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Sasko Lazarov/Photocall Ireland

High-speed broadband could be Eircom's saviour

The company has slowed the long-term slide in its revenues.

EIRCOM HAS STEMMED the near-terminal decline in its revenue with growth in the company’s mobile and broadband businesses partially making up for the mass exodus of fixed-line phone customers.

The former state telecoms provider said its revenue for the most-recent quarter was down slightly on the same time last year but the rate of decline “continues to improve”.

The company took in €311 million for the three months while it also continued to trim operating costs - included taking a 17% slice out of its pay bill.

Eircom said it added 18,000 broadband customers in total over the period with 40,000 extra clients joining its high-speed fibre network.

Eircom3 Eircom Eircom

That network had now passed over 1.2 million premises, or over 50% of the country’s total, meaning about 20% of those with access to its fibre offering had signed up for the service.

Revenue from the company’s mobile business was also up 5% to €87 million, 28% of its total income, after it added 9,000 postpaid customers for the quarter.

Eircom2 Eircom Eircom

The bad news

Despite the pick-up in some parts of its trade, Eircom’s total revenue continues to drop as thousands of fixed-line customers ditched the provider each month.

It lost 21,000 clients on retail lines over the past three months and 66,000 compared to the same time in 2014.

Eircom1 Eircom Eircom

The company has also cut about 30% from its staff numbers with full-time equivalent headcount falling from 4,929 to 3,430 for the latest quarter.

Its earnings before deductions were up 8% to €120 million over the past three months, but figures for the same period in 2014 suffered from one-off storm-related costs.

Eircom CEO Richard Moat said the results were “highly encouraging” with the company’s revenues stabilising and its fibre broadband rollout continuing “at pace”.

The company, which was recently rated one of Ireland five least-favourite businesses, also said it had trimmed its number of open complaints from over 1,000 six months ago to less than 150.

READ: These are Ireland’s most viewed YouTube videos >

READ: The EU’s proposal for a single digital market has an unlikely supporter >

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66 Comments
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    Mute Trish O'Gorman
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    Feb 22nd 2012, 11:21 AM

    As someone living in Australia, I agree with Rudd that the whole thing has turned into a soap opera. It’s a complete farce and just makes me think that they don’t believe they have any significant issues to deal with as they dedicate so much energy to a personality contest.

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    Mute Conor Peoples
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    Feb 22nd 2012, 10:48 AM

    What goes around comes around

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    Mute Marguerite Hoiby
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    Feb 22nd 2012, 11:24 AM

    Rudd the dud was ousted for a reason, he was a micro managing control freak that didn’t know how to lead his party.
    Nobody else could do any job as well as he could, or so he thought and as a result nothing got done and the PM’s office was total chaos..
    He is all ego and no substance.
    Sick to the back teeth of this distraction about the leadership, good thing the economy is strong and doesn’t seem to require any governement intervention.
    After, last election no government was formed for 3 weeks, country ticked along no problem!
    There might be a message in that somewhere!

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    Mute Keith Barton
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    Feb 22nd 2012, 11:26 AM

    Shouldn’t there be a ‘u’ in Labour?

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    Mute Conor Kirwan
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    Feb 22nd 2012, 11:32 AM

    Australian spelling, so ‘Labor’ is indeed correct!

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    Mute Marguerite Hoiby
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    Feb 22nd 2012, 11:37 AM

    ? possibly American way of spelling it.

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    Mute vv7k7Z3c
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    Feb 22nd 2012, 11:45 AM

    We used Labour in the past, when we were covering the 2010 elections, but we had a chat about foreign spellings after the 9/11 anniversary and decided that it was more appropriate to call parties/buildings/etc by their local spellings, as they’re proper nouns and not just regular nouns or adjectives.

    Ergo, we refer to the World Trade Center attacks and the Australian Labor party.

    FYI: Even some Australian linguists are puzzled at how Australia keeps the ‘u’ in ‘colour’ but not in ‘honor’ or ‘labor’. http://en.wikipedia.org/wiki/Australian_English#Spelling_and_grammar

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