Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

AP Photo/Richard Drew

Twitter's biggest problem? The way that people think about it

Oh, and the fact that it needs to make money.

FOR THOSE WHO follow Twitter regularly, last night’s earnings call was probably more of the same. While it made $479 million (€418 million) in revenue, its highest yet, user growth fell to an all-time low of 1.4%.

Yet with a flurry of new features arriving in recent weeks and new deals being struck, it looks like it will be a crunch year for Twitter as it makes the service more appealing to both current and new users. But what were the main issues facing it now it has the last report of 2014 out of the way?

Are people making too much of a deal about user growth?

Almost every time an earnings call happens, the question of user growth is the first thing that’s thrown about. When you’re compared to the likes of Facebook’s 1.3 billion users and the success of apps like Instagram and Snapchat, it’s hard to escape the focus.

For this quarter, Twitter’s monthly active users grew by four million to 288 million and by 47 million across the year. And it would have been up to 292 million was it not for an “unforeseen bug” with iOS 8, causing it to lose four million users because of integration issues.

The slow growth rate is a concern, and the fact that this is at a low certainly doesn’t help matters, yet this makes its revenue growth more impressive and shows its potential to investors. And until growth stops or slows down, that’s the main concern.

Twitter’s biggest problem isn’t accessibility, it’s perception 

Social media, by its very nature, is all about sharing moments in your life and ideas, or mention what you’re doing as a way to show the world that yes, you do have an interesting and fulfilled life, thank you very much.

However, not everyone can be interesting or funny all of the time and so going on Twitter can feel like a trial of sorts. It’s a platform where you’re given the mic, even if you’ve nothing really to say. There are other reasons like the learning curve for new users and not to mention the trolling and harassments problems that are regularly brought up.

Twitter is taking measures to address the latter, like Instant Timeline, which generates a curated timeline for new users so they can jump in without any hassle, and its CEO has said it will tackle the abuse and trolls problem, but again, the purpose of social media is interaction, and when it’s not entirely clear who you’re talking to (and what the response can be), that’s a problem.

Twitter abuse A daunting task for some. Chris Ison / PA Wire Chris Ison / PA Wire / PA Wire

Twitter’s increased dependence on third-party services is a double-edged sword.

With revenue and user growth dominating headlines, something that may have been lost in the noise was Twitter’s focus on third-parties. For one it launched Fabric, its mobile software development platform, in December and has struck deals with third-party services, mainly its deal with Google – as a way of getting more traffic – and its advertising appearing on news reader Flipboard and Yahoo Japan.

The more Twitter relies on third-parties, the more its fate is determined by external factors – the iOS 8 bug mentioned earlier being one example of where things can go wrong.

Yet while it’s a new way of getting tweets out there, it could just convince non-users that there’s no need to join if they can get relevant tweets elsewhere. That’s the worst case scenario and it will be many months before we see how exactly its partnership with Google and third-party apps unfolds.

How does Twitter video fit into the grand scheme of things?

During the earnings call Q&A, Twitter’s CEO Dick Costolo was asked what the relationship between Vine and the new video upload service will be. The response was somewhat interesting, Vine would be for creatives while video upload will be for those who want to record and upload without fuss.

Yet is that really enough to get people to use it. At least with Facebook Video, it has an algorithm to push such entries up and expose people to the idea, but there’s no clear direction or impetus for the average user to upload a video.

Vine has the six second limit which forces those to be snappy and creative – which can lead to some great punchlines – but for 30-second video, will people use it to upload regular moments like Facebook or Instagram, or will it be used for specific moments like news events and such? Probably the latter.
http://vine.co/v/b0BzIJMqxde

Is 2015 the year Twitter gets out of the red?

Nine years is a long time to wait for any business to make a profit, but the growth in revenue from the last quarter is cause for optimism and bringing ads to third-party sites could help accelerate this further.

The company made $1.4 billion (€1.22 billion) in 2014 and while spending is rising as well, there’s nothing to say that by this time next year, Twitter will be out of the red. At the very least, things are looking up.

Read: Airbnb hosts: ‘We’ve been making the housing crisis worse’ >

Read: Tired of Facebook videos? Too bad >

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
24 Comments
    Install the app to use these features.
    Mute Rory J Leonard
    Favourite Rory J Leonard
    Report
    Jun 27th 2014, 5:41 PM

    Nationwide network of these cycle paths now taking shape nicely.

    With a bit of marketing and advertising abroad, in no time the place will be swarming with Northern Europeans who love a bit of a peddle.

    Should be good news for pubs, shops, restaurants and B & Bs along the way.

    Well done Leo Varadkar!

    249
    Install the app to use these features.
    Mute Zozzy Zozimus
    Favourite Zozzy Zozimus
    Report
    Jun 27th 2014, 8:09 PM

    Yeah, this looks brilliant!

    58
    Install the app to use these features.
    Mute Ted Carroll
    Favourite Ted Carroll
    Report
    Jun 28th 2014, 7:25 AM

    Our entire west coast should be a maze of walking and cycling tracks! It’s a prospect that would genuinely make a huge difference to their economies! Best if the development of bars, restaurants and guest houses are kept small scale, get the real economy ticking over!

    22
    Install the app to use these features.
    Mute Petr Tarasov
    Favourite Petr Tarasov
    Report
    Jun 27th 2014, 5:18 PM

    Bring it on. Can’t wait to test cycle this once it’s ready.

    156
    Install the app to use these features.
    Mute Big bad bull
    Favourite Big bad bull
    Report
    Jun 27th 2014, 9:15 PM

    This country gets better and better. More in there line to cut the briars before they cut the eyes out of my head!!

    9
    Install the app to use these features.
    Mute Rodger 5
    Favourite Rodger 5
    Report
    Jun 27th 2014, 5:47 PM

    A cycle route from Donegal to Cork hugging the coast as best as possible would bring a massive boom.

    123
    Install the app to use these features.
    Mute Junkie Joe Joyce
    Favourite Junkie Joe Joyce
    Report
    Jun 27th 2014, 6:07 PM

    You need relatively flat terrain for a Greenway, unless you’re a seriously fit cyclist. Coastal roads are full of steep inclines and declines.

    36
    Install the app to use these features.
    Mute Ted Carroll
    Favourite Ted Carroll
    Report
    Jun 28th 2014, 7:26 AM

    No you don’t! Nobody is suggesting your average cyclist is going to travel the full coast but it would certainly be a huge asset to local tourism!

    10
    See 1 more reply ▾
    Install the app to use these features.
    Mute Peter McGlynn
    Favourite Peter McGlynn
    Report
    Jun 28th 2014, 8:37 AM

    Agree with Ted – and besides you keep it on a nice gradient easily. Also people want to see nice scenery – not flat bogland for miles to see.

    6
    Install the app to use these features.
    Mute Paul Corrigan
    Favourite Paul Corrigan
    Report
    Jun 27th 2014, 6:00 PM

    it’ll give a wheel cyclelogical boost to those who need it most

    73
    Install the app to use these features.
    Mute Pat Nolan
    Favourite Pat Nolan
    Report
    Jun 27th 2014, 5:15 PM

    The nimbies will want it to be put underground

    71
    Install the app to use these features.
    Mute Zozzy Zozimus
    Favourite Zozzy Zozimus
    Report
    Jun 27th 2014, 8:10 PM

    Actually, this seems like one thing that people mightn’t object to living beside.

    25
    Install the app to use these features.
    Mute Cez Miname
    Favourite Cez Miname
    Report
    Jun 27th 2014, 11:35 PM

    Irish cycle way … Can they at least put a roof on it?

    4
    See 1 more reply ▾
    Install the app to use these features.
    Mute Liberté et Egalité
    Favourite Liberté et Egalité
    Report
    Jun 28th 2014, 2:17 AM

    Don’t encourage any more clutcheez in Dublin. We have too many already!

    3
    Install the app to use these features.
    Mute bandido
    Favourite bandido
    Report
    Jun 27th 2014, 6:39 PM

    I will definitely be giving it a go. Will be hoping not to be mugged before I reach section 3 though.

    33
    Install the app to use these features.
    Mute Alan Rothwell
    Favourite Alan Rothwell
    Report
    Jun 27th 2014, 5:44 PM

    Finish the bloody motorway network before you go wasting money on people’s hobbies!!

    31
    Install the app to use these features.
    Mute Phillip Brady Brady
    Favourite Phillip Brady Brady
    Report
    Jun 27th 2014, 5:47 PM

    Good for tourism and great for cyclists stop moaning

    132
    Install the app to use these features.
    Mute One-Off Ireland
    Favourite One-Off Ireland
    Report
    Jun 27th 2014, 5:53 PM

    Scrap the motorway programme. Oversized waste of scarce money

    45
    See 5 more replies ▾
    Install the app to use these features.
    Mute john williams
    Favourite john williams
    Report
    Jun 27th 2014, 6:12 PM

    More in their line to bypass adare or an outer ring of dublin to avoid the M50 or widen the M7 down as far as the M9 merge!

    9
    Install the app to use these features.
    Mute Brian Leddin
    Favourite Brian Leddin
    Report
    Jun 27th 2014, 6:29 PM

    I don’t think it should be scrapped, but it was very poorly designed, such that we now need far more kilometres of motorway than necessary. Having three motorways heading south, practically parallel for much of the way is lunacy.

    24
    Install the app to use these features.
    Mute Seán O'Sullivan
    Favourite Seán O'Sullivan
    Report
    Jun 27th 2014, 7:08 PM

    More roads mean more cars mea more traffic america has prove this time and again

    15
    Install the app to use these features.
    Mute ragnar daneskold
    Favourite ragnar daneskold
    Report
    Jun 28th 2014, 12:34 AM

    Yeah scrap the motorways.Be fun wont it when your tofu and other green fodder arrives by bicycle or ass and cart…Or do you all expect us all to live in Mega city Dublin??

    8
    Install the app to use these features.
    Mute Shawn Rahoon
    Favourite Shawn Rahoon
    Report
    Jun 28th 2014, 12:51 AM

    Motorways in Ireland is like a baby getting its first solid food.

    2
    Install the app to use these features.
    Mute Andrew Potts
    Favourite Andrew Potts
    Report
    Jun 28th 2014, 1:46 AM

    Chatting to a tourist today and the countryside is what grabbed him, cycling is a great way to see the country and the tourist spend is a very democratic spend in local, shops, pubs and B&Bs which are best placed to benefit. Between cycling and hiking there is a big untapped market.

    16
    Install the app to use these features.
    Mute Tigerisinthezoo
    Favourite Tigerisinthezoo
    Report
    Jun 28th 2014, 1:24 PM

    This is one thing the authorities are getting right. The infrastructure is not costing a huge amount. Thanks to the Brits we have a maze of old train lines and canals throughout the country that can be used to create walk and cycle ways. With a push for everyone to get active it has many benefits. With a huge demographic retiring or retired looking for an active and healthy hobby a lot of tourists can be attracted. No reason why we shouldn’t match NZ as an outdoor activity country – walking, hiking, cycling, sea kayaking, etc. The Spanish have done extremely well out of the camino in Spain and others are following suit.

    10
    Install the app to use these features.
    Mute sol
    Favourite sol
    Report
    Jun 27th 2014, 7:31 PM

    Hope its not the way the motorways were built with land speculation and the like, a meandering path depending on who owns the land and how much councillors received as backhanders.

    6
    Install the app to use these features.
    Mute Simon O'Rafferty
    Favourite Simon O'Rafferty
    Report
    Jun 28th 2014, 11:47 AM

    What we now need is for Irish rail to improve the service for cyclists. There is now way for small groups to use the trains to transport bikes (unless I’m mistaken?)

    4
    Install the app to use these features.
    Mute Sinabhfuil
    Favourite Sinabhfuil
    Report
    Jun 27th 2014, 8:49 PM

    Along the Esker Riada – best way of all.

    4
    Install the app to use these features.
    Mute Anthony Brady
    Favourite Anthony Brady
    Report
    Jun 28th 2014, 10:33 AM

    I live by the completed ashtown section. It’s a great job. If it cost 1.7m however the next section to the Kildare border will be massive money, terrain is far worse with the train immediately to one side and the canal dug down into the rock to the other. Still fair play on what’s done so far.

    3
    Install the app to use these features.
    Mute onewrongopinon
    Favourite onewrongopinon
    Report
    Jun 27th 2014, 11:00 PM

    I’m aiming or cycle the old n4-6 this September cycle way would great

    2
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.
JournalTv
News in 60 seconds