jul 11th 2014, 12:58 AM

    If your a dog Lover, then check out. Dogtown by Harry Chapin, great folk tune…

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    Mute Sinead O Brien
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    Jul 11th 2014, 1:18 AM

    Excellent!

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