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Promotional still from Tina Fey's 'The Unbreakable Kimmy Schmidt'. Netflix

Netflix has an odd reason for not allowing offline playback

Its chief product officer said that including it would leave some users ‘paralysed’ by the choice.

Updated at 6.30pm

NEIL HUNT, NETFLIX’S chief product officer, has told Gizmodo that the service won’t offer offline playback of content because it will create a “paradox of choice” that will leave some users “paralysed” and unable to use Netflix.

Speaking at IFA in Berlin, Hunt said that “one of the things I’ve learned is that every time you offer a choice [i.e. offline playback], you paralyse some people who can’t decide if that’s what they want to do or not.”

Hunt took a dig at Amazon Prime stating that “[u]ndoubtedly it adds considerable complexity to your life with Amazon Prime – you have to remember that you want to download this thing. It’s not going to be instant…and [I'm not sure] that it’s worth providing that level of complexity.”

Amazon, which runs Prime Instant Video, recently announced that it would make some content available offline, while Netflix has previously stated that the company will “never” offer offline playback.

While the reason for not allowing offline playback may seem anecdotal at best, Hunt claims that Netflix has lots of data about why adding more complexity won’t work — even if users request it.

“We did an experiment with our five star rating system, for instance; everybody said ‘you’ve got to do half stars’… [When Netflix trialed it they] had 11% less ratings coming in,” Hunt said. “[It was] just insane! We’ve plenty of cases where we’ve seen that happen.”

Hunt argues that instead of users downloading content, the ability to stream content should be made more robust with better internet access in places such as hotels and planes. “I think Amazon is playing a good game of PR, but I’m not sure it’s a good consumer experience,” he said.

Read: This is how you take control of your privacy on Windows 10 >

Read: Canon has unveiled an absurdly powerful image sensor >

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    Mute Hakuin Murphy
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    Feb 24th 2013, 2:00 PM

    (in 18 yo D4 girl accent) Omg! I knew there were famines and dictatorship and stuff but only 18 hairstyles for girls! We’ve GOT to help these people…… It’s like totes oppression?

    113
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    Mute Chris Neville
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    Feb 24th 2013, 12:55 PM

    Ha, the men’s choice doesn’t really look that different from the choice available to Irish men up until the 80′s. My class confirmation photo (1987) will back this up.

    106
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    Mute Mark Vieregge
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    Feb 24th 2013, 7:00 PM

    Yes, trimmer setting 0 to 5 now is such an improvement! :-)

    8
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    Mute Lord Loverocket
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    Feb 24th 2013, 12:51 PM

    It’s the same haircut, just combed a different way. And are blondes barred from North Korea?

    58
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    Mute Noel O'D
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    Feb 24th 2013, 1:18 PM

    Sod the begrudgers Aoife, keep up the good work.

    54
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    Mute hjGfIgAq
    Favourite hjGfIgAq
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    Feb 24th 2013, 1:19 PM

    Thanks Noel :)

    30
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    Mute JakkiB
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    Feb 24th 2013, 12:59 PM

    Aoife you should send them a photo of your hair style and tell them to get with the programme! ;)

    27
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    Mute hjGfIgAq
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    Feb 24th 2013, 1:04 PM

    Ha! Thankfully my hair now is much longer and dare I say better than it is in my horrible photo ;)

    41
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    Mute John
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    Feb 24th 2013, 12:59 PM

    The journal.ie seems to get an awful lot of its stories or ideas for stories from reddit. For readers of both, it’s gets a bit déjà vu-ey at times.

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    Mute hjGfIgAq
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    Feb 24th 2013, 1:03 PM

    Hey John – I actually saw this on Twitter, being RT’d by a lot of people.

    I checked out where the photo came from (the photographer’s name and agency), then got it from Press Association. I noticed that the caption was wildly different from the one being tweeted, so I googled it and found the Reddit/Imgur and Guardian pieces.

    Also, Reddit is a site with multiple forums where people share a huge volume of information they want other people to see, either original stuff or things already on the net
    .
    So it’s only natural that there will be crossover between it and other sites to some small extent. If people don’t want their videos/images shared by anyone, they probably shouldn’t put it on Reddit ;)

    Thanks
    Aoife

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    Mute Sean Flanagan
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    Feb 24th 2013, 1:12 PM

    Boom! John just got served!

    136
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    Mute Llorti Lulzheimer
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    Feb 24th 2013, 1:13 PM

    I find this site is brilliant for catching up on what happened on the internet a couple of days ago.

    44
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    Mute Sam Cantwell
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    Feb 24th 2013, 2:29 PM

    Ok then. Off to the shop with you, to buy yourself a newspaper if ye want the news!

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    Mute Mainstream Hysteria
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    Feb 24th 2013, 1:16 PM

    No 11 is obviously the pick of the litter.

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    Mute Cpm
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    Feb 24th 2013, 8:49 PM

    Are you joking, she looks like a teacher?

    I’d throw #3 around the place

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    Mute Cathy Murphy
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    Feb 24th 2013, 4:36 PM

    I wonder what their policy is on Brazilians or Hollywoods and do they have photos of them too ;)

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    Mute Jaymes Moynihan
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    Feb 24th 2013, 1:36 PM

    The journal is a complete joke of a news source, have they traded in journalism for reddit users?

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    Mute АЛЕКСАНДРЪ ХАИШ
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    Feb 24th 2013, 2:50 PM

    In Ireland, women only wear 2 to 3 types of haircuts. Boring… : /

    9
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    Mute Suzanne Kenny
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    Feb 24th 2013, 3:53 PM

    Actually I think Irish women are very diverse in their style and colour choice. Perhaps that’s not the case in your locality but is certainly not the case of Irish women in general.

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    Mute Carol Conway
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    Feb 25th 2013, 9:17 AM

    АЛЕКСАНДРЪ ХАИШ , are you only looking at the auld ones? Or are you living in the back arse of nowhere? LOL. Irish women are very experimental with their hair! Different colours, different styles….generally speaking our hairstyles reflect our personalities so there’s no way we all have the same style :)

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    Mute The Green Monkey
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    Feb 24th 2013, 12:53 PM

    No

    7
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    Mute John
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    Feb 24th 2013, 1:23 PM

    If you say so Sean. Aoife just confirmed that at times there can be a crossover.

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    Mute Dermot O'Shea
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    Feb 24th 2013, 4:25 PM

    I don’t see the most popular irish style here . The old arrive on the back of a motor bike look.

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    Mute Conor Breen
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    Feb 24th 2013, 2:48 PM

    Can’t imagine Toni & Guy doing too great a trade

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    Mute Jason Bourne
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    Feb 24th 2013, 4:27 PM

    #Toni&CreamOfSumYungGuy

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    Mute Johnathan Robinson
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    Feb 24th 2013, 1:26 PM

    What about the vo5 adds :O

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    Mute Mark Vieregge
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    Feb 24th 2013, 7:01 PM

    It makes perfect sense, in a dictatorial North Korean line of thinking…

    1
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