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Brian Lawless/PA Wire

Slow Netflix is driving people around the bend... Here's what's being done about it

Virgin Media says it has recognised an “intermittent fault” which has caused problems for those using Netflix.

VIRGIN MEDIA HAS said it’s looking into fixing a situation where some of its customers are experiencing slow speeds for Netflix or unable to access it at all.

The issue saw some users unable to load up shows and films in anything other than standard definition instead of high definition.

The problem appeared to have started last week with customers bringing up the issue on boards.ie. Many reported shows being broadcast in 480p instead of 4k despite having 240Mb connections.

When some used a VPN (Virtual Private Network, used as a way to access content from other countries), they found the speeds increased. Using other services with the same connection did not see a drop in speed.

A spokesperson for Virgin Media said it was checking “what appears to be an intermittent fault with accessing Netflix being experienced by a handful of customers”.

“We’re working through a resolution in each customer case and are confident this will be resolved very shortly”, they said.

Virgin Media was originally UPC before it was rebranded back in October where alongside its broadband and TV packages, it announced it would be entering the Irish mobile market.

In the global speeds report compiled by Netflix, Magnet was the fastest with 3.42Mbps followed by eir (3.15Mbps) and BT Ireland (3.15Mbps). Virgin Media fell two places to fourth with 3.08Mbps.

Netflix recently announced it would be clamping down on proxies and unblockers as it’s now available in almost every country in the world. It said its goal was to ensure that content was consistent across all countries which its CEO Reed Hastings believes will be the case “over the next five to ten years”.

Read: WhatsApp won’t be charging users for its app any longer* >

Read: Your iPhone could be showing you the wrong battery percentage >

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    Mute Paul
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    Nov 28th 2013, 11:08 PM

    Ahh such a pity, some anti climax tho

    47
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    Mute joe power
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    Nov 28th 2013, 11:13 PM

    We nearly got killed ya mad man, have you not seen deep impact shocking stuff

    14
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    Mute Ruairí O'Mahony
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    Nov 28th 2013, 11:13 PM

    That’s an impressive trail of debris. it also seems to brighten in the final frame.

    http://farm6.staticflickr.com/5480/11106507235_ec20b425d7_o.gif

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    Mute Ruairí O'Mahony
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    Nov 28th 2013, 11:26 PM

    More recent footage… Looks like at least part of the comet is still on the move…

    http://www.youtube.com/watch?v=IrqwsA01o5k&feature=youtu.be

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    Mute Chewey Bacca
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    Nov 28th 2013, 11:39 PM

    A minutes applause for comet ISON

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    Mute Shanti Om
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    Nov 28th 2013, 11:50 PM

    More like a minutes silence :(

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    Mute Ciaran Cahill
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    Nov 28th 2013, 11:12 PM

    The best result, for me, would be a break-up on its trajectory towards the Sun as we would get much more data that way. A survive & pass around the Sun would yield much less for spectroscopy.

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    Mute Paul
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    Nov 29th 2013, 7:32 AM

    You realise that nobody is gonna know what spectroscopy is

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    Mute O' Loughlin Ronan
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    Nov 29th 2013, 8:06 AM

    @paul, I wouldnt say nobody!

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    Mute Carcu Sidub
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    Nov 29th 2013, 9:06 AM

    Paul

    You should have said

    You realise no normal person is gonna know what spectroscopy is

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    Mute O' Loughlin Ronan
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    Nov 29th 2013, 9:50 AM

    Oh wait got a red thumb, that must be the dumb ass that doesnt know!

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    Mute O' Loughlin Ronan
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    Nov 29th 2013, 11:09 AM

    And again!

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    Mute Matthew Malloy
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    Nov 30th 2013, 2:13 AM

    You must be much more cleverer than the rest of us!

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    Mute Homo Erectus
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    Nov 29th 2013, 9:09 AM

    Sun-grazing comet likely to have broken up: “it’s not you, it’s me…”

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    Mute Sean Buckley
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    Nov 29th 2013, 9:16 AM

    It’s alive a fragment has survived. In the words of Fr.Jack Hackett ” I love my brick”

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    Mute John Donagher
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    Nov 28th 2013, 11:09 PM

    :(

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    Mute Richard Curtin
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    Nov 29th 2013, 12:32 AM
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    Mute Michael
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    Nov 29th 2013, 12:12 AM

    Does that mean it contains regular water or heavy water? anyone know

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    Mute Joseph Siddall
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    Nov 29th 2013, 3:37 AM

    Water is weightless in space.
    Sorry. Hat, coat, door.

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    Mute Stephen Harmon
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    Nov 29th 2013, 10:09 AM

    Nothing is weightless in space, there is gravity everywhere in space. That’s what keeps the moon orbiting the earth and the earth orbiting the sun.

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