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LUAS HAS SAID that it has fixed a problem that had seen real-time displays at some of its stops not working for an extended period.
The issue led to numerous complaints by commuters who have been left frustrated by a lack of information during busy periods.
The issue came amid ongoing traffic and overcrowding problems that has now led to calls for Luas operator Transdev to appear before the Oireachtas Transport Committee to discuss the operation of the service.
The problem of real-time information not being displayed at some stops had been ongoing for a number of weeks and followed a similar problem that was occurring with real-time information on the Luas website and apps.
Although the problem has been fixed for the website and apps, the issue persisted at the Luas stops.
In response to queries from commuters, Luas has said on its website earlier today that technicians were working to fix the problem.
Issues with the real-time information have become more common since the extended Luas Cross City service was introduced in December and particularly so in the past number of weeks.
Other problems have also been identified including increased congestion and signalling problems involving the soft-launch of new longer trams.
Speaking in the Dáil last week, Transport Minister Shane Ross acknowledged that there have been “some teething pains” as a result of the introduction of Luas Cross City.
The Green Party has gone further with deputy leader and Dublin Rathdown TD Catherine Martin saying Luas operator Transdev should appear before the Oireachtas Transport Committee to explain “consistent Luas delays”.
“I have been inundated with complaints from daily commuters in my constituency who are frustrated with the Luas service in recent times,” Martin said.
Commuting at peak times is currently a nightmare for Luas passengers due to overcrowding, delays, repeated failures of the real-time information displays and debit card machines, not to mention accessibility issues with the lifts at Dundrum and Connolly out of service in recent weeks.
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Yay now we can track how late we are again.
Get them to fix the fantasy lala land that are Dublin bus displays
extended the line before they got more trams. therefore bigger gaps between trams. should have got the new trams before they opened the new line cross city.
When I worked in London, tube and bus real times were the main problems on both. Although services generally ran on time – the boards were in a world of their own!¡
@Bruce Miller: Bruce with respect London has approx 10 million people and transport demands that go with that.
Dublin has 1.8 million ( 2011 census) Dublin shouldn’t have any serious transport issues but we do because of the muppets who run the place.
@Michael Fehily: Have you ever organised something for 1.8 people? Most people can’t book a group holiday without issues.
@Fergus Flanagan: 1.8 Million people. Looks like I can’t organise my own comment.
@Fergus Flanagan: True Fergus. However Dublin should be a lot more manageable that London I would have thought given the civil service numbers here.
@Michael Fehily: Our civil service runs at 30,000 people, comparatively lower than most other democracies
When are they going to fix the overcrowding on the Red line? It is dangerous….
@John O’Brien: Probably after someone dies… that’s usually the case in this country
They need some common sense Signalling at the Abbey Street – O’ Connell Street Junction. Nothing is synced up. It’s stop start willy nilly
“Speaking in the Dáil last week, Transport Minister Shane Ross acknowledged that there have been “some teething pains” as a result of the introduction of Luas Cross City.” I can only Imagine if Shane ross were in opposition, he’d be calling for heads to roll!!!
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