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Complaints upheld against Carphone Warehouse's 'Pro-Choice' adverts

The initial response to the adverts was negative, and they were pulled by Carphone Warehouse shortly afterwards.

THE ADVERTISING STANDARDS Authority for Ireland has upheld complaints made against Carphone Warehouse relating to their “Pro-Choice” adverts that briefly featured on internet, social media and outdoors.

Complainants had said that the adverts were offensive and trivialised sensitive topics.

Carphone Warehouse have agreed not to use the phrase as a slogan in future marketing material.

Pro-choice

One of the adverts featured a picture of a denim jacket with a badge pinned just beneath the collar. The badge reads: “We’re Pro-Choice”.

The bottom of the advertisement then reads: “The only place you get to choose your network, phone and plan. Carphone Warehouse.”

Another advert featured a baby wearing a vest, and posed the question: “What makes a family? Mum and Mum. Mum and Dad. Dad and Dad.” Again, it also featured the same byline about choosing the phone, network and plan, as well as the Pro-Choice slogan.

Over 40 complaints were received regarding these two adverts.

The ASAI said that the “common theme” among these complaints was the wording in the ad mirroring the wording used by campaigners looking to repeal the Eighth Amendment of the Constitution.

They said: “The majority of complainants strongly considered that the use of the wording ‘Pro-Choice’ in the current climate was highly offensive and trivialised a very sensitive topic, particularly as it was linked to the sale of mobile phones/plans.”

In response, Carphone Warehouse said they had “neither nor promoted abortion”. Their “position” was they had simply believed in the value and right of choice.

The complaints against these adverts were upheld and the ASAI told Carphone Warehouse not to use the slogan again.

Offensive

Another Carphone Warehouse advert that received a complaint featured as a banner advertisement on the company website.

The ASAI detailed: “It featured the head and shoulders of a person with a neutral expression. The person had a short hairstyle and wore a collarless tee-shirt with straps going over the shoulders.”

The text then asks “What do you see? Guy. Girl. Me.”

The complainant said “the implication on viewing the advertisement was that transgender people ‘choose’ their gender and that such ‘choice’ was frivolous”.

In response, Carphone Warehouse said they had “hoped that the universal answer might have been the person rather than their gender”.

In conclusion, the ASAI said: “The Committee noted that the advertisers would not use the wording ‘Pro Choice’ in future marketing material and on that basis no further action was required in relation to this issue.

The Committee told the advertisers, however, that advertisement No. 3 should not be used in its current format again.

Read: Complaint upheld after children were fined for riding Luas for free

Read: New rules for businesses who want to call their food ‘artisan’ or ‘natural’

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22 Comments
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    Mute Mr Snuffleupagus
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    Dec 16th 2016, 6:47 PM

    Looking for attention. And they got it. Job done. That’s what advertising is for.

    167
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    Mute Boganity
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    Dec 16th 2016, 10:01 PM

    Zackly and this Advertising Standards Authority case has just delivered more free advertising

    28
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    Mute Brian MacCarthaigh
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    Dec 16th 2016, 7:04 PM

    Some clever little advertising agent is in for a big Christmas bonus. P

    93
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    Mute Brian MacCarthaigh
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    Dec 16th 2016, 7:05 PM

    ^^^^ the P was a mistake : (

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    Mute Sean Higgins
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    Dec 16th 2016, 7:19 PM

    ^^^^^^ I thought the P was your unique selling point……..

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    Mute Martin Byrne
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    Dec 17th 2016, 7:06 AM

    Oh I’d be surprised if they didn’t fire their agency

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    Mute David
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    Dec 16th 2016, 7:36 PM

    Where can I complain about people that make complaints about ads or programming? If you’re offended by something then that’s your problem. Build a bridge and get over it.

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    Mute Phil West
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    Dec 16th 2016, 9:20 PM

    @David: Sounds like you are making a complaint!

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    Mute Suzie Sunshine
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    Dec 16th 2016, 10:45 PM

    David. . I like your thinking .. don’t see how these people can’t just change channels if they like the add !

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    Mute David
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    Dec 17th 2016, 7:13 AM

    I’m not Phil, merely an observation. It was a rhetorical question, followed by a general statement. No official body was contacted by myself or those who represent me.

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    Mute Emeralds
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    Dec 16th 2016, 7:17 PM

    So abortion lobbyists own the word “choice” now? And are denying it to others? How liberal

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    Mute Hugh Mannatee
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    Dec 16th 2016, 6:48 PM

    Price genocide on your new Samsung. A holocaust on higher costs.

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    Mute Hugh Mannatee
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    Dec 16th 2016, 7:15 PM

    Campaign Aborted

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    Mute John Considine
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    Dec 16th 2016, 7:34 PM

    The satire is strong in Hyou.

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    Mute Martin Byrne
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    Dec 17th 2016, 7:05 AM

    Pinochet couldn’t make phones disappear this fast! Hurry hurry hurry!

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    Mute Sean Flanagan
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    Dec 17th 2016, 12:36 PM

    Or Gerry Adams…

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    Mute Tiarnan Guinée
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    Dec 16th 2016, 7:09 PM

    100% a guy

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    Mute Jeffrey McMahon
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    Dec 16th 2016, 9:35 PM

    Thought all these anti choice people were saying people who don’t like how the country is should leave it back before the marriage equality referendum. Why are some of them still here?

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    Mute Tom Burke
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    Dec 16th 2016, 11:33 PM

    Jeffrey.
    Can you write that again please with better diction. I can’t make any sense of what you’ve just said.

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    Mute Emeralds
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    Dec 16th 2016, 11:40 PM

    I think that was just a free floating thought he had and he was determined to get it into one story or another

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    Mute Seth Cheffetz
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    Dec 17th 2016, 12:05 PM

    The fact these people were offended offends me.

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    Mute Brian Forrester
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    Dec 18th 2016, 11:20 AM

    Just shows how stupid I am.. I thought they were only pointing out they were not tied to any single operator ….Thanks for enlightened me. Now I’m horrified. .Stop that sort of thing . immediately.

    1
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