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THE CAMPBELL FAMILY got a bit of a surprise recently when one of their letters to Santa was returned.
Their three daughters posted their letters this Christmas, and assumed Santa received them all – but one was returned this month due to “insufficient address” the Sunday Times reported yesterday.
The letter in question had been sent by the family’s three-year-old, who luckily had already met Santa in Dundrum and told him what she wanted for Christmas.
An Post has apologised for the mix-up with the letter.
On today’s John Murray Show on RTÉ Radio One, Alan Campbell, the children’s father, said that the family have a Christmas tradition where they dress up and get their photo taken before going to post their letters to Santa.
“We were horrified to get a letter like that back,” said Alan Campbell. The parents told their daughters that sometimes the elves get things mixed up.
“We’re sorry”
Today, An Post were very apologetic about what occurred. In a statement, they said:
We were very upset to learn of this case – it simply should not have happened. It is as simple as that. No excuses. Since learning and discussing the issue in more detail with the child’s father, an investigation has been underway. We have been doing this for so long that it runs with military precision and great attention to detail.
An Post said they take their role in helping Santa Claus reply to children’s letters “very seriously”. This year, An Post helped Santa reply to almost 140,000 letters.
Of their communications with Alan, they said:
We apologised totally for what had happened and offered to do whatever we could to make good the damage done to his daughter’s faith in Santa and Santa letters.
An Post also said they “took immediate action and went to great lengths to speak to him directly so as to get it sorted to his satisfaction and that of his family”.
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They didn’t have to show or tell the little girl!!!! For Gods sake she’s 3!!!!
According to other media outlets it thwe 3yo sister who picked up the post in the hall when delivered. Also it was reported that the father did not think that An Post response was good enough.
That’s what I read, the father was saying they were traumatised and not happy with An Post trying to rectify the situation ….. Hmmmm , sounds like someone is looking for compo …
Anyone hear the radio interview live? It was such a non-story, seriously why the man was ever entertained and listened to in the first place is beyond me – I’d say John Murray sacked his researcher twice afterwards……
Has anyone considered that the little girl may have been on the naughty list?
‘we were horrified to get a letter like that back’ Jesus Christ, hate to see how worried he’d be about something serious!
Fair play to an post for looking into this matter and resolving it takes the family’s satisfaction
Ah yeah, blame the elves… Typical of the endemic Elfism in the public service these days.
Does no one throw them up the chimney anymore?
Is that slang for anal ?
It is now.
Is the father looking for a freebie here?????
How is Santa Claus the North Pole insufficient addresses info?
He hardly lives in the middle of a housing estate up there
It’s Santy…repeat SANTY!
This happened to my son also last year, luckily he wasn’t home when the letter came back in the door. I was very disappointed with an post & the fact that numerous people would handle this letter & let it be returned to the child. I left a comment on an post facebook page, but got no reply from them ! I just wanted to let them know that it was bad practice on their part.
HAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAAHAHAHAHHAHAHAHAHAAHHAAHHAAHAHAHHAHAHAHAHAHAH
Good point.
Sorry my finger slipped
I’m gay.
I’m bi.Fancy a pint later?
FFS. Sounds like someone needs to get a grip. He has probably got Joe Duffy lied up tomorrow for an hour’s moaning on Liveline.
Bah humbug An Post
Idiotic. What an insult to those with actual problems that this family were ‘horrified’ by the return of a letter.
As way of compensation you can have free post for the year..
Union probably wouldn’t allow an extra letter in the mailbag,sets a dangerous precedent
Is it true that Santa files his income tax return by elf assessment?
“But Daddy, why doesn’t Santa have email?
When I grow up I’m going to go into politics and sell off AnPost to the highest bidder. My revenge will be sweeeeet…..”
Sometimes at Christmas there is so much post that some gets lost in the system?
You see, had the fairies been in charge this would never have happened. Those damn elves mess up and it gives all us magic folk a bad name. And do not get me started on the leprechauns!!!
are the parents that desperate for attention?
Bullshit!
Its all about money …
I would buy it, and then work there. With the amount of items sold to the UK and then “lost” by AnPost it must be a highly desirable job and very lucrative.
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