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'This was an international attack': NHS plunged into chaos in large-scale cyber hack

Theresa May has said the cyber attack wasn’t specifically targeting the NHS.

east herts East and North Hertfordshire NHS trust East and North Hertfordshire NHS trust

Updated 8.36pm

A CYBER STRIKE which hit dozens of British hospitals today is part of a wider “international attack”, Prime Minister Theresa May said.

“We are aware that a number of NHS organisations have reported that they have suffered from a ransomware attack. This is not targeted at the NHS, it’s an international attack and a number of countries and organisations have been affected,” May said, referring to the country’s National Health Service.

The state-run NHS declared a “major incident” after the cyber attacks, which prompted some hospitals to divert ambulances and scrap operations.

“The National Cyber Security Centre is working closely with NHS digital to ensure that they support the organisations concerned and that they protect patient safety,” May added.

The prime minister said the government is not aware of any patient data being compromised.

At least 16 organisations within the NHS, some of which are responsible for several hospitals each, have reported being struck.

Ransom demand

Earlier, the NHS itself confirmed the cyber attack.

“A number of NHS organisations have reported to NHS Digital that they have been affected by a ransomware attack,” the public health service said in a statement.

Britain’s National Cyber Security Centre is assisting the investigation into the incident, apparently caused by a piece of malware called Wanna Decryptor, it said.

“At this stage we do not have any evidence that patient data has been accessed,” the statement said, adding: “This attack was not specifically targeted at the NHS and is affecting organisations from across a range of sectors.”

The cyber attack is said to have led hospitals to divert patients from emergency departments and the postponement of non-urgent procedures.

The computers of hospital staff now bear a message telling them that their files have been encrypted and that they need to send $300 in Bitcoin to an online address. The message says that it will not be possible to access the files until the money has been paid.

rory twitter Rory Cellan-Jones Rory Cellan-Jones

In a statement, East and North Hertfordshire NHS trust said: “Today, the trust has experienced a major IT problem, believed to have been caused by a cyber attack.

Immediately on discovery of the problem, the trust acted to protect its IT systems by shutting them down; it also meant that the trust’s telephone system is not able to accept incoming calls.

It is believed that other hospitals affected include ones in London, Colchester and Derby.

Shutdown

“We are aware of a major IT secure system attack. All IT systems have been temporarily shut down,” Derbyshire Community Health Services said on Twitter.

Blackpool Hospitals NHS Trust, which includes six hospitals, said: “Please don’t attend A&E unless it’s an emergency” and “Please avoid contacting your GP practice unless absolutely necessary”.

A spokesman for Barts Health NHS Trust in London said it was experiencing “major IT disruption” and delays at all four of its hospitals.

“We have activated our major incident plan to make sure we can maintain the safety and welfare of patients,” the spokesman said.

“We are very sorry that we have to cancel routine appointments, and would ask members of the public to use other NHS services wherever possible.

“Ambulances are being diverted to neighbouring hospitals.”

Two employees at St Bartholomew’s Hospital in London, which is part of Barts Health, told AFP that all the computers in the hospital had been turned off.

“We have been told that we need to shut down all the computers and even our Wi-Fi on our phones. No computers are currently working,” they said, speaking on condition of anonymity as they were not authorised to speak to press.

Global effects

Forcepoint Security Labs said that “a major malicious email campaign” consisting of nearly five million emails per hour was spreading the new ransomware.

The group said in a statement that the attack had “global scope”, affecting organisations in Australia, Belgium, France, Germany, Italy and Mexico.

In Spain, employees at telecom giant Telefonica were told to shut down their workstations immediately through megaphone announcements as the attack spread.

With reporting from AFP

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78 Comments
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    Mute TK Dynamic
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    Mar 28th 2019, 6:12 PM

    Wow that is such a heartbreaking article to read.
    My sincere condolences to the little girls family. RIP sweetheart

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    Mute Fergus O'Connor
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    Mar 28th 2019, 6:16 PM

    Deepest darkest nightmare scenario for any parents. Heartbreaking.

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    Mute Don O Sullivan
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    Mar 28th 2019, 8:01 PM

    Omg thats so sad and very difficult for the mother in law.I hope she comes to terms with it and someday realise it wasn’t her fault.

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    Mute Skimothy
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    Mar 28th 2019, 7:38 PM

    That was a hard read. That poor girl. Tragic.

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    Mute FrustratedASDMum
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    Mar 28th 2019, 10:39 PM

    That poor mother, and also the person who made the blinds. Despite it being in no way her fault, I imagine – if it were me – she’s feeling a huge amount of pain too. As a mother, I don’t know how other mothers go on functioning after losing a child, other than for the remaining children. Absolutely heartbreaking

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    Mute Catalanista
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    Mar 28th 2019, 6:51 PM

    I’d have no blinds or anything with a cord dangling around the place now, for a stupid decoration it just isn’t worth it. They took preventative measures but it wasn’t enough, poor child.

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    Mute Simon Peters
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    Mar 28th 2019, 10:56 PM

    Make it compulsory to have a safety latch.

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    Mute Bee Johnson
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    Mar 29th 2019, 7:40 AM

    @Simon Peters: there was a safety latch. The child strangled on the cord a the back of the blind that they never imaged would be a problem. No dangling cords no carelessness. Just a tragic accident and very sad.

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    Mute Caroline Otoole
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    Mar 29th 2019, 1:13 PM

    I teach sewing and knitting. I will not allow anything to be made in class with a cord longer than 15cm. Ever! Even if it’s only for a hope with no kids. None negotiable.

    But there are many blogs and sites that show how to make these projects and don’t cover the risks.

    I always remember ‘Thats life’ on BBC in the 1990s covering the risks.

    Tragic, tragic situation.

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    Mute Delboy79
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    Mar 30th 2019, 1:05 PM

    Tragic accident made even worse by the ” are we to blame” undertone in the words coming from the mother. How can any parent have anticipated such a thing happening and taken proactive steps to ensure it didnt. Horrible tragedy. No one is to blame.

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