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Irish Water had to delete 700 customer accounts because of a technical issue

The utility said the issue presented no risk to personal security or financial information.

IRISH WATER HAS been forced to delete the online accounts of 700 customers because of a technical issue.

The state utility said it has contacted all customers directly to let them know that their online accounts have been deleted in order to fix the issue.

The problem – which meant 700 customers were unable to log on to their account to view or pay a bill – had no effect on the utility’s customer database.

“It should be noted that there was absolutely no effect on any Irish Water utility accounts and no risk to personal security or financial information provided when the customers set up their online accounts,” a spokesperson said.

Irish Water said affected customers can set up a new online account on its website and apologised for any inconvenience caused.

The Comptroller & Auditor General’s report found last month that 27.5% of Ireland’s 1.9 million households have still not registered with the utility.

The deadline for Irish Water’s €100 water conservation grant was extended two weeks ago to this Thurday, 22 October.

Read: Water contamination risk removed for 220,000 people in Dublin

Read: Could it really cost just €13 million to abolish Irish Water?

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43 Comments
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    Mute Dave Connolly
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    Apr 5th 2022, 2:03 PM

    Think you will find they are not. You think the public finances are bad now. They would be orders of magnitude worse off in the case of unity. Add that to the almost certainty of a civil war in the North. Thanks but no thanks.

    227
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    Mute Anthony Hilton
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    Apr 5th 2022, 2:18 PM

    @Dave Connolly: agreed, there would definitely be a civil war if that happens anytime soon. As much as it would be nice to have a united ireland, I’d much prefer to be separated if it ment innocent lives saved.

    142
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    Mute James Beattie
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    Apr 5th 2022, 2:21 PM

    @Dave Connolly: David McWilliams says the exact opposite to you. He says that Ireland would thrive with unity. No disrespect to you Dave but I would take the word of a very accurate economist such as McWilliams over you any day of the week.

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    Mute James Beattie
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    Apr 5th 2022, 2:25 PM

    @Dave Connolly: “Economist and commentator David McWilliams has said Brexit has made a united Ireland far more likely, and that reunification represented a huge opportunity for the North with no downside.”

    https://irishplan.net/reunification-now-more-likely-represents-a-huge-opportunity-mcwilliams/

    147
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    Mute Mickety Dee
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    Apr 5th 2022, 2:40 PM

    @James Beattie: In fairness, McWilliams hasn’t been right about anything since 2008

    96
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    Mute GrumpyAulFella
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    Apr 5th 2022, 2:45 PM

    @James Beattie: here’s another view from the experts. It appears as though opinion is heavily divided on the cost/benefit. One thing is for sure, the security budget would go through the roof. Employment would also be interesting with 1 in 3 people working in the UK public sector.

    https://www.irishnews.com/news/northernirelandnews/2019/09/17/news/united-ireland-would-cost-up-to-30-billion-a-year-and-collapse-north-s-economy–1714127/

    45
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    Mute The Grand Nagus
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    Apr 5th 2022, 2:47 PM

    @James Beattie:
    There would have to be a peaceful transition to unity to have any economic effect.

    30
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    Mute Frank Cauldhame
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    Apr 5th 2022, 2:51 PM

    @Mickety Dee: Any examples to back up your comment? He was ignored by FF in 2008 and look what happened, the biggest crash in almost a century resulting in the taxpayers bailing out a banking system that was allowed run riot.

    67
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    Mute James Beattie
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    Apr 5th 2022, 3:22 PM

    @Mickety Dee: I presume you are trying to wind a few up on here. McWilliams is one of the leading economists in not only ireland but Europe. He is bang on the money.

    66
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    Mute Chris Mc
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    Apr 5th 2022, 3:30 PM

    @Dave Connolly: as long as the people of the North continue to vote for the parties of conflict ( SF and the DUP) the North will always be a sectarian pit. Until the likes of the peace Wall (gas a Wall built to stop two communities from attacking each other called a peace wall) Any one who thinks a united ireland would work is mad

    60
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    Mute John Moloney
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    Apr 5th 2022, 3:42 PM

    @James Beattie: we get it, you wear David McWilliams pyjamas to bed at night.

    29
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    Mute James Beattie
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    Apr 5th 2022, 3:53 PM

    @John Moloney: better than wearing a Union Jack one like you kiddo

    72
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    Mute Daniel Roche
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    Apr 5th 2022, 4:06 PM

    @Chris Mc: I always knew I was mad.

    7
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    Mute alan
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    Apr 5th 2022, 4:10 PM

    @James Beattie: why? have you a problem with people choosing to wear union jacks? its the small comments like this that show just how difficult any unification would be.

    27
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    Mute James Beattie
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    Apr 5th 2022, 5:16 PM

    @alan: never said I have a problem with it. More reading and less commenting would suit you much better

    50
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    Mute Frank Cauldhame
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    Apr 5th 2022, 6:12 PM

    FF & FG have had 100 years of power between them in Ireland, wouldn’t it be nice if they put that ‘experience’ to use by entering their own candidates into future elections in the six counties to make a difference or would they prefer to remain on the fence? Surely there are members & supporters of both parties who would prefer our island to be united rather than occupied. Just throwing it out there.

    30
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    Mute Pat Barry
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    Apr 5th 2022, 6:38 PM

    @GrumpyAulFella: Think it’s 1 in 2 up the north.

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    Mute Jason Walsh
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    Apr 5th 2022, 6:53 PM

    @Dave Connolly: it’s a century or two before the bigots on both sides are out of the picture, by that stage we’ll be abandoning low lying land cause of rising sea levels and taking in millions of migrants cause of unlivable areas of the planet, Irish unity won’t be a priority then survival will be.

    9
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    Mute GrumpyAulFella
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    Apr 5th 2022, 7:00 PM

    @Pat Barry: that’s even more scary.

    3
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    Mute TomTraubert
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    Apr 5th 2022, 6:29 PM

    Good. Nor should they. We’ve enough problems with 26 counties never mind the sectarianism rife in the other 6.

    37
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    Mute John Mulligan
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    Apr 5th 2022, 9:28 PM

    Thousands of people aren’t waking up at all, thanks to the SF and Unionist murder gangs.

    22
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