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Uncollected rubbish on the street in Dublin's inner city last month Laura Hutton/Photocall Ireland

Greyhound warns 18,000 customers that bins will not be collected

Fine Gael and Sinn Féin have criticised the company for resorting to “bully tactics”.

A BIN COLLECTION company in Dublin has told 18,000 of its customers that their rubbish will not be collected this week unless they pay an upfront fee.

Greyhound has threatened to withdraw collections from Thursday if households do not sign up to their private service.

The company took over Dublin city’s waste collection services after it won the contract from the council in January.

Customers had until this week to pay the first instalment of the annual €100 service fee.

Greyhound has said there will be no exceptions made and that anyone who has not paid at least €50 of the upfront fee will not have their waste collected later this week.

Fine Gael TD Catherine Byrne has hit out at Greyhound for its “punitive approach” and “bully tactics”. She said that the people in the South Dublin County Council area were given a three-month lead-in when their operators changed.

She also criticised the company for leaving bin collection services across Dublin “in a shambles”.  She said that a month after the company took over the refuse service from the council, customers are still facing problems.

I find it unbelievable that the company would try to enforce such a harsh policy on its customers, when they have so dismally failed to get its own act together. It’s pitiful that the company would go to this extreme, by threatening customers that their bins won’t be collected unless they pay up this week.”

Customers have been treated “appallingly during this entire episode,” continued Byrne. She said that customers are still complaining about uncollected bin bags, confusion about collection days and poor customer service.

Greyhound needs to face up to the fact that it has made a mess of this situation. Bin customers should not be punished for the company’s failings. A more flexible payment plan must be implemented and the company needs to get its own act in order before they start imposing unrealistic deadlines on its customers.”

Sinn Féin has called for a Dáil debate about the issue with Dublin Central TD Mary Lou McDonald echoing Byrne’s statement that the system has been “shambolic from start to finish”.

She said she is concerned that even more illegal dumping will be seen across inner city Dublin if Greyhound refuses to pick up waste.

More: Data chiefs launch twin investigations into Greyhound bins transfer>

City Manager: Yes, we made mistakes with the Dublin bins>

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55 Comments
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    Mute Niallers
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    Jul 20th 2018, 7:24 PM

    I tried to breastfeed but it didn’t work out. In the end I just gave up and left my wife do it.

    226
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    Mute Ian McNally
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    Jul 20th 2018, 6:55 PM

    They changed the ingredients and thus the method for making a bottle without properly warning or telling anyone, also the new boxes are gone to 700g from 800g and yet the price is staying the same

    133
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    Mute JustOneScoop
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    Jul 20th 2018, 7:05 PM

    @Ian McNally: cheaper ingredients I presume. Always the bottom line with large companies, if the current quarter is not better than the previous 4 then it’s bad. This infinity growth stuff is ridiculous

    88
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    Mute Hanoria Hough
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    Jul 21st 2018, 3:50 AM

    @Ian McNally: noticed the same thing smart feckers

    10
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    Mute Paul A Whelan
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    Jul 20th 2018, 6:37 PM

    Just don’t use it then. Problem gone.

    120
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    Mute Sinead Fortune
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    Jul 20th 2018, 6:50 PM

    @Paul A Whelan: not as easy as just don’t use it! My baby has just turned one I had planned to move her straight to cows milk when she turned one as per the public health nurses recommendation. Unfortunately she won’t touch it unless it’s mixed with the formula she’s used to. Luckily I picked up the last two of the old boxes in my local pharmacy which should see us through the weaning phase but it’s not as simple as just don’t use it for a lot of parents!

    122
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    Mute Billy McNamara
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    Jul 20th 2018, 8:42 PM

    @Paul A Whelan: The boob is unbeatable.You can’t better nature.

    109
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    Mute Ariana
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    Jul 21st 2018, 12:58 PM

    @Billy McNamara: Breastfeeding doesn’t work for all women. Plus the formula mentioned here is aimed at 1-2 year olds, very few women manage to breastfeed for that long.

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    Mute leartius
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    Jul 20th 2018, 7:00 PM

    Some experts recommend breastfeeding a child until its four years old.
    ‘Not only does breastfeeding provide nutrition and immunity benefits for as long as it is done, but it provides emotional connection, too’
    https://www.breastfeedingbasics.com/ourmuddyboots/what-breastfeeding-a-4-year-old-really-looks-like

    94
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    Mute Annette
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    Jul 20th 2018, 7:04 PM

    @leartius: Every parent is doing the v best for their kids be it formula or bf!!

    275
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    Mute Neville Patterson
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    Jul 20th 2018, 7:05 PM

    @leartius: It does come in lovely containers….

    61
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    Mute Annette
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    Jul 20th 2018, 7:07 PM

    @Neville Patterson: cheeky pup!!!

    16
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    Mute Hello DAVE!
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    Jul 20th 2018, 7:18 PM

    @leartius: Bitty!

    14
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    Mute Thunder Snowman
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    Jul 20th 2018, 7:23 PM

    @Annette: I know not all mothers can breastfeed but breast milk is best for the baby so if a mother chooses not to even try breastfeeding, how can you say she’s doing the very best for her baby?

    74
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    Mute Ciara Ni Mhurchu
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    Jul 20th 2018, 7:42 PM

    @Thunder Snowman: because they’re her breasts. We don’t force women to breast feed.

    78
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    Mute Maria Hickey-Fagan
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    Jul 20th 2018, 7:53 PM

    @Thunder Snowman: how about you mind your own business about what a mother chooses to do. It has no bearing on you or your life. Your opinion is irrelevant.

    97
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    Mute Annette
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    Jul 20th 2018, 8:25 PM

    @Thunder Snowman: I can without hesitation. Every mother has the right to decide how to feed their baby. BF is good as is formula.

    44
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    Mute Thunder Snowman
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    Jul 20th 2018, 8:34 PM

    @Annette: Breast milk is miles better than formula, that’s a fact. Why do you think the HSE are advocating it so much.

    62
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    Mute Annette
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    Jul 20th 2018, 8:58 PM

    @Thunder Snowman: Have you looked at the statistics on bf in Ireland? It’s one of the lowest in Europe, it’s all v well to advocate for it but it’s not for everyone. If there was more support in hospitals for mums who are trying, I’m sure there would be higher numbers, nurses are overworked and haven’t the time to help each mom. It hurts and it’s difficult!! Only for a family member I would have stopped, got 30 mins help in total in hospital when I had mine!!!

    57
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    Mute Graham
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    Jul 20th 2018, 9:06 PM

    @Thunder Snowman: no argument re breast milk being better but for countless reasons it’s not always possible for mothers to breastfeed

    56
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    Mute Louise Cleary
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    Jul 20th 2018, 11:00 PM

    @Thunder Snowman: it’s ok, this issue with formula doesn’t effect breastfeeding mothers.

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    Mute Claire Duffy
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    Jul 20th 2018, 11:09 PM

    @leartius: maybe in a few years the attitude to breastfeeding will change in Ireland. It’s shocking, I’m not trying to knock what is a personal choice to many. Educating children from an early age and proper backing from hse to show how vital and natural breastfeeding is. It can be so beneficial if baby has allergies especially if they can’t take formula. Support is vital.
    Follow on milk is not necessary, it is just a marketing ploy by the big companies because they can’t advertise baby formula. Giving a variety of solid foods of full fat, iron rich & vitamin C. It’s not easy and a lot of patience but no substitute.

    31
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    Mute Loretta stiletto
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    Jul 20th 2018, 11:30 PM

    @Claire Duffy: i totally agree with you, i had my first baby in london and wasnt given those ready made small bottles of formula that are falling out of maternity hospitals in ireland and i was encouraged to breastfeed which i did no problem. I had my secind baby in dublin amd was instantly handed thise bottles which i refused. I cannot for the life of me understand why women in ireland arent encouraged more to breastfeed. The price of formula for one and all the hassle of sterilising and boiling and cooling water is more stress . And dont get me started on that follow on rubbish again so expensive and totally unnecessary .

    30
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    Mute Clare Reynolds
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    Jul 21st 2018, 1:02 AM

    @leartius: there’s not really a whole lot of scientific evidence for feeding to 4 years. I believe the recommended age is 2. I breastfed but it was painful and difficult in the first few weeks…..luckily I like on NZ where the support is amazing and I went on to bf for 9 months. The reason I stopped is cause I had to go back yo work…..tbh I was shocked at the lack of facilities and the attitudes towards breastfeeding when I came back on a holiday when my daughter was 6 months. Also totally agree the follow on milk is not necessary nutritionally and is a bit of a marketing ploy but some people rely on it to wean their babies onto cows milk

    12
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    Mute Sean Baylon
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    Jul 20th 2018, 7:22 PM

    Our twin girls our 8 weeks old and both were on the first infant milk – they were premature and they had to be bottle fed to monitor their Intake so to say to just change is a stupid comment or to just breast feed – again, not that simple. Anyway, they both began to be very sick at the same time and it wasn’t till my wife found the aptamil issue thing online that we realized it wasn’t just a rebranding of Aptamil but a new formula.. we changed to cow and gate (we know they are danone owned) and they are absolutely fine now.. bottom line is they most likely found a cheaper way to make it and thought no one would notice.. terrible for any parent to go through..

    146
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    Mute Nurse on call
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    Jul 20th 2018, 8:28 PM

    Absolutely disgraceful that they changed the quantity for and kept the price the same. I’m finally out of the bottle phase but for some poor families paying 14.00 Euro formula is not fair. I don’t want to hear about the breastfeeding debate I breastfed both mine for 5 months. I don’t understand why Danone felt they needed to be change it? It makes no sense that they were making profit, it sold well so why change it other than to make more money. I will no longer recommend it to friends after this. I think the greed became too much and they just wanted more and more profit.

    62
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    Mute Pat Patovic
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    Jul 21st 2018, 9:02 AM

    @Nurse on call: You may be surprised when you find out that this is happening with everything you can think of. It is a marketing ploy to mask price increase. It has a lovely name – shrinkflation.
    https://www.independent.co.uk/news/business/news/shrinking-products-price-stays-same-more-than-2500-shrinkflation-brexit-ons-toblerone-maltesers-a7857126.html

    3
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    Mute Annette
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    Jul 20th 2018, 6:48 PM

    Terrible of Danone, why didn’t they they tell customers they had changed the ingredients. Nothing worse than a sick baba..

    82
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    Mute Olivia
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    Jul 20th 2018, 8:05 PM

    I have a three month old who is on the stage one formula which changed. Thankfully with the new formula she hasn’t been sick but at same time as the change she has been hungrier than before which I feel must be to do with their change of ingredients. And yes to go from 900g to 800g at same price is just ridiculous. So she is hungrier and there is less formula in the box! Anyone else experience this I wonder?

    46
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    Mute Aisling Addie
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    Jul 20th 2018, 9:00 PM

    @Olivia: Yes!! My 8 week old is hungrier and is looking for a feed more often than normal. I increased her intake by an ounce but it didn’t make a difference, she’s still looking for the next one sooner than before :-/

    20
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    Mute Caroline Otoole
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    Jul 21st 2018, 12:31 AM

    @Aisling Addie: Ask PHN about the wonder weeks. It could just be the suck reflex, rather than being hungry. But, I know you couldn’t deny a hungry baby!

    8
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    Mute john
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    Jul 20th 2018, 8:44 PM

    I agree. Have recommended people not use it now after the change. Terrible to change the packaging hoping people wouldn’t notice the significant difference in size. We changed last week as the new Aptamil was grainy as would not mix properly.

    20
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    Mute John Hagin Meade
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    Jul 20th 2018, 9:46 PM

    Brest milk is best for the mother and baby. It’s also good for the father as he can play with the ‘empties’!

    15
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    Mute SilexFlint
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    Jul 20th 2018, 7:04 PM

    There are no safety issues with strong cheese but you still wouldn’t be giving it to a toddler.

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    Mute Ian Oh
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    Jul 21st 2018, 1:24 PM

    This article can be condensed down to: The parents of the hundreds of children who were sick are all mistaken and wrong because the management of Danone and Aptamil say so.

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    Mute Dominic Leleu
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    Jul 21st 2018, 10:30 PM

    Because if there was any, that would cause them a fortune. ..

    2
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