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Social media sites should find new ways to verify children's ages - report

Facebook, Snapchat and Instagram gave statements on their security to the Oireachtas Committee on Children and Youth Affairs.

A REPORT COMPILED by TDs and Senators has recommended that social media sites like Facebook and Snapchat should work harder to verify young people’s ages.

The Joint Committee on Children and Youth Affairs released a report today that lists a range of measures that should be taken to protect children from being taken advantage of, bullied or harassed online.

In its report, the committee members outlined concerns about the methods used by social medias to verify people’s ages.

“The Joint Committee also had concerns about this issue from its interaction with the social media platforms Facebook, Instagram and Snapchat and how they verify that their users are of the age where they are able to set up an account.”

Therefore, the Joint Committee considers that a robust system of age verification is necessary to ensure that children and young people of an appropriate age are using these platforms.

In its submission to the committee, expert Professor Barry O’Sullivan said that “self-verification does not work”.

A child simply saying he or she is 13 or 16 is not adequate. One does not enter bars on the basis that one says one is 22 if one is not. Ireland could lead in the area of online age verification.
We believe that robust age verification online is one of the most critical requirements to deliver on child and youth security in cyber contexts.

Among its other suggestions, the oireachtas committee said that a Digital Safety Commissioner should be created who would place a specific emphasis on children’s safety online.

It recommended that the proposed commissioner’s office could work with social media companies to find a “more accurate system” for children to verifying their ages.

shutterstock_776295472 Shutterstock / itthiphon suangam Shutterstock / itthiphon suangam / itthiphon suangam

FB, Snaps, and Insta

Speaking to the committee on the 6 December 2017, representatives of Facebook told the committee how it deems what is inappropriate content on its site, and how quickly it can remove it.

“We prioritise the most serious issues first. Many of the reports related to suicide, credible threats, child safety or bullying are reviewed ahead of any other topics.

“The vast majority of reports are reviewed within 24 hours and evaluated against our community standards.”

It said that the team that deals with tens of millions of reports is 7,500-people strong, and that “several hundred” of that number are located in its Dublin headquarters.

If reported content is found to be against our community standards, it is immediately removed.

“We also close the loop with the person who reported the content to let him or her know what action we have taken.

People who engage in abusive behaviour on Facebook face varying consequences, ranging from a warning to losing their accounts permanently.
In the most severe cases, for example, where child exploitation is involved, such people can be referred to law enforcement.

Representatives of Snapchat and Instagram were also asked to attend the Oireachtas committee – they declined, choosing instead to submit statements.

shutterstock_1053173438 Shutterstock / Mrs Allsorts Shutterstock / Mrs Allsorts / Mrs Allsorts

In Snapchat‘s submission, it said that pornography on its Stories, nudity in a sexual context, and nudity of people under the age of 18 is prohibited under its rules.

Snapchat also said it does not tolerate content that “threatens to harm a person, group of people or their property”, harassment, bullying, or other actions that “makes people feel bad”.

Equally, if a Snapchatter blocks another user, it is not okay to contact them from another account.

It also said that Snap, which owns Snapchat, doesn’t market the app to children.

Snap makes no effort to market Snapchat to children or to make the user experience appealing to children. Snapchat is not available in the Kids or Family sections of any app store.
Snapchat is rated 12+ in the Apple app store and rated Teen in the Google Play store, putting parents on notice that Snapchat is not designed for children. These ratings reflect Snapchat’s content, which is designed for teens and adults, and not children under 13.

It said that it had developed the ways in which you can report Snaps, Stories and users to Snapchat, adding that you can block or delete users too.

Instagram made a similar submission. Because the company is owned by Facebook, it shares that office of reviewers mentioned earlier.

It said that it removes “content that contains credible threats or hate speech; content that targets private individuals to degrade or shame them; personal information meant to blackmail or harass someone, and repeated unwanted messages”.

It said that it has a team of people who monitor Instagram’s comment section.

Comments can also be blocked from certain people or groups of people, whether your account is public or private. You are able to ‘swipe’ to delete comments, or to easily block and report abusive content.
We have also introduced tools that allow people to turn comments off altogether, should they wish to let an image stand on its own.

What else did the report say?

In its other recommendations, the committee said that new laws were needed to protect children against the specific threat of abuse, harassment, bullying, and stalking online.

It also recommended that schools make classes on cyber security available as part of the primary and secondary school curriculum. It said that classes should also be set up for parents to learn about the dangers of children being unsupervised online.

Read: TD warns mobile phones give children access to ‘unlimited pornography of every type’

Read: Social workers have to develop skills to deal with allegations of historical abuse ‘on the hoof’

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    Mute Drew P. Baulsach
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    Mar 29th 2018, 11:56 AM

    Here’s a really novel idea…parents should know what their kids are doing and supervise accordingly. I get some parents aren’t tech savvy, but at least know how to check their history.

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    Mute Nick Allen
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    Mar 29th 2018, 12:00 PM

    @Drew P. Baulsach:

    But it is so easy for a kid to out smart a parent from a tech perspective. Checking history won’t be of much value

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    Mute Oscar Scatters
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    Mar 29th 2018, 12:01 PM

    @Drew P. Baulsach: You’re nuts Drew. Expecting parents to take responsibility for their own children? It’ll never work, madness.

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    Mute Catherine Sims
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    Mar 29th 2018, 12:11 PM

    @Oscar Scatters: Parents can and do supervise but again that’s half the solution. The other half is to educate kids and give them the skills to recognise and deal with perverts. Even as a child many moons ago my mother was very vigilant in telling us about stranger danger . Unusual back then but even pre internet when my older kids were little you had to educate them and make them aware and give them tools to protect themselves. The internet is just not going to go away and so we have to ensure we educate our kids on how to use it responsibity. Kids can get access to online sites outside of their parents homes and supervision. It’s the same as teaching healthy eating. You do it from the start because you aren’t always going to be there to stand over your child to ensure they make good decisions. You just educate the children to make the good choices from the start. That way they will know the bad things to avoid.

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    Mute Mark
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    Mar 29th 2018, 2:29 PM

    @Drew P. Baulsach: ya like if a kid walks in to a pub and orders a pint. It’s the parents obligation to know where they are so the barman should assume they know and not feel bad giving the wee one a few jars

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    Mute Daniel Donovan
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    Mar 29th 2018, 4:10 PM

    @Drew P. Baulsach: Spot on Drew. The welfare of your children is paramount as a parent and you should always monitor their internet activity, or completely stop it if they are on something they shouldn’t be. The solution to this lies with the parents.

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    Mute Drew P. Baulsach
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    Mar 29th 2018, 11:53 PM

    @Nick Allen: so make it so that your kids don’t have to hide things from you!

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    Mute Alec Silke
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    Mar 30th 2018, 11:26 AM

    @Catherine Sims: most sex, physical and emotional abuse happens in the home and its by other family members or people the children know well. Not strangers. All we have to do is educate or children from a young age starting at 2/3 what is ok and what is not, and that it’s important to tell a adult if someone is doing something that the child is unhappy about whatever that is.

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    Mute Adrian
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    Mar 29th 2018, 11:46 AM

    Seems like the oireachtas and gov solution on everything, but “we’ll still take all your money as taxes, thank you very much”!

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    Mute Catherine Sims
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    Mar 29th 2018, 11:56 AM

    Ok fair enough verify children’s ages . On platforms that are basically for children everyone’s age should be verified to ensure no adults are sneaking in asking for naked pictures grooming and blackmailing kids. There should be legislation around that. Let’s face it keeping kids off adult platforms are only one half of the issue. They can access nudity and porn other places. The big issue is verifying adults and keeping them out of kids platforms. They are the real danger.

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    Mute Nick Allen
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    Mar 29th 2018, 11:59 AM

    @Catherine Sims:

    “Let’s face it keeping kids off adult platforms are only one half of the issue.”

    Very good point but I would think it is a lot more than half the issue. My fear for my kids is adults online pretending to be kids!

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    Mute Catherine Sims
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    Mar 29th 2018, 12:04 PM

    @Nick Allen: but that was my point . Adults pretending to be kids going into kids platforms to groom. Keeping kids off adult platforms isn’t going to keep adults off kids platforms. Two pronged attack needed

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    Mute Nick Allen
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    Mar 29th 2018, 12:11 PM

    @Catherine Sims:

    I agree fully and I think keeping adults off the kids platforms is the more important.

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    Mute Kal Ipers
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    Mar 29th 2018, 12:22 PM

    I can also recommend there should be a robust age verification system. It means nothing without a method. A pub is not a good analogy as the pub don’t then record your details and hold them indefinitely which would be a requirement for a website. It is more akin to saying every time your car goes over the speed limit you should be instantly and automatically fined. Without a way to do it the suggestion is mute

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    Mute Catherine Sims
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    Mar 29th 2018, 12:28 PM

    @Kal Ipers: true

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    Mute Gordon Walsh
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    Mar 29th 2018, 1:51 PM

    Airbnb need a valid photo ID to set up a profile – why can child targeted sites require an adult with proven ID to set up a profile for a child – the predators would certainly think twice about using their ID to create a profile for a “fake child”, add two factor authentication via SMS so theres also a real phone number associated with the adult

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    Mute Mick Tobin
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    Mar 29th 2018, 12:06 PM

    We all know where this is probably going. Either as in the UK you get a filter by default, or sites will be forced to check *everyone’s* ID. With the recent data breach scandal, it may be time to think that a simple “Hey but think of the children!” is no longer enough. Or maybe it is, but then parents, do some proper parenting!

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    Mute Lily
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    Mar 29th 2018, 12:28 PM

    It’s not going to work, they will just put down their age as 18 or 22 or 54.

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    Mute Joseph Molloy
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    Mar 30th 2018, 8:17 AM

    Here’s reality check. Parents take responsibility for what your children are watching, doung and interacting with. It’s calked proper parenting. Try it some time.

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