Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Brian Lawless/PA Wire

Slow Netflix is driving people around the bend... Here's what's being done about it

Virgin Media says it has recognised an “intermittent fault” which has caused problems for those using Netflix.

VIRGIN MEDIA HAS said it’s looking into fixing a situation where some of its customers are experiencing slow speeds for Netflix or unable to access it at all.

The issue saw some users unable to load up shows and films in anything other than standard definition instead of high definition.

The problem appeared to have started last week with customers bringing up the issue on boards.ie. Many reported shows being broadcast in 480p instead of 4k despite having 240Mb connections.

When some used a VPN (Virtual Private Network, used as a way to access content from other countries), they found the speeds increased. Using other services with the same connection did not see a drop in speed.

A spokesperson for Virgin Media said it was checking “what appears to be an intermittent fault with accessing Netflix being experienced by a handful of customers”.

“We’re working through a resolution in each customer case and are confident this will be resolved very shortly”, they said.

Virgin Media was originally UPC before it was rebranded back in October where alongside its broadband and TV packages, it announced it would be entering the Irish mobile market.

In the global speeds report compiled by Netflix, Magnet was the fastest with 3.42Mbps followed by eir (3.15Mbps) and BT Ireland (3.15Mbps). Virgin Media fell two places to fourth with 3.08Mbps.

Netflix recently announced it would be clamping down on proxies and unblockers as it’s now available in almost every country in the world. It said its goal was to ensure that content was consistent across all countries which its CEO Reed Hastings believes will be the case “over the next five to ten years”.

Read: WhatsApp won’t be charging users for its app any longer* >

Read: Your iPhone could be showing you the wrong battery percentage >

Close
52 Comments
    Install the app to use these features.
    Mute Darth O'Leary
    Favourite Darth O'Leary
    Report
    Oct 30th 2024, 12:59 PM

    I think the old people that were gathered up from hospitals en masse and shoved into under resourced nursing homes to die alone, at the behest of NPHET, deserve an inquest, never mind an inquiry. This government seems to have forgotten about them. The actions of those who made this disastrous decision, potentially amount to criminal malfeasance IMO. Unfortunately, this all looks like a back patting exercise. More akin to a PR stunt than a proper analysis. I suppose this government aren’t going to start caring about our elderly citizens all of a sudden so no surprise to see the whitewash unfold

    303
    Install the app to use these features.
    Mute FlipBip
    Favourite FlipBip
    Report
    Oct 30th 2024, 12:48 PM

    Correcting their own homework

    231
    Install the app to use these features.
    Mute Martin Finnerty
    Favourite Martin Finnerty
    Report
    Oct 30th 2024, 1:04 PM

    Another Waste of Public Money. ” Lessons will be Learned ” will be the Tagline after all that.

    210
    Install the app to use these features.
    Mute Jim Ryan
    Favourite Jim Ryan
    Report
    Oct 30th 2024, 12:37 PM

    No wonder everything takes forever in Ireland . What with inquiries , Scoping Enquiries , reports , task forces , focus groups , commissions , study groups , tribunals .

    156
    Install the app to use these features.
    Mute Brendan O'Brien
    Favourite Brendan O'Brien
    Report
    Oct 30th 2024, 12:41 PM

    ‘we could be facing future pandemics in the future’ … well, we won’t be facing them in the past, Simon.

    128
    Install the app to use these features.
    Mute Charlie Arum
    Favourite Charlie Arum
    Report
    Oct 30th 2024, 1:20 PM

    Is it five years coming? Of course, no need to be in any hurry? It seems Government doesn’t care except when a General Election is in the offing.

    102
    Install the app to use these features.
    Mute Brian Martin
    Favourite Brian Martin
    Report
    Oct 30th 2024, 12:32 PM

    Is this realy necessary. Or just a waste of taxpayers money

    Maybe they just want a pat on the back for being so great

    79
    Install the app to use these features.
    Mute 087 bed
    Favourite 087 bed
    Report
    Oct 30th 2024, 12:35 PM

    Let’s hope whoever is appointed is safe and effective.

    55
    Install the app to use these features.
    Mute Niall English
    Favourite Niall English
    Report
    Oct 30th 2024, 12:24 PM

    have the warehoused taxes been repaid yet?

    50
    Install the app to use these features.
    Mute John F doe
    Favourite John F doe
    Report
    Oct 30th 2024, 1:02 PM

    @Niall English: they bloody well should be

    20
    Install the app to use these features.
    Mute John Farrant
    Favourite John Farrant
    Report
    Oct 30th 2024, 12:21 PM

    I can’t wait

    21
    Install the app to use these features.
    Mute Jack Hayes
    Favourite Jack Hayes
    Report
    Oct 30th 2024, 1:06 PM

    ‘Building health system resilience through policy development in response to COVID-19 in Ireland: From shock to reform’. Burke, Sara et al. The Lancet Regional Health – Europe, Volume 9, 100223

    18
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.
JournalTv
News in 60 seconds