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QUIZ: How Well Do You Know Your Online Consumer Rights?

There are many things to be aware of before you buy.

YOU MAY NOTICED a little something called Cyber Monday was on yesterday.

It’s a day when lots of retailers online offer huge discounts.

Seems like a great way to pick up a bargain, right? Well, sure – but you have to be careful when buying online too.

So – how well do you actually know your online consumer rights?

Let’s find out.

1. Do you have stronger rights when buying online from a business based in the EU?
I don't know
No

Yes
I think it depends
2. Do you have the right to return something if you change your mind?
No
Yes, within 14 days

Yes, within a month
I don't know
3.When does the cooling off period finish when you buy online?
14 days after you buy the item
7 days after you receive it

14 days after you receive the item
As soon as you click 'buy'
4. Does the Consumer Rights Directive apply when you buy online outside of the EU?
Yes
No
5. Do you have the same rights when buying from an individual online as from a business?
No
Yes
6. Do you have the right to a refund if your goods are not delivered?
No
Yes
7. Do you have to pay for the cost of returning the goods if they turn out to be faulty?
Yes
No
8. How long do you have to return something after you cancel it?
Whenever you can get to the post office
14 days from the date of cancellation

5 days from cancellation
14 days from purchase
Answer all the questions to see your result!
You scored out of !
You know your online consumer rights back to front
Good on you, you know what you're doing online.
Share your result:
You scored out of !
You know your online consumer rights pretty well
You're pretty confident in your rights, but no harm brushing up a little.
Share your result:
You scored out of !
You need a little brushing up on your online consumer rights
You're nearly there, just need a little more information and you'll be set.
Share your result:
You scored out of !
You have a good bit to learn
Might be an idea to do a little researching of your consumer rights - for your own protection online.
Share your result:

So how did you do? Need to brush up a little or are you an online rights whiz? No matter how well you did (or didn’t), you can always find everything you need to know at the Competition and Consumer Protection website.  Simply click here for more information and lots more advice.

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10 Comments
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    Mute winston smith
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    Mar 31st 2017, 9:56 PM

    She got out easy enough but getting back into Trump’s America now might be a little tricker.

    241
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    Mute Jimmyjoe Wallace
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    Mar 31st 2017, 10:01 PM

    @winston smith: won’t be a problem, Trump likes grabbing pussys

    329
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    Mute Steve Austin
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    Apr 1st 2017, 1:06 AM

    @winston smith: President Trump has no problem with people entering USA in the proper legal manner and applying for a Visa.

    3
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    Mute Richard Cronin
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    Apr 1st 2017, 1:22 AM

    @Steve Austin: is that why his travel bans have been so successful, bit like his businesses. Can you give me a Hell ya

    3
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    Mute Tony Canning
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    Apr 1st 2017, 2:18 AM

    @winston smith: I’ll take “what are feet for for 400 please”

    1
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    Mute Tony Canning
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    Apr 1st 2017, 2:20 AM

    @Steve Austin: is that why he signed an executive order preventing people who went through the proper channels from entering the US?

    2
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    Mute bmul
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    Apr 1st 2017, 6:33 AM

    @Steve Austin: but people have a problem entering trumps America that’s why tourism is down bigly

    2
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    Mute Brian Guilfoyle
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    Mar 31st 2017, 10:01 PM

    I remember that Nat Geo Documentary about the cats and dogs that found their way home?

    Homeward Bound I believe it was called.

    49
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    Mute gregory
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    Apr 1st 2017, 12:02 AM

    @Brian Guilfoyle: he whisked it. simple.

    4
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    Mute MARK O 'LEARY
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    Mar 31st 2017, 10:14 PM

    There’s a voice that keeps on calling me……

    35
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    Mute Joe Bloggs
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    Apr 1st 2017, 8:19 AM

    @MARK O ‘LEARY:… until tomorrow I’ll just keep moving on

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    Mute sparky
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    Mar 31st 2017, 10:04 PM

    I hope she kept a catalogue of her travels..there is a film in it somewhere.

    30
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    Mute Harry the Cat
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    Mar 31st 2017, 9:59 PM

    Cats, like all wool-bearing animals, instinctively travel North, where it’s warmer, and they won’t be so stuffy.

    29
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    Mute Jack Bowden
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    Mar 31st 2017, 10:21 PM

    @Harry the Cat: I heard cats originate from a much warmer and dryer climate. North African/ Middle East type climate. They hate the cold and they hate water and the wet. They don’t have a woolly coat just a thin fur. They also get very confused when they see snow, some are scared, some go chasing after falling snow flakes. They’re not at home in the snow at all.

    26
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    Mute Robert Cullen
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    Mar 31st 2017, 10:27 PM

    @Jack Bowden: ever heard of the snow leopard or the Siberian tiger?

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    Mute Robert Cullen
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    Mar 31st 2017, 10:30 PM

    @Harry the Cat: Canada is a lot colder than California. You got that in reverse mate.

    10
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    Mute Jack Bowden
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    Mar 31st 2017, 10:31 PM

    @Robert Cullen: yeah I’m talking about the domesticated short hair cat.

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    Mute Shane Moynihan
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    Mar 31st 2017, 10:34 PM

    @Harry the Cat: How is it warmer in the north you plum

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    Mute James Darby
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    Apr 1st 2017, 12:12 AM

    @Shane, Harry lives in South Africa.

    4
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    Mute jenni
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    Mar 31st 2017, 10:07 PM

    Well that’s about the same amount of time you’d spend waiting to see a gyno in Cork..and whole story about a cat but nothing about the mismanaged services maternity services in Cork.
    Nothing about managers and consultants only working Monday to Friday ( because we all know, babies born over the weekend are a nuisance), nothing about their enormous salaries for this 9-5 job? nothing about overworked nurses trying to deal with the huge amount of babies to be born. Nope. Nothing.

    26
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    Mute Damocles
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    Mar 31st 2017, 10:15 PM

    @jenni: what the actual f?

    45
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    Mute Kerry Blake
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    Mar 31st 2017, 10:20 PM

    @Damocles: Think it’s called reality on this small benighted island…..

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    Mute Damocles
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    Mar 31st 2017, 10:22 PM

    @Kerry Blake: it’s a puff piece about a cat. Times and places.

    34
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    Mute Sean
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    Mar 31st 2017, 10:37 PM

    That’s all well and good Jenni but it doesn’t explain how the cat got to Canada.

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    Mute Gus Dennis
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    Mar 31st 2017, 10:02 PM

    Ryan Air of course!

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    Mute Dubabroad
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    Apr 1st 2017, 8:50 AM

    I’d hazard a guess she walked or possibly jumped into the back of a pick up truck for warmth

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    Mute Watchful Axe
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    Mar 31st 2017, 11:02 PM

    ‘Adobted’ by another family that moved to Canada?

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    Mute Tommy Bannon
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    Mar 31st 2017, 10:50 PM

    Somebody knows.

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    Mute Gus Dennis
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    Apr 1st 2017, 8:49 AM

    Ryan Air?

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    Mute Donal O Cofaigh
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    Apr 1st 2017, 9:31 AM

    Probably walked

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    Mute Alois Irlmaier
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    Apr 1st 2017, 4:33 AM

    Cats are like that?

    1
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