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Ryan Byrne/INPHO

Irish online gamblers in limbo after UK site wrongly took bets for weeks without noticing

Sportingbet say they are searching for a remedy that’s agreeable to Irish customers.

A UK-BASED online bookmaker was unlawfully taking bets from Irish customers for over two weeks before a problem was noticed, leaving some Irish customers in limbo about whether bets they’ve made remain valid.

Sportingbet have between 19,000-20,000 customers in Ireland but fell foul of a legal change this month that requires all remote bookmakers to obtain an Irish licence if they accept bets from Irish customers.

As a result, Sportingbet, which is registered in Malta, accepted bets from Irish customers that they shouldn’t have since 1 August.

The company says that these bets have not been voided but that a decision must be taken on their status.

It could even mean that Irish customers who made a bet with the bookmaker over the last three weeks and lost could have their money refunded.

PastedImage-56845 Twitter / Sportingbet Twitter / Sportingbet / Sportingbet

A spokesperson for the company says they are seeking a resolution to the issue that will be agreeable to their Irish customers who have placed bets with them.

They say they have contacted Irish customers who are affected by the problem.

One such customer Roy Brindley told TheJournal.ie that he had successfully placed a bet on Saturday only for the company to inform him by email two days later that his bet has been voided.

Upon subsequent contact with the company, he was told that the bet was not in fact voided.

Brindley tweeted a screenshot of his bet and the subsequent email from the company saying that he received the email when the odds on his selection has significantly shortened.

“It is similar to ordering stock from a broker (and paying for it) and told days later, when its worth has gone up, that they have changed their mind about selling it,” he says.

A spokesperson for the company said that the the insinuation that the email was connected to the fall in odds is not correct.

The exact number of Sportingbet’s Irish customers who’ve placed bets with the company since 1 August is unknown but the company says they will release a statement on the matter later today.

Until a decision is made on the licence one way or another, the company will not be accepting sports betting or virtual sports services to Irish customers.

Read: Ladbrokes restructuring could mean 200+ job loses >

Read: Gamble online? You’re going to have to start paying tax on it >

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16 Comments
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    Mute Stephen Byrne
    Favourite Stephen Byrne
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    Aug 20th 2015, 7:12 AM

    That guy has issues if he is putting 500 euro/pound on the sports personality of the year.

    216
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    Mute 6Degreesbelle
    Favourite 6Degreesbelle
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    Aug 20th 2015, 9:11 AM

    He’s a sick man and a self confessed addict who whittled away everything on gambling. Journal shouldn’t really be glorifying his habit.

    25
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    Mute Fozz
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    Aug 20th 2015, 11:18 AM

    I don’t see much glorification of his habit here?
    You seem to be mistaking ‘referencing’ with ‘glorifying’.

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    Mute Michael Sands
    Favourite Michael Sands
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    Aug 20th 2015, 12:00 PM

    Unless he works for the BBC?

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    Mute Micheal S. O' Ceilleachair
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    Aug 20th 2015, 7:02 AM

    Gambling! A mugs game!!! The odds are always stacked against you!!!!

    73
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    Mute David O'Sullivan
    Favourite David O'Sullivan
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    Aug 20th 2015, 8:16 AM

    Some people enjoy it, and have a healthy relationship with it. Others have a problem and can’t control it. Like everything really, alcohol, sex, drugs etc. I enjoy a punt at the weekend, nothing I’ll miss come Monday and even now and then you get a big one. God forbid people can’t make sport more interesting…

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    Mute Stephen Duggan
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    Aug 20th 2015, 6:09 AM

    What’s the odds on that ?

    60
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    Mute Michael Sands
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    Aug 20th 2015, 11:59 AM

    Between the evens I say…

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    Mute Rory J Leonard
    Favourite Rory J Leonard
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    Aug 20th 2015, 7:19 AM

    Companies in Malta formulating agreeable financial remedies for Irish punters!

    Not a runner! It’ll never take off.

    54
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    Mute bandido
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    Aug 20th 2015, 8:26 AM

    €500 on KJT…. Bit of a gamble

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    Mute Denise Friary
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    Aug 20th 2015, 6:58 AM

    My question is if they don’t pay out the winnings will they at least refund all the money that was bet.

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    Mute Beer Keg
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    Aug 20th 2015, 7:10 AM

    Wow

    5
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    Mute Neil Burke
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    Aug 20th 2015, 11:11 AM

    Voided, the most ill sounding word in the English language.

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    Mute Michael Sands
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    Aug 20th 2015, 11:58 AM

    A type of inner space?

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    Mute John Weldon
    Favourite John Weldon
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    Aug 20th 2015, 1:06 PM

    Moist is worse sounding

    4
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    Mute Michael Sands
    Favourite Michael Sands
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    Aug 20th 2015, 11:58 AM

    If it isn’t then they have to get their money back even if they lost the bet?

    1
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