Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Shutterstock/ImYanis

Broadband in rural Ireland 'If I disconnect, I don't get paid - I fear for my job'

“I feel like the people of rural Ireland have been let down, with broken promise after broken promise.”

MY JOB DEPENDS on me being connected to a high speed broadband for 8.5 hours every day, five days a week.

I live on the Roscommon/Galway border and my broadband speeds are not fast enough. I genuinely fear for my job.

I was really disappointed when I heard that Eir quit the State’s broadband plan. I work for a large e-commerce business and I need to stay connected the whole time during my shift. As it stands, my connection drops multiple times every single day. Eir was my last hope.

I’m sure my employer will pull me up any day now to explain the gaps in my availability. I have meetings with my managers over Skype video calls, and my ‘broadband’ cannot keep up. I have another one next week and I’m dreading it.

I’m at my wits end, I left my other job to do this one, and now I fear I will be let go because of my broadband. It’s an awful thing to fear losing your job all because you live in the country.

‘If I disconnect, I don’t get paid’

I started working from home in November because I wanted a better work/life balance. I had a long commute and when I saw the job advertised I felt like it was something I would be well able to do, with the perks of no commute, more time spent at home, less money spent on petrol (my bill was pretty big at the time), and the hours were a lot better than what I had at the time.

Previous to this, the extent of my internet use was having it on my phone, tablet, laptop and TV. I’m an avid Netflix fan, and yes sometimes the movie might pause due to the internet being so slow, but I had hoped it wouldn’t become an issue.

Once I accepted the job, it was too late to back out on a worry. I just hoped it would be able to keep up with what I needed it to do.

I contacted my provider and they reassured me that I was getting high speeds and it would be fine, but I feel they told untruths, because it’s not actually fine.

I was expecting things to improve soon. There was plenty of talk about the upgrades. Eir had mentioned where I live, people in the area had spoken about it.

I really felt like it was around the next corner almost. It was such a blow when I found out Eir was pulling out.

It has a huge impact on my work. If I disconnect, I don’t get paid.

Also, my employer knows if I disconnect, as it is all tracked. If I disconnect, I can’t use the tools necessary to do my job, speak to my colleagues or contact my customers.

‘Rural people are forgotten about’

I have spoken of my fears to some of my close family and friends, and they are all worried for me.

I’m very sad and fearful, it’s horrible. I feel like the people of rural Ireland have been let down, with broken promise after broken promise.

To be honest, I have no idea what the future holds for me now. I’m just not sure if it is a sustainable thing for me, given the issues I already experience.

I feel like my employer will come to the end of their tether too – who will crack first? Me, and leave? Or them, letting me go because I’m not fulfilling my contract.

I wouldn’t be able to afford to move, I also like where I live – is that what it comes down to? Having to move because in this day and age, we cannot be serviced by basic needs?

Ireland really is in the dark ages, and rural Ireland even further behind that. No transportation links, no garda stations, terrible roads, no broadband. All because of where you live. Rural people are forgotten about, because we obviously don’t matter.

Read: Rural broadband: Compensation for homeowners as new law to give access to private land>

Read: Why did Eir quit the State’s broadband plan, and what now for rural Ireland?>

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

View 74 comments
Close
74 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Install the app to use these features.
    Mute 8bitplebian
    Favourite 8bitplebian
    Report
    May 27th 2017, 2:01 PM

    Oh great. Now we’ll be hearing from all the armchair experts with blindingly simple solutions that the programmers didn’t think of because they were too busy eating their liga and colouring in with their crayons. I can’t wait.

    99
    Install the app to use these features.
    Mute Scorpionvenomm
    Favourite Scorpionvenomm
    Report
    May 27th 2017, 2:31 PM

    @8bitplebian: I don’t eat liga when I’m coding lol

    23
    Install the app to use these features.
    Mute 8bitplebian
    Favourite 8bitplebian
    Report
    May 27th 2017, 2:34 PM

    @Scorpionvenomm: Sorry, Farley’s.

    13
    See 1 more reply ▾
    Install the app to use these features.
    Mute Justin Devaney
    Favourite Justin Devaney
    Report
    May 27th 2017, 6:41 PM

    They should turn it off and on again

    10
    Install the app to use these features.
    Mute Harry Whitehead
    Favourite Harry Whitehead
    Report
    May 27th 2017, 12:51 PM

    “British Airways HAVE apologised to ITS customers…”

    33
    Install the app to use these features.
    Mute Michael Doyle
    Favourite Michael Doyle
    Report
    May 27th 2017, 1:58 PM

    @Harry Whitehead: British Airways is the name of the company, singular. The airways themselves haven’t actually apologised.
    If you are going to be pedantic, at least be right.

    101
    Install the app to use these features.
    Mute Harry Whitehead
    Favourite Harry Whitehead
    Report
    May 27th 2017, 2:04 PM

    @Michael Doyle: If British Airways is to be treated as a singular noun, the correct verbal agreement would be HAS, not HAVE. Try reading it again.

    23
    See 9 more replies ▾
    Install the app to use these features.
    Mute Neal Ireland Hello.
    Favourite Neal Ireland Hello.
    Report
    May 27th 2017, 2:56 PM

    @Harry Whitehead: Exactly. That’s why your original correction was incorrect.

    My heads hurt.

    8
    Install the app to use these features.
    Mute Harry Whitehead
    Favourite Harry Whitehead
    Report
    May 27th 2017, 3:01 PM

    @Neal Ireland Hello.: Err…mine wasn’t a correction. I was directly quoting the article. I used capitals to highlight the mistake. Either ‘has + its’ or ‘have + their’.

    5
    Install the app to use these features.
    Mute Timmy
    Favourite Timmy
    Report
    May 27th 2017, 3:11 PM

    @Harry Whitehead: Lol, show how much the Irish care about the stranded passengers

    5
    Install the app to use these features.
    Mute Michael Doyle
    Favourite Michael Doyle
    Report
    May 27th 2017, 3:19 PM

    @Harry Whitehead: maybe the article has been fixed since you read it first. Further down I do see “British Airways say” , which is conflicting.

    5
    Install the app to use these features.
    Mute Harry Whitehead
    Favourite Harry Whitehead
    Report
    May 27th 2017, 3:25 PM

    @Michael Doyle: Yeah you’re right, it’s been fixed.

    5
    Install the app to use these features.
    Mute Michael Doyle
    Favourite Michael Doyle
    Report
    May 27th 2017, 3:32 PM

    @Harry Whitehead: That explains it. Now we can get back to worrying about the group of passengers that are/is stranded.

    8
    Install the app to use these features.
    Mute Harry Whitehead
    Favourite Harry Whitehead
    Report
    May 27th 2017, 3:38 PM

    @Michael Doyle: *WORRY WORRY WORRY WORRY WORRY WORRY WORRY…*

    5
    Install the app to use these features.
    Mute Harry Whitehead
    Favourite Harry Whitehead
    Report
    May 27th 2017, 3:38 PM

    @Michael Doyle: Sorry, couldn’t resist.

    5
    Install the app to use these features.
    Mute Neal Ireland Hello.
    Favourite Neal Ireland Hello.
    Report
    May 27th 2017, 3:39 PM

    I’m glad we got to the bottom of this, gentlemen.

    7
    Install the app to use these features.
    Mute barreeeeeeeee
    Favourite barreeeeeeeee
    Report
    May 27th 2017, 1:42 PM

    There’s some good deals in pc world, maybe they should get down there

    15
    Install the app to use these features.
    Mute Derek Fergus
    Favourite Derek Fergus
    Report
    May 27th 2017, 1:38 PM

    Resilience and redundancy plans anyone??

    15
    Install the app to use these features.
    Mute Anita Mullen
    Favourite Anita Mullen
    Report
    May 28th 2017, 8:38 AM

    Probably cloud-based….

    1
    Install the app to use these features.
    Mute Red hurley
    Favourite Red hurley
    Report
    May 27th 2017, 1:58 PM

    Look up its an empty sky.

    8
    Install the app to use these features.
    Mute Stephen Finn
    Favourite Stephen Finn
    Report
    May 27th 2017, 2:03 PM

    go back to old system with ticketing, technology is weak, all it takes is one system to go down and the hole lot falls down, flights delayed, or cancelled no good to people travelling or missing connecting flights! then they dump you outside the airport to fend for yourself!

    9
    Install the app to use these features.
    Mute Nick Allen
    Favourite Nick Allen
    Report
    May 27th 2017, 3:18 PM

    @Stephen Finn:
    There is a whole lot wrong with that suggestion.

    26
    Install the app to use these features.
    Mute Stephen Moore
    Favourite Stephen Moore
    Report
    May 27th 2017, 3:55 PM

    @Nick Allen: and yet you aren’t arsed pointing out exactly what is wrong with it.

    5
    Install the app to use these features.
    Mute Noel Allan
    Favourite Noel Allan
    Report
    May 27th 2017, 11:16 PM

    I think you will find they were hacked, but not admitting to the fact. It seems impossible that they would have no redundancy or contingency plan if a data centre was struck by lightning.

    6
    Install the app to use these features.
    Mute Quentin Moriarty
    Favourite Quentin Moriarty
    Report
    May 27th 2017, 2:11 PM

    Hugo Drax involvement I’ll warrant .

    3
    Install the app to use these features.
    Mute Eileesh Buckley
    Favourite Eileesh Buckley
    Report
    May 27th 2017, 10:42 PM

    The cancellations also hit flights to Heathrow and Gatwick, I’m in Miami and two flights from here today were cancelled. The staff on the desks said nine flights from New York were also cancelled, they were still suffering a lot of computer glitches while trying to transfer us to alternative flights with different airlines. I was in a queue for about 90 minutes and it then took about another 20 minutes for the desk agent to convince his computer to book me onto a new flight.

    2
    Install the app to use these features.
    Mute Fiona Fitzgerald
    Favourite Fiona Fitzgerald
    Report
    May 27th 2017, 10:53 PM

    I somehow read the hashtag as ‘competence outage’.

    2
    Install the app to use these features.
    Mute Rachel Didleu
    Favourite Rachel Didleu
    Report
    May 28th 2017, 8:22 AM

    Word on the street is the Indians screwed up!!!!!!

    2
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.

Leave a commentcancel

 
JournalTv
News in 60 seconds