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Sam Boal / Photocall Ireland

Bord Gais rejects "anti-competitive" complaint

The Association of Plumbing and Heating Contractors of Ireland is protesting against what it terms Bord Gais’s “anti competitive and unfair” pricing policies.

BORD GÁIS HAS rejected claims from the Association of Plumbing & Heating Contractors of Ireland (APHCI) that it employs “anti-competitive and unfair pricing policies”.

The APHCI says they “are seeing local contractors being forced out of the gas heating market and Irish consumers being charged up to €1,000 more for gas installations” and has written to Competition Commissioner Joaquin Almunia to highlight their concerns.

Bord Gais said that Bord Gáis Energy’s Home Services entered the boiler installation market in mid 2010, and has built up an approximate market share of 10 per cent.

Bord Gáis Energy operates on a commercial basis and competes in this highly competitive market by offering best in class service and safety standards, as well as unique and innovative interest-free financing options to our customers.
The CER, through the RGI, is responsible for safety and Bord Gáis Energy operates to the very highest standards within the legal framework as set out. The company only engages with RGI compliant installers and has a robust quality audit programme.

It noted that finance is only available to the customer, and that a company called Sierra is the service provider that bills Bord Gáis for the labour costs of installing the boiler.

The APHCI says that under Sierra, independent and local contractors can no longer offer customers access to the Bord Gais billing system.

APHCI Chair Sean Giffney called on Bord Gais chief John Mullins to introduce a finance scheme with immediate effect that would be open to all contractors and would allow for free and fair competition in the market place.

The organisation said it had brought the issue to the attention of the government but has not had any success to date, so has formally written to Minister Almunia.

It will also formally complain to the Competition Authority and is calling on the Joint Oireachtas Committee on Communications, Natural Resources and Agriculture to investigate the issue in Dáil Éireann.

Giffney claimed that:

The gas boiler installation market is worth €71.5m annually and it is now estimated that 60 per cent of this market is being driven onto the black market as people cannot afford Bord Gais’s prices

Electric Ireland and Airtricity also offer similar services to Bord Gáis for the installation of gas at home.

Read: Parts of Bord Gáis and ESB to be sold off to raise €3bn>

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8 Comments
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    Mute Ted Power
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    Jan 12th 2013, 12:32 PM

    When I “ran away” as a young fella, it was just down the fields at that back of the house!

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    Mute John Phelan
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    Jan 12th 2013, 2:12 PM

    Me too – always managed to see a way of forgiving the parents just as the spuds were coming ready too… :-)

    270
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    Mute Lucille Ball
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    Jan 12th 2013, 2:48 PM

    @ Ted.. Ha! Ha! Me too!!

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    Mute Lisa Lawless
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    Jan 12th 2013, 5:51 PM

    I got the bus

    11
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    Mute Richie Curry
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    Jan 12th 2013, 12:28 PM

    Ha some adventure.

    411
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    Mute neuromancer
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    Jan 12th 2013, 12:36 PM

    He ran away in style :)

    199
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    Mute Paddy Murray
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    Jan 12th 2013, 12:55 PM

    Not a bad car to be running away in. Why do we call it running away when he drove.

    151
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    Mute David Grogan
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    Jan 12th 2013, 12:56 PM

    One hell of a road trip for a 13 year old. Musta been well pissed with the parentals.

    117
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    Mute Michael Hayes
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    Jan 12th 2013, 12:33 PM

    His parents sound like right stinge-bags – “they confiscated his mobile phone as a punishment for topping up its credit without their consent”, especially as they a merc so clearly aren’t stuck for a bit of cash. Can’t blame him for wanting to get away.

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    Mute Graham Ó Móráin
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    Jan 12th 2013, 12:40 PM

    Maybe they were trying to instil financial responsibility in him? You can be rich and responsible.

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    Mute Wynnner
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    Jan 12th 2013, 12:43 PM

    He was only topping up his phone ! I wish my kids would top up their own phones

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    Mute james j paul
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    Jan 12th 2013, 12:44 PM

    Im guessing you dont have children michael? I would want to know exactly what my child was spending on their phone and what they were using it for, especially now that they all have net access..and as for the car..a merc doesnt mean they are automatically loaded..you can buy a 5 yr old merc for less than a passat or avensis..I just bought one! ;)

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    Mute Kevin
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    Jan 12th 2013, 12:55 PM

    My mate bought a Merc for 2000 euro the other day and then on the same day he topped up his phone with 20 euro, sure he is as loaded as this Italian family i would say.

    248
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    Mute Jim O'Mahoney
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    Jan 12th 2013, 10:43 PM

    Evidently they did not want to “spoil” the child and Mercedes-Benz are so much cheaper in Europe…

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    Mute fotocrat™
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    Jan 13th 2013, 12:59 AM

    Jimmy’ll have it

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    Mute Enda
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    Jan 18th 2013, 8:30 AM

    Christ I hate the common preconception that if you drive a nice car you’re loaded. Get real

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    Mute James Patrick Smith
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    Jan 12th 2013, 12:59 PM

    Now that has to made into a movie! Kids a genius!

    102
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    Mute Thomas M Bourke
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    Jan 13th 2013, 9:36 AM

    His name isn’t Ferris Bueller is it?

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    Mute c.walsh
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    Jan 12th 2013, 1:42 PM

    I feel sorry for him :/

    87
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    Mute Paul
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    Jan 12th 2013, 1:41 PM

    Next time, sell the Merc and get a plane ticket

    73
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    Mute Dec Rowe
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    Jan 12th 2013, 2:53 PM

    So close yet so far! Hope this kid gets to see his sister! But he’ll be probably grounded for eternity instead!

    54
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    Mute caroline morley
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    Jan 12th 2013, 2:17 PM

    Poor child he’s obviously not happy and is missing his sister, they sound not to nice fir gods sake he was only topping up his phone hardly a crime now, hope the social workers look into this case he doesn’t seem very happy anyway !

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    Mute Phil
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    Jan 12th 2013, 12:37 PM

    That’s their own fault for teaching a kid how to drive.

    51
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    Mute Keith Wizzy
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    Jan 12th 2013, 2:36 PM

    Am sure there are a lot of underlying issues behind this. The main thing is the young person is safe but his unhappiness needs to be addressed. May just be teen angst though. He’s adopted now so social workers will be afforded very little influence over parenting.

    49
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    Mute Andrew Telford
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    Jan 12th 2013, 2:06 PM

    I like the way the journal says Mercedes… As if it would not have been news worthy had he stolen a Fiat Punto *chuckles*

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    Mute Mary Connolly
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    Jan 12th 2013, 10:26 PM

    No one steals Puntos.. I hope. I love mine!

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    Mute Jim O'Mahoney
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    Jan 12th 2013, 10:48 PM

    It’s much better to have an accident in an S-class than a punto!

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    Mute Nun on Yokes
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    Jan 13th 2013, 8:39 AM

    He could of bought his own punto with his €200. Less trouble from his parents.

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    Mute Michael Lee
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    Jan 12th 2013, 1:46 PM

    That Kid sure has some Drive in him.
    Seriously though, it must have been an extremely worrying time for his Parents.
    Who knows what the outcome could have been for all concerned.

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    Mute Dexter Gordon
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    Jan 12th 2013, 1:17 PM

    Usually they travel in the opposite direction ..

    28
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    Mute little red thumb boy
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    Jan 12th 2013, 3:23 PM

    And are driving large BMWs…

    11
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    Mute Randy Fisher
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    Jan 12th 2013, 1:44 PM

    Well at least he drove s merc.

    26
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    Mute john stone
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    Jan 12th 2013, 2:12 PM

    ‘Drives across Europe’

    I drove from Spain. To Portugal last week

    I drove across Europe

    19
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    Mute Lucille Ball
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    Jan 12th 2013, 2:50 PM

    Are you 13 too?

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    Mute Simone Behal
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    Jan 12th 2013, 1:59 PM

    The picture is shutterstock ! Kid prob had a Fiat & credit was a major financial issue. Eitherway each to their own parental style.

    Still class though! What would if happened had he got into Poland? Ha ha crazy kid hope my 8yo doesn’t get any ideas !!

    18
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    Mute Mossy Phelan
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    Jan 13th 2013, 12:20 AM

    I “ran away” once. I hid in an evergreen tree in the back garden for a few hours and eventually returned home because i was hungry.The mother didn’t even notice…

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    Mute Darren Maguire
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    Jan 12th 2013, 5:12 PM

    Jesus! He got quite far.

    16
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    Mute Stepping Stones
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    Jan 12th 2013, 11:19 PM

    Some story to tell his grandkids in years to come…..

    15
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    Mute Liz in Dublin
    Favourite Liz in Dublin
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    Jan 12th 2013, 9:50 PM

    There isn’t necessarily anything more sinister going on here besides a 13 year old who didn’t listen to his parents and was therefore punished for it. Does no one else remember being an over dramatic teenager? We were all miserable! I’m sure I would have taken the car to run away at 13 if my dad didn’t keep them in his pocket.

    15
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    Mute Lieutenant Worf
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    Jan 12th 2013, 1:27 PM

    “Driving along in my automobile”… very inappropriate photo heading for a runaway story.

    13
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    Mute nocturnal paramedic
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    Jan 12th 2013, 1:30 PM

    Lieutenant kill the craic, more like!

    100
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    Mute Redcaff
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    Jan 12th 2013, 2:12 PM

    Major Buzzkill!

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    Mute Lieutenant Worf
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    Jan 12th 2013, 5:33 PM

    Maybe it just me but if a foreign news site put in place a headline designed to be amusing when my child had run away and put his and other people’s lives at risk I would take it fairly seriously.

    11
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    Mute Eoin Fegan
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    Jan 12th 2013, 10:01 PM

    Mario Balotelli.

    13
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    Mute Alan Tully
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    Jan 12th 2013, 10:31 PM

    i can’t believe the Mercedes made it that far!!!

    3
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    Mute Jim O'Mahoney
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    Jan 12th 2013, 10:50 PM

    Why?

    4
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    Mute Simon Blake
    Favourite Simon Blake
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    Jan 13th 2013, 10:42 PM

    We’ve all done it.

    1
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