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A row of self checkout lines are available at a Big Y supermarket in Manchester, Connecticut. Jessica Hill/AP/Press Association Images

Poll: Should self-service checkouts be scrapped?

Some supermarkets in the US have announced plans to phase out self-service checkouts in the name of customer service – do you think stores in Ireland should follow suit?

SOME SUPERMARKET CHAINS in the United States have decided to scrap self-service checkouts – once considered the ‘way of the future’ – in favour of good old-fashioned human contact at the tills.

Big Y Foods, which has 61 locations in Connecticut and Massachusetts, has become the latest of a list of supermarkets to announce the phasing-out of self-serve lanes. The company says research shows customers generally prefer traditional cashier-staffed lanes, finding them more convenient – and, often, even quicker than self-service points.

What do you think : should self-service checkouts be scrapped in Ireland?


Poll Results:

No, there should be an option to use them (1214)
Yes, they should be removed entirely (628)
No, there should be more of them (516)
I don't know (42)

Read: US supermarkets move to scrap self-service checkouts>

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57 Comments
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    Mute Just Me
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    Jun 4th 2017, 4:01 PM

    And while they were busy slapping each other on the back ,this is what happened .The sooner the better Zappone and her do gooders clique remember these youths are criminals and will inhabit our prisons in the future , then we might have a better chance of tackling crime.

    291
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    Mute lavbeer
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    Jun 4th 2017, 4:54 PM

    @Just Me: the on demand generation need to start understanding what personal responsibility means. Then again not many so in the country

    89
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    Mute abcyz
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    Jun 4th 2017, 5:00 PM

    How many well off, especially the private educated FG supporters have a future in prison? FG have no problem spending fortune keeping people on jail but won’t spend a tiny fraction of that to house the poor leading to homeless future and despair leading to crimes that we all suffer from with a huge hyped up crime fear driven by the media business selling papers and fear especially that owned by a certain FG loving billionaire who’s tribunal findings against him have not been acted on since Enda became Taoiseach in 2011

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    Mute Dermot Cronin
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    Jun 4th 2017, 8:43 PM

    @abcyz: 300,000 per “child” per annum

    4
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    Mute PVD
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    Jun 4th 2017, 4:05 PM

    Can’t believe the Journal has not covered the ST John of God Audit as covered in today’s Irish Mail on Sunday. € 6 million and the CEO got over €2 million. Be true to your values. It is NEWS and much bigger than Console last year

    122
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    Mute Johnno Byrne
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    Jun 4th 2017, 6:38 PM

    @PVD: ah they only like headlines of that nature when it involves the guards

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    Mute Pauline Geraghty
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    Jun 4th 2017, 10:09 PM

    @PVD: I know, I work for this organisation and it infuriates me. The children and ordinary staff members have suffered so much from the cutbacks meanwhile the fat cats get fatter

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    Mute Suzie Sunshine
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    Jun 4th 2017, 4:12 PM

    They need to be treated like the criminals they are .. regardless of their age .

    148
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    Mute MyBrokenKnees
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    Jun 4th 2017, 4:33 PM

    Didn’t the Journal publish an article earlier in the week saying everything was fine in Oberstown.

    Since then there has been at least two articles saying different.

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    Mute Each Way Thief
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    Jun 4th 2017, 5:14 PM

    @MyBrokenKnees: obviously fake news.

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    Mute Dermot Cronin
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    Jun 4th 2017, 5:10 PM

    No incidents in 7 months……this should read …no incidents that got media coverage. …
    More diatribe…..

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    Mute Mick Jordan
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    Jun 4th 2017, 9:27 PM

    It’s suddenly a “Challenging Environment” now that he has been assaulted.But when ordinary staff were being assaulted everything was hunky dory.

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    Mute John Scott
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    Jun 4th 2017, 9:34 PM

    Get the prison officers in there . Enough love dovey don’t work with these criminals that’s what they are. Will be in mount joy in a few years mark my words. Also make parents responsible for the children actions.

    20
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    Mute marg fitzgerald
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    Jun 4th 2017, 9:28 PM

    Katherine Zappone and Frances Fitzgerald maybe even Leo should work 2 or 3 days in a remand centre and then decide what needs to be done

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    Mute Ivan Enoughofit
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    Jun 4th 2017, 8:33 PM

    You might come back into planet reality now . Criminals not children

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