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Edward Smith/PA Images

WhatsApp won't be charging users for its app any longer*

*It was free for the first year before charging €1 for every additional year.

WHATSAPP IS SCRAPPING its annual subscription fee and will instead focus on connecting businesses with users.

When WhatsApp first launched, it was a paid app before offering the first year free and charging €1 for additional years.

Now its CEO Jan Koum told the DLD conference in Munich it will get rid of this and allow users to sign up for free. Those who paid the subscription this year will get a refund over time.

According to Re/Code, the app has ruled out the possibility of introducing third-party ads on its service. It would instead look at ways businesses can connect with individuals while avoiding spam and unwanted advertising, similar to the approach Facebook Messenger is taking.

It detailed the ways the service could be used.

That could mean communicating with your bank about whether a recent transaction was fraudulent, or with an airline about a delayed flight. We all get these messages elsewhere today – through text messages and phone calls – so we want to test new tools to make this easier to do on WhatsApp, while still giving you an experience without third-party ads and spam.

When asked why they decided to scrap the fee, Koum said it was because it added barriers for some users who hadn’t access to a credit card, mainly those who live in developing countries.

Facebook’s CEO Mark Zuckerberg was famously quoted as saying products aren’t interesting until they have a billion users back in 2014 and the move suggests it’s close to this point.

Wired mentions it’s now at 990 million monthly active users and Koum was hoping to announce a billion today.

Read: Using WhatsApp, Twitter or Facebook while driving hasn’t been completely outlawed yet >

Read: Your iPhone could be showing you the wrong battery percentage >

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16 Comments
    Install the app to use these features.
    Mute Mark Byrne
    Favourite Mark Byrne
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    Jan 18th 2016, 11:42 AM

    What fee? I’ve never paid and I’ve used it for a few years.

    423
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    Mute talkingsense
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    Jan 18th 2016, 11:47 AM

    It was free for the first few years but then they added the charge for new users so anyone who got it before the fee was introduced didn’t have to pay it

    122
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    Mute Mark Byrne
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    Jan 18th 2016, 11:48 AM

    Ah. Thanks for that.

    52
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    Mute Shane Hickey
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    Jan 18th 2016, 1:06 PM

    Yeah they were always extending my free period. I’ve been using them for quite a few years

    40
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    Mute Peter Gavin
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    Jan 18th 2016, 1:12 PM

    They would ask some people for a euro after first year but if you didn’t pay I don’t think they cut you off. People were worth more to them as an active user

    33
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    Mute Brendan
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    Jan 18th 2016, 11:59 AM

    With so many free messaging sites why on earth would they expect you to pay anything!

    Sounds like someone’s boardroom idea just went up in smoke

    65
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    Mute TeaRex
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    Jan 18th 2016, 12:13 PM

    Because of all the other free messaging sites on earth, the one you’re using is only any good if all or most of your contacts are also using it. Otherwise you’re on your own.

    39
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    Mute IrishGravyTrain
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    Jan 18th 2016, 12:54 PM

    Fairly simple. Tell your friends to download it. Can’t see anyone saying no. Whats another app on your phone.

    11
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    Mute Brendan
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    Jan 18th 2016, 1:16 PM

    I’d say they would all be downloading another chat app fairly sharpish once the current one was going to start charging you

    18
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    Mute Rónán O'Suilleabháin
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    Jan 18th 2016, 1:35 PM

    Like others have said above, I was originally warned that I’d be paying after the first year, but never actually got charged. But I don’t think it was ever actually about charging for the service.

    What it did was it created a potential revenue stream, which customers had acknowledged, thereby proving revenue potential and increasing the value of the company in terms of price:revenue

    A persistently waived fee is actually quite smart in this regard.

    21
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    Mute ManUMan
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    Jan 18th 2016, 10:09 PM

    Nice Ronan I like it.

    3
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    Mute Rock Stoneballs
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    Jan 19th 2016, 10:53 AM

    It woulda been a euro a year ya tight fisted get!

    2
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    Mute Matty Reese
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    Jan 18th 2016, 11:50 AM

    “will instead focus on connecting businesses with users.” sounds like intrusive advertising in my book. Looks like telegram will be taking over then.

    18
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    Mute Gerard
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    Jan 18th 2016, 12:07 PM

    WeChat does exactly this in China. I’ve always wondered why no one does that here. I don’t want to download apps for each and every company I might ever use, only to use 99% of them only once a year or less.

    11
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    Mute MeanderingsNI
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    Jan 18th 2016, 1:56 PM

    I never paid a fee either, didn’t even know it was a paid app!

    5
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    Mute Sean Kelly
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    Jan 18th 2016, 11:50 AM

    How’ya lunchbox?

    2
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