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Some of Three's customers wrongly told they've spent hundreds on internet services

The phone service provider said the messages were sent in error and the issue has been resolved.

shutterstock_556849708 Shutterstock / Naresuan261 Shutterstock / Naresuan261 / Naresuan261

SOME OF THREE’s customers got a shock today when they received a text saying they had spent large sums of money on internet services.

A number of people were told they had spent hundreds of euro.

3 new ThreeCare Twitter ThreeCare Twitter

3 Three Care Twitter Three Care Twitter

Several customers got in touch with the phone service provider on Twitter, where they were informed the messages were sent in error.

It a statement to TheJournal.ie, Three Ireland said: “This morning, some of our prepay customers received a text message in error regarding their allowance.

“This issue has now been resolved and we are working to ensure that the correct amount of credit is available on customers’ accounts.

“We would like to apologise for any inconvenience.”

Bill-pay users were not affected.

Read: St Vincent’s chairman: Any legal medical procedure will be carried out at new maternity hospital

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38 Comments
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    Mute Darragh O Brien
    Favourite Darragh O Brien
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    Apr 3rd 2016, 8:24 AM

    Say it ain’t so Leicester , say it ain’t so :(

    60
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    Mute Andhesaid
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    Apr 3rd 2016, 8:31 AM

    If there is truth in this then they must all be banned just like the Russian athletes were. I think Seb Coe must personally lead the charge in this dopping scandal too!

    51
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    Mute Gus Sheridan
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    Apr 3rd 2016, 8:46 AM

    So thats shy Daniel O’Donnel performed so well on Strictly come dancing!

    49
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    Mute Gus Sheridan
    Favourite Gus Sheridan
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    Apr 3rd 2016, 8:47 AM

    Why……..

    6
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    Mute Jo Buckley
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    Apr 3rd 2016, 10:08 AM

    What a surprise! Not only Italians, Spaniards and Eastern Europeans take performance enhancing drugs. British media always derides these countries for their lack of sportsmanship. A little of humble pie is required.
    Let’s see where this end.

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    Mute John Buckley
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    Apr 3rd 2016, 8:40 AM

    Very bad picture. We could have got a look at that bad Doctor’s face!

    23
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    Mute Mark Noonan
    Favourite Mark Noonan
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    Apr 3rd 2016, 12:54 PM

    Arsenal players are innocent in this scandal. There’s no way you can take performance enhancing drugs & only win two trophies in 12 years.

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    Mute Michael Sands
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    Apr 3rd 2016, 1:50 PM
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    Mute William Boyd
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    Apr 3rd 2016, 9:39 AM

    I’d say it would be easier to count the ones who don’t dope in certain sports, I think there is a mindset if I don’t keep up with the Joneses I simply won’t be able to compete at the highest level?.

    This story does have the potential of opening up a Pandora’s box if the media really get their teeth into it?.

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    Mute Davor Niksic
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    Apr 3rd 2016, 11:53 AM

    Where there’s demand, there’s supply.

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    Mute Michael Sands
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    Apr 3rd 2016, 1:50 PM

    Who would have guess that lol…

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    Mute Fiona deFreyne
    Favourite Fiona deFreyne
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    Apr 3rd 2016, 2:22 PM

    Interesting profile of a GP who seems to have a range of treatments which seem almost too good to be true!

    https://www.facebook.com/permalink.php?story_fbid=851175108243732&id=223097867718129

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