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EIRCOM HAS REFUNDED over 11,000 customers who each suffered phone-line outages lasting more than 10 days.
The former state-owned telecoms provider struck an out-of-court settlement last year with industry watchdog ComReg to pay back customers whose services had been disrupted.
The agreement covered the period between December 2013 and April 2014, when parts of the country were lashed by heavy storms. Going forward, the settlement will also include any customers affected from 31 October last year until the end of 2015.
Eircom has since told the regulator that it refunded just over €700,000 to 11,607 retail and wholesale customers who suffered outages.
But ComReg confirmed some had to wait up to a year for their money back after the loss of service with the refunds only processed in December or January this year.
Eircom is the dominant fixed phone-line provider in the country with nearly 1.3 million customers in total, although its client base has been steadily shrinking.
The company is legally required to provide a basic level of connectivity to all users under its Universal Service Obligation.
Comreg said it expected other fixed-line providers which used Eircom’s wholesale network to pass on the refunds to their own retail clients.
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It’s only a matter of time. driving accounts for 30% of male employment worldwide. When vans trucks light rail taxis are driverless there will be an unemployment disaster.
exactly Patrick, rise of the machines technology is not always a good thing.
I don’t think I’d be ready to trust this technology anyway.
Automation has been killing jobs for centuries and will continue to do so for millennia.
As always people will have to adapt and adjust careers accordingly.
Can’t hold back progress.
Do you have a source for that, Patrick?
Those guys can work at something else. This is a great thing. Can’t wait for driverless cars.
Taxi drivers, van drivers, lorry drivers, bus drivers all looking at this and feeling a bit uneasy I’d imagine… on the plus side if it can take me home from the pub on a Friday night it won’t be the worst thing in the world
I look at advancements in technology in my sector and feel the same uneasiness. Can either sit back and do nothing, or look to try and learn new skills.
Who’s going to clean the puke off the seat before you get in.. Or who will wake up the drunk passenger in the back seat.. Self drive taxis may work well in some places but will not work well at 4am on a Saturday night in Dublin..
I would imagine there will be multiple internal cameras. Plus payment will be by card only. If camera catches a passenger damaging the car i.e. Puking…charge to card straight away.
Problem is technology/AI is advancing so quickly it is now replacing humans rather yhan just impeovibg the work place. Imagine the fin hackers will have with automated vehicles!??
Cheer up, planes still have pilots.
By the time the driver realizes that an accident is imminent it is generally too late to grab control. Safe driving requires forward planning and anticipation. You cannot be plunged into an emergency manual override position moments from disaster and expect to avoid it.
There’s many reported cases by Teslas stopping accidents before the driver even realised one was happening. Loads on dash cam vids and accounts on motoring forums. The tech is already saving lives. Given the number of road deaths here and around the world we’d be mad not to pursue this.
have your say