Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Shutterstock/GongTo

Here's how you can make the image quality on Netflix better

If you’re constantly watching it on standard definition, there are a few changes you can make.

FOR THOSE OF you regularly watching Netflix through your laptop, you will have known that the type of speeds you have can affect image quality, but where you’re watching a show and your settings can play a part in image quality.

One of the easiest changes you can make with your settings is data usage. It recommends that if you want to stream in HD, you should have an internet connection that is 5Mb/s or faster.

It’s still possible to watch HD with slower speeds but you’ll have to wait for it to load up properly. In the meantime, it will play the show or movie in lower quality so you’re not waiting around (but you’re probably better off giving it a minute or two to load up before you watch it).

If you want to stream 4K or Ultra HD quality shows, you will need a 25MB/s or faster connection.

Even so, you can adjust the streaming quality so you’re getting the best quality possible. By going into Your Account > Playback Settings, you can change the data usage per screen setting from auto (which takes into account your speeds and data usage) to low, medium or high. It can take up to eight hours for these settings to take effect.

The same thing can be done on the mobile app when you go into App Settings, except that deals with mobile data.

Netflix

If you’re streaming with anything other than high (or Auto if you have a fast connection), you’re not going to get HD quality from Netflix.

What you’re watching it on

Another thing to take into consideration is where you’re watching Netflix. That may sound trival but it’s worth keeping in mind. Chances are you might not know that each device has a max resolution they can stream in.

480p - Playstation Vita, iPhone, Android, Windows Phone, 3DS, Roku 1 (without HDMI), Wii.
720p -
 Chrome, Firefox, Opera.
1080p - Internet Explorer, Microsoft Edge, Safari, Roku, Chromecast, Ps3, PS4, Xbox 360, Xbox One, Wii U.

Search Engine Stock For Netflix, the resolution on Internet Explorer is better than what you will get on Firefox (pictured) or Chrome. Edward Smith / EMPICS Entertainment Edward Smith / EMPICS Entertainment / EMPICS Entertainment

If you think about it, these resolutions make sense. For the majority of 480p modes, you’re watching them on a small screen so you wouldn’t notice higher resolution. If you’re watching on an older device like a Wii, you’re better off changing.

On a browser, the same thing applies. If you’re watching a show like House of Cards on your laptop, then the difference between 720p and 1080p isn’t going to be particularly noticeable.

But if you decide to hook up your laptop to a larger screen like a HDTV, then you will notice the difference. The bigger the screen, the bigger role screen resolution plays.

If you’re watching on a TV and you’re not getting the right quality, then it could be down to a few things. The data modes listed above affect all devices (not just your laptop) while your internet speeds play a significant impact, but another potential reason could be the type of plan you’re on.

The usual plan is two screens + HD, but there are two other plans. A standard definition one where you only have one screen available, and a HD and Ultra HD plan which lets you watch on four screens at the same time. It’s no harm in checking to see if you’re on the right plan or not.

If none of that works, then it might be worth looking at your internet service provider (ISP) to see if something is the issue. Considering that it’s an issue that’s cropped up before, it mightn’t be a bad idea to check.

Read: Microsoft is being criticised for the way it’s getting people to install Windows 10 >

Read: Watch some water droplets be vaporised by a powerful X-ray laser >

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
23 Comments
    Install the app to use these features.
    Mute postman pat
    Favourite postman pat
    Report
    Mar 7th 2016, 10:26 AM

    Any ransomware I’ve ever seen if it corrupts your files they are gone for good pay or not

    67
    Install the app to use these features.
    Mute John Galvin
    Favourite John Galvin
    Report
    Mar 7th 2016, 12:23 PM

    It doesn’t corrupt files. It encrypts them. There have been cases where people/companies do pay the ransom and do get their files unencrypted. However it’s a big risk as there is no guarantee and it just encourages these people to keep doing what they are doing

    35
    Install the app to use these features.
    Mute Bunny Johnson
    Favourite Bunny Johnson
    Report
    Mar 7th 2016, 1:04 PM

    Yes, but easily defeated by taking regular backups. You may loose some data but the majority will be safe and it’s something people should be doing anyway.

    36
    See 6 more replies ▾
    Install the app to use these features.
    Mute John Galvin
    Favourite John Galvin
    Report
    Mar 7th 2016, 1:06 PM

    Yep that is the best defense.

    19
    Install the app to use these features.
    Mute Gary Rowe
    Favourite Gary Rowe
    Report
    Mar 7th 2016, 1:30 PM

    Backups are only useful if they are made to something that is NOT connected at the time of encryption … otherwise your backup gets encrypted too! :(

    14
    Install the app to use these features.
    Mute Antonov Merinov
    Favourite Antonov Merinov
    Report
    Mar 7th 2016, 2:48 PM

    Back up your most important data externally.
    It is the safest way and the least troublesome way.

    8
    Install the app to use these features.
    Mute David Cagney
    Favourite David Cagney
    Report
    Mar 7th 2016, 3:26 PM

    Stick with using a good cloud service which gives centralised file distrbution as well as backup.
    Dropbox for example will not synchronise with an encrypted file due to lack of rights.
    Also, all files can be returned to a previous version if the worst were to happen.

    5
    Install the app to use these features.
    Mute Reuben Gray
    Favourite Reuben Gray
    Report
    Mar 7th 2016, 4:50 PM

    That’s not true David. Once your local hard drive is encrypted, which includes your dropbox files, they wull be uploaded to dropbox.
    You will then need to download them all from dropbox or any file sync service from a backup.

    1
    Install the app to use these features.
    Mute David Cagney
    Favourite David Cagney
    Report
    Mar 7th 2016, 5:18 PM

    Reuben, Try it. Encrypt a file inside a DB folder and watch the process be refused access. It is a constant problem for me when users place encrypted files they have received from external sources into server based DB folders. The DB process will not upload them because of no rights. We then can never get the status ‘Up to Date’.

    2
    Install the app to use these features.
    Mute Alex Lightfoot
    Favourite Alex Lightfoot
    Report
    Mar 7th 2016, 10:43 AM

    Poor Mac users – first they’re douchebags, and now this!?

    45
    Install the app to use these features.
    Mute John Payne
    Favourite John Payne
    Report
    Mar 7th 2016, 10:58 AM

    No harm to you Alex, but I hope you update your anti-virus software more often that your insults. Douchebag is so last year.
    However, if you are still in your pre-pubescent years and spend your days watching iCarly, then all is forgiven.

    101
    Install the app to use these features.
    Mute John Payne
    Favourite John Payne
    Report
    Mar 7th 2016, 10:59 AM

    Forgot to mention, sent from my iPhone, so I guess I’m a douchebag, which is sooooo Rad!

    61
    See 6 more replies ▾
    Install the app to use these features.
    Mute Neal Ireland Hello
    Favourite Neal Ireland Hello
    Report
    Mar 7th 2016, 11:17 AM

    Bit sad seeing grown adults doing the “My gang is better than your gang” stance over a computer.

    63
    Install the app to use these features.
    Mute Ciaran OHalloran
    Favourite Ciaran OHalloran
    Report
    Mar 7th 2016, 11:28 AM

    VHS will beat Betamax!!

    39
    Install the app to use these features.
    Mute Del Haven
    Favourite Del Haven
    Report
    Mar 7th 2016, 11:37 AM

    Wtf is iCarly

    1
    Install the app to use these features.
    Mute FrontRowBrian®
    Favourite FrontRowBrian®
    Report
    Mar 7th 2016, 11:40 AM

    An iPhone is not a Mac, John. You’re confused.

    11
    Install the app to use these features.
    Mute Joseph Siddall
    Favourite Joseph Siddall
    Report
    Mar 7th 2016, 1:07 PM

    FRB, no fooling you, eh? I thought the hatred was for anything Apple, not just Macs….only Windows-based stuff is “proper” computery kit.

    10
    Install the app to use these features.
    Mute Alex Lightfoot
    Favourite Alex Lightfoot
    Report
    Mar 7th 2016, 4:01 PM

    Way to spot a joke, guys.

    2
    Install the app to use these features.
    Mute Cannijuana Seeds
    Favourite Cannijuana Seeds
    Report
    Mar 7th 2016, 10:35 AM

    I wonder if you can restore your computer to an earlier time or if you’re prevented from doing that as well. I doubt you’d be able to do it the regular way, but booting from a recovery disk you might be able to. I better start backing up my files more often either way

    30
    Install the app to use these features.
    Mute Dave Manning
    Favourite Dave Manning
    Report
    Mar 7th 2016, 10:50 AM

    Create a single backup and then do incremental backups when you make changes that you want to keep (or schedule em)

    19
    Install the app to use these features.
    Mute Type17
    Favourite Type17
    Report
    Mar 7th 2016, 12:17 PM

    Google Apple Machine – it’s on every Mac for a good few years now. If your disc dies or gets encrypted by malware, you can restore everything.

    8
    See 2 more replies ▾
    Install the app to use these features.
    Mute Dave Manning
    Favourite Dave Manning
    Report
    Mar 7th 2016, 12:32 PM

    Which operating system are you looking to recover…??

    6
    Install the app to use these features.
    Mute Type17
    Favourite Type17
    Report
    Mar 7th 2016, 7:15 PM

    @Fake Avast: Time Machine works locally, to a USB disc on your LAN, or connected directly to your Mac, so no internet need for daily backups. Restoring the whole system involves downloading the system again from Apple, so you would need good internet for a few hours – if the worst happened, you could bring your Mac and backup disc to a mate’s house to reload…

    1
    Install the app to use these features.
    Mute СIΔЯΔИ FΔЯЯΞLLY
    Favourite СIΔЯΔИ FΔЯЯΞLLY
    Report
    Mar 7th 2016, 12:21 PM

    As long as you’re regularly running time machine backups, then if the worst happens you can boot and restore from a time machine backup. By default though this shouldn’t affect many Mac users as the “security & privacy” settings in “system preferences” are set to allow only apps from the “Mac AppStore” and not “anywhere”. So unless you’ve changed this setting you should be ok. If you have, then ebb on the side of caution and common sense when being prompted to download software from an untrustworthy source.

    17
    Install the app to use these features.
    Mute James Darcy
    Favourite James Darcy
    Report
    Mar 7th 2016, 11:59 AM

    So in short as long as I don’t install pirate software on my MAC I’m still OK!

    14
    Install the app to use these features.
    Mute Eugene Walsh
    Favourite Eugene Walsh
    Report
    Mar 7th 2016, 1:49 PM

    I think it’s all starting to go pear shaped for Apple. A brutal start to the new year.

    3
    Install the app to use these features.
    Mute John R
    Favourite John R
    Report
    Mar 7th 2016, 4:14 PM

    Yes Eugene, one of the most profitable companies in the world is going to go pear shaped because of what exactly? I don’t think so.

    7
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.
JournalTv
Video Player is loading.
Current Time 0:00
Duration 0:00
Loaded: 0%
Stream Type LIVE
Remaining Time 0:00
 
1x
    • descriptions off, selected
    • captions off, selected
      News in 60 seconds