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IT CAN HAPPEN to the best of us. You change your lock screen code from the normal four-digit PIN to something more complex and unfortunately, you can’t remember it.
Depending on the device you have, you can still recover the situation, you just need to do one or two things in advance first.
Even if you haven’t been locked out, it’s recommended you have a backup of your phone data saved somewhere. For iOS, you can do it through iTunes while Android users have Android Backup Services and Windows Phone users have Settings > Backup.
Let’s assume you’ve entered the wrong password and you’ve been locked out. Here’s what you can do:
iOS
Unless you have a backup, the only real way to regain access to your iPhone/iPad is to reset your device entirely. This means you will lose all of your saved data and apps that can only be recovered by using a backup.
Restore using iTunes - Connect your phone to your PC/Mac and access iTunes. Under the iPhone section, you will see the option to restore device.
Find my iPhone - If that isn’t possible, you can erase your data by using Find my iPhone, allowing you to start afresh or use a backup to restore old info.
If you’ve neither – Then you’ll have to use recovery mode which erases all your info and passcode. Turn off your phone, connect it to your PC/Mac, and hold down the Home button as you connect it. Do this until you see a ‘Connect to iTunes’ prompt on your screen. Here, iTunes will say it has detected a device in recovery mode so follow the instructions and clear your phone.
Android
It’s entirely possible to access your phone and unlock it through manual means. Provided you’re logged into Android Device Manager , select the device you need to unlock, select lock and you will be asked to enter in a new password. Follow the instructions and you should be able to unlock your phone.
If you don’t have that, then a hard reset is your only option. How you do this differs between devices but the general method is to hold down the power button and press the volume up button. This should bring up the option for Factory/Hard Reset which will wipe all of your data.
Windows Phone
Unfortunately, Windows Device Manager only allows you to set a lock screen option so if you’re locked out, you’ll have to perform a reset, either through Device Manager or on the phone itself.
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holding up and volume may bring you to recovery mode in android but there are a few more steps after that if you want to actually erase all the data.
managed to break the screen on my phone last week and had a pin lock on it . now I can’t sync the phone to my PC to back it up . surely it couldn’t be that hard to allow you to enter the pin on your PC to allow you to back it up. I’m sure its a frequent complaint
I remember messing around with my Motorola years ago. You could only call people on the phone,text messages didn’t exist so I ended up going into Languages and changed the language on the phone to something like mandarin. I panicked and started pressing every single button to get it back to English. Needless to say, my mother had to pay a lot of money to get it repaired.
I bought a second hand iPhone4 and now 3 won’t unlock it because it’s registered in another name and it can not be jail broken either tried here and in UK last week. crazy.
just get it unlocked online. many sites do it.30 euro roughly
Can you only back up your iPhone by connecting it to a computer? Something on mine backs up every night but I have no idea what does.
A hammer…..
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