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'Bureaucracy and ineptitude' leaves Irish-speaking family facing deportation

Zoe Ware is an “exemplary student” at a Gaelscoil in Kerry, and a competitive sean nós singer. But that probably won’t save her…

Updated: 9.13 pm

A CANADIAN-AMERICAN family of five has appealed to Justice Minister Frances Fitzgerald to intervene, as their five-year fight to live in their adopted home of Co Kerry appears to be ending.

The family – Kate and Shannon Ware and their three daughters, who are fluent Irish speakers – have been told they must leave the country by the end of school year, or face deportation orders.

“Is breá liom Éireann agus Ciarraí,” 11-year-old Zoe said, in a hand-written letter to Fitzgerald on 17 May. (“I love Ireland and Kerry.”)

Kate, 36, a Canadian citizen from Toronto, and Shannon, 42, an American citizen from California, currently live in Waterville, with their daughters Zoe (11), Grace (Gráinne, 8) and Abigael (Gobnait, 7).

The family first arrived in Ireland during the summer of 2010, on a three-month tourist visa, but quickly fell in love with South Kerry, where they settled.

Local politicians, including Senator Mark Daly, and TDs Michael Healy-Rae, Brendan Griffin and Martin Ferris, have lobbied the Minister to intervene.

At the heart of the matter appears to be an extraordinary case of crossed wires between the Irish Naturalisation and Immigration Service (INIS) and the Garda National Immigration Bureau (GNIB).

“This is a case of bureaucracy and ineptitude that will seriously harm a young family that has made a home in Ireland,” Sinn Féin’s Ferris said in a statement.

They have complied with every requirement of their visas and immigration process but now the Department of Justice says they must go.

A nine-hour wait for nothing, and a bureaucratic mix-up

zoeletter Zoe Ware's letter to Minister Frances Fitzgerald Zoe Ware's letter to Minister Frances Fitzgerald

The Ware family were permitted to remain in Ireland beyond the expiration of their tourist visa in 2010.

Local Garda immigration officials granted them a “Stamp 3″ authorisation to stay, which they renewed every three months until May 2012.

At that point, they were informed by a GNIB official that they needed to apply for a change of status (a visa), which they did.

Three months after their final Stamp 3 renewal, GNIB told the Wares they no longer needed reauthorisation stamps, since they had an application in with INIS for change of status.

In an effort to clarify the situation at GNIB headquarters, Kate and Shannon drove from the Iveragh Peninsula to Dublin one day in late 2012.

By their account, they waited for nine hours for an INIS official to show up, only to be told they couldn’t be seen that night, but to come back the next morning.

They did, but the INIS official didn’t. They couldn’t be helped, and were forced to return home to Kerry with no further information.

And this is where the problems began. INIS finally responded to the family 15 months later, in August 2013, refusing them a visa, in a letter seen by TheJournal.ie.

Why? Because they had gone through the Gardaí to renew their Stamp 3 authorisations, “without reference to” the INIS.

Speaking to TheJournal.ie, Kate emphasises that officials from GNIB have always been “polite, courteous and helpful” towards the family.

The Department of Justice also claimed the family didn’t have the means to support themselves, but this appears to have been based on a wilfully narrow snapshot of their finances.

Shannon, who provides technical and medical Japanese translation services to major clients around the world, said he gave INIS 18 months’ worth of bank statements, showing income well above the cut-off point.

The Ware family. Tustin Rose Photography Tustin Rose Photography

It’s all foreign money that I’m bringing in through consultancy, and spending locally.

But the INIS, in its correspondence with the family, cited their joint bank balance on just one date in April 2013, and concluded they weren’t self-sufficient.

Shannon says they weren’t told what the minimum balance required was, and that he had paid significant bills just before that date:

If I knew there was a magic number, I would have had that money in my account.

For her part, Kate is a trained midwife, and hopes to become registered with An Bord Altranais if the family is allowed to settle permanently.

The confusion over their Stamp 3 authorisations, however, meant the Wares had lost their “permission to remain in the State” on 12 December 2012.

Without their knowledge and despite their scrupulous efforts to follow every instruction, the family had been “undocumented” for the previous 10 months.

They were given four weeks to leave the country, which they did, before returning to Ireland at the end of 2013.

They filed a fresh application for a visa in early 2014, making sure to show ample financial means this time, but the second application was rejected on the grounds of their previous refusal.

Shortly afterwards, the family applied for Humanitarian Leave to Remain, with particular emphasis on the well-being of their daughters.

‘She knows all the sean nós songs, dating back to the 17th century.’

Shannon Ware / YouTube

Local support for Shannon and Kate Ware, and the girls, has been overwhelming. Many neighbours and schoolmates have written to the INIS, and local TDs have raised their plight in the Dáil.

Laoise Nic Aogáin, principal of Scoil Mhicíl Naofa in Ballinskelligs, wrote directly to the Department of Justice, conveying how much of an “asset” to the community they are.

Ours is a Gaeltacht school and these three little girls have fitted in so well to our school. They are extremely interested in the Irish language and make every effort to speak it.
They are exemplary students and are a joy to teach. Zoe, the eldest child, has an avid interest in Irish music and singing, particularly in the sean nós style and knows by heart all the old songs of this area even those dating back to the seventeenth century.
In my almost thirty years of teaching I have never witnessed such a profound and genuine interest.

In fact, Zoe is a competitive sean-nós singer, taking part in the Under-12 category at last October’s Oireachtas na Samhna in Killarney, as shown in this video.

She recently passed the entrance exam for the Irish immersion program at Coláiste na Sceilge’s Aonad Lán Ghaeilge in Caherciveen.

Kate points to an example of the girls’ love and devotion not just to the Irish language, but to the regional dialect:

A couple of years ago, Zoe told me, ‘Anything other than Munster Irish just doesn’t sound right to me, Mom.’

“They were born in Canada, but their worldview is completely Irish”, adds Shannon.

‘Ba bhreá liom iad a fheiceál arís’

kateshannon Kate and Shannon Ware. Roseanna Tustin Roseanna Tustin

Kate and Shannon aren’t sure what to do next. They’re appealing directly to Frances Fitzgerald to use her discretion and grant them leave to remain – something she has the power to do.

They’d like to see their immigration status regularised, especially since their undocumented status was purely the result of an administrative lapse beyond their control.

If these appeals, and the testimony of local representatives, their neighbours and friends, all fall on deaf ears, they’d be faced with the possibility of challenging deportation orders in the courts.

But there’s another problem. Kate’s father in Canada and Shannon’s mother in America, are both very sick with cancer.

If they leave voluntarily, they risk losing their “window of opportunity”, wrenching the girls from their friends, losing their home, and having to start the entire process from scratch when they return to Ireland.

That scenario is even more fraught – since Kate and the children are Canadian citizens, and Shannon is American, they would most likely have to be separated for a significant period of time.

If they’re deported, the same problems apply, but the Ware family would be barred for years from obtaining visas in Ireland.

If they challenge eventual deportation orders in the courts, they risk losing, of course – time, energy and legal fees, with the same devastating outcome.

But they’d be gambling with more than that, as Kate points out.

We just can’t afford to risk that our parents might pass away while we’re waiting for judicial review.

90381841 Justice Minister Frances Fitzgerald with UN Secretary General Ban Ki Moon, at an event celebrating Ireland's resettlement of refugees. Mark Stedman / Photocall Ireland Mark Stedman / Photocall Ireland / Photocall Ireland

Earlier this year, Kate and Shannon applied on compassionate grounds to INIS, for permission to leave Ireland, visit their sick parents, and return again.

They were denied, and two weeks later came a firmly-worded letter from INIS, offering them “one final opportunity” to leave Ireland of their own accord, and threatening deportation within four weeks.

We would strongly recommend that you would take immediate steps to leave the State…

INIS originally gave the Wares until 12 June to make that decision, but TheJournal.ie has learned that Minister Fitzgerald has since extended the deadline “until your three daughters have finished the current academic school year.”

However, no new date of departure has been given, despite the fact that, according to the family, they have been forced to present their travel arrangements to INIS by Wednesday, 3 June.

This is significant, since the family has been warned that staying beyond the date of departure would leave them open to deportation orders.

TheJournal.ie has requested clarification on this matter from the Department of Justice.

Martin Ferris outlines what he sees as the politics behind the plight of the Ware family:

Enda Kenny travels the world on taxpayers’ money to attract business to Ireland, and when people come from abroad to facilitate that business, they’re told they’re not welcome.
In starker contrast still is the government’s work toward amnesty for undocumented Irish in America…
We cannot demand such compassion while refusing to show it ourselves.

In simpler terms, Zoe Ware poignantly describes the horrible dilemma of an 11-year-old girl who loves and misses her grandparents, but has a unique passion for her new home, and fears losing both.

In her letter to Frances Fitzgerald, she wrote:

Ba bhreá liom iad a fheiceál arís, ach, is breá liom Éireann agus Ciarraí…
Má ‘s é do thoil é, cabhraigh linn bheith feidir teacht ar ais go hÉireann.
I’d love to see them again, but I love Ireland and Kerry…
Please, help us be able to come back to Ireland.

TheJournal.ie sent a list of detailed questions to the Department of Justice. A spokesperson said:

The cases raised are currently under consideration by the Department but as a long-standing matter of policy, we will not be commenting on the specifics of individual cases.

Originally published: 6am

Read: Ireland isn’t as welcoming as it used to be>

Read: ‘My experience in Ireland has been quite simply incredible’>

Read: Gilmore in Washington to ‘highlight plight’ of undocumented Irish>

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107 Comments
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    Mute Barry Somers
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    Sep 26th 2019, 2:57 PM

    It’s a joke of an industry,
    Many of the people I know who worked in it have left because creches want them to have degrees but they’ll pay them barely over min wage with next to no chance of any increases.

    The money is made by the creche owners and certainly not the staff, the staff work crazy long hours with feck all pay.

    The industry badly needs to be taken under the department of education

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    Mute David Corrigan
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    Sep 26th 2019, 3:18 PM

    @Barry Somers: A lot of industries in Ireland operate that way. I know people working in manufacturing jobs taking home 329 euro for a 40 hour week. No pension, no benefits and no hope.

    102
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    Mute Bruce Van der Gutschmitzer
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    Sep 26th 2019, 3:21 PM

    @Barry Somers: with it being 1800/1900 for two kids in Dublin then you know it’s not going to the workers

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    Mute Barry Somers
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    Sep 26th 2019, 3:31 PM

    @David Corrigan: do they also have degrees to work in that industry though?

    Even call centres pay more then child care and you don’t need a degree to get the call centre job.

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    Mute David Corrigan
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    Sep 26th 2019, 4:21 PM

    @Barry Somers: No they would not have degrees to be honest with you Barry. 40 hour week working in an engineering environment.

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    Mute Derek Durkin
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    Sep 26th 2019, 2:56 PM

    Yet we are up there with the highest child care costs in Europe.

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    Mute Derek Power
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    Sep 26th 2019, 4:54 PM

    @Derek Durkin: on account of the insurance costs. The creches have to pay the ever increasing insurance premiums and then the government comes up with another new standard they have to adhere to which costs more again. While the fees are high, the creches aren’t exactly sitting on mounds of money.

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    Mute Niall O'Neill
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    Sep 26th 2019, 5:43 PM

    @Derek Durkin: Yep, it’s only about 120 euro per child per month in Sweden. But we prefer to cut income taxes which makes services private at high cost to the individual, marvellous capitalism that destroys the family unit and only benefits the rich. https://sweden.se/society/10-things-that-make-sweden-family-friendly/

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    Mute Artugal
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    Sep 27th 2019, 3:13 PM

    @Niall O’Neill: hey, the powers that be in this country have been trying to destroy the family unit for hundreds of years.

    Remember our leader is of the opinion that you can get your rich parents to pay for it, or if you don’t have them you can leave.

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    Mute John Horan
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    Sep 26th 2019, 2:56 PM

    Why does it come as a surprise to childcare workers that it is poorly paid? I have no kids and know nothing about kids, but I know it is and always has been a poorly paid job.

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    Mute Chris Judge
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    Sep 26th 2019, 3:08 PM

    @John Horan: But it shouldn’t be so low that those working full time cannot make ends meet. If you work full time you should be able to afford to live, no matter what your job is.

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    Mute David Corrigan
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    Sep 26th 2019, 3:19 PM

    @Chris Judge: I agree 100%.

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    Mute Craic_a_tower
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    Sep 26th 2019, 3:21 PM

    @Chris Judge: Whether it should be or not isn’t really the issue. On a personal level why would you go into an industry knowing it is badly paid. As for no matter what job it should be a wage that you can live on is a new concept. Many jobs were only ever supplementary incomes worked part time. To change that whole nature will take a long time

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    Mute Chris Judge
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    Sep 26th 2019, 3:44 PM

    @Craic_a_tower: Who cares what the reasons are – someone has to do it, so why question those who do?

    It’s looking after kids, which is a very hard job and I respect them for it. They should be paid a decent salary.

    I’d assume the main issue is the insurance costs for running a nursery/creche drive prices up, so very little of the money they make goes to the workers.

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    Mute Craic_a_tower
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    Sep 26th 2019, 4:34 PM

    @Chris Judge: it seems fair to question people who complain about poor wages in a sector where everyone else knows it is poorly paid. There are people doing it on those wages.
    Do you worry about landlords getting a decent return? Did you run to their defence when renting at a loss?

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    Mute John Horan
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    Sep 26th 2019, 4:52 PM

    @Chris Judge: then don’t sign up for the job. The market will soon adjust when there is nobody willing to do the job

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    Mute Sorcha Ní Shúilleabháin
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    Sep 26th 2019, 7:39 PM

    @Craic_a_tower: I assume people go into childcare because they see it as a rewarding job that they like and think they would be good at. Isn’t this what everyone should be doing? Pay is a seperate issue.

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    Mute FlopFlipU
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    Sep 26th 2019, 4:11 PM

    The answer is to go on strike and then see what happen they could bring the country to a standstill

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    Mute emul8ter25
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    Sep 26th 2019, 3:52 PM

    Where is the money going? The creche fees in this country are outrageous.

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    Mute David Walsh
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    Sep 26th 2019, 3:54 PM

    A sure fire way of not retaining and attracting quality staff,

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    Mute Niall O'Sullivan
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    Sep 26th 2019, 4:04 PM

    @David Walsh: and you have to jump through hoops to get the job to be paid peanuts..qualifications, Garda vetting, first aid training etc forget it, sure it not even a living wage and a lot of them end up going on the dole during summer if creches/montessoris and they become seasonally unemployed. It’s a mug’s game.

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    Mute Siobh
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    Sep 26th 2019, 6:23 PM

    As a preschool teacher I can say how undervalued the industry is in this country which is why I’m currently emigrating to Australia where it is valued and recognised in wages! I do it for the love of the job but it’s getting ridiculous here. I’m at the top of the scale in this country (plus the pay cut we had to take in the recession due to cut in funding) and it’s a joke!

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    Mute Stevie Doran
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    Sep 26th 2019, 10:50 PM

    @Siobh: “I do it for the love of the job”
    “So I’m going to Australia because they pay more”

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    Mute Fergus
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    Sep 26th 2019, 6:18 PM

    Helicopter parents don’t help litigating when their kid falls over or bumps into something. Insurance companies will use that as justification to increase the premiums.

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    Mute Paul Dooley
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    Sep 26th 2019, 4:10 PM

    Childcare is a good career in the uk

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    Mute Niall Donnelly
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    Sep 26th 2019, 6:41 PM

    Bring in a sectoral employment order

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    Mute Nicky DeBurca
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    Sep 27th 2019, 9:39 AM

    Time for the Department of Education to wake up !! This is Early Years Education…not a babysitting service. Some of my friends are teachers, I have more qualifications and training than they do. As pointed out above we also, cook, clean, advise etc…

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    Mute Kath Noonan
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    Sep 27th 2019, 9:31 PM

    It’s the same in a lot of jobs in Ireland, workers are struggling to make ends meet. I work in a multinational and several people in my area head to a second job after work. This is what FF/FG have done to our country. Cost of living WAY too high – people are no longer ‘living’, they’re merely existing.

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