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The recording device was concealed inside a smoke alarm. DPA/PA Images

Airbnb apologises after family finds camera hidden in smoke alarm in Cork home

The companysaid that its original handling of this incident did not meet its own standards.

AIRBNB HAS APOLOGISED to a New Zealand family who found a hidden camera in the Cork Airbnb they were staying in.

The company initially did not offer a refund or reprimand the host, according to the family, and only apologised after the family posted on social media about what had happened.  

Mother of five Nealie Barker took to Facebook to share their ordeal after her husband discovered a hidden camera while renting a house in Cork on 3 March.

The owner of the house refused to admit to the presence of a camera until confronted with proof by Barker:

“We just found a camera hidden in a smoke alarm case in the private living room of a listing. We were travelling with children,” she said.

“The host admitted to the concealed camera over the phone, only after presented with our irrefutable proof.”
https://www.facebook.com/photo.php?fbid=10156325018207239&set=a.440220892238&type=3&theater

After their discovery, Barker and her family left the residence to stay in a hotel in Cork city.

Speaking on Today with Sean O’Rourke on RTE Radio 1, Barker said that they were unsure if the recording was broadcast to viewers outside the home. 

“We asked him if it was recording and he refused to answer that question, we asked him if he was recording audio, could hear us and he refused to answer that question… we didn’t know if there were other cameras in the house.”

The owner of the home told the family that the camera was for security purposes only.

Originally Barker criticised Airbnb for not reprimanding the host of the property and failing to offer a refund.

Airbnb has since apologised to the family and removed the host from the site.

“Airbnb policies strictly prohibit hidden cameras in listings and we take reports of any violations extremely seriously. We have removed the host from our platform.”

“Our original handling of this incident did not meet the high standards we set for ourselves, and we have apologized to the family and fully refunded their stay. There have been over half a billion guest arrivals in Airbnb listings to date and negative incidents are incredibly rare.” 

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    Install the app to use these features.
    Mute alandel
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    May 26th 2015, 9:09 PM

    Well that didn’t take long. New party, same old Sh!t€

    329
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    Mute Larry Doyle
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    May 26th 2015, 9:08 PM

    “…..try and find out what happened……” Aiming high ruinua style.

    185
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    Mute John Ryan
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    May 26th 2015, 9:38 PM

    After initially coming out and denying any wrong doing.FG lite showing it’s roots.

    127
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    Mute little jim
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    May 26th 2015, 11:50 PM

    It’s OK, renua will be investigating renuas role in this serious matter.
    Just like the big boys do, it’s cute.

    73
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    Mute Itsthe Law
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    May 27th 2015, 12:09 AM

    Karl Deeter, The banks new kid from the block, I am not a fan

    54
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    Mute Dave O Keeffe
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    May 26th 2015, 9:04 PM

    Renua investigating Renua, we’ll definitely get the truth about this. Just like when Putin personally investigated the Nemtsov murder

    182
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    Mute Kerry Blake
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    May 26th 2015, 9:06 PM

    Or when Enda comments on how a Garda commissioner decided to retire….

    149
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    Mute John Ryan
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    May 26th 2015, 9:41 PM

    Or KPMG investigating KPMG.

    109
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    Mute ciaran
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    May 26th 2015, 10:30 PM

    or iw compliance stats

    52
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    Mute John Ryan
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    May 26th 2015, 11:12 PM

    Don’t ye just love the political system in this country.

    45
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    Mute IrishAmbitions
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    May 26th 2015, 9:04 PM

    The amount of votes that Renua got in the by election scared me. I have no faith in the electorate.

    159
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    Mute Alan O'connor
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    May 26th 2015, 9:20 PM

    Indeed. How dare they vote for their choice of party.

    85
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    Mute IrishAmbitions
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    May 26th 2015, 9:28 PM

    And how dare I not have faith in people voting for a party I despise.

    74
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    Mute Were Jammin
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    May 26th 2015, 9:12 PM

    It would certainly explain the high number of votes for their candidate compared to their overall support nationwide.

    131
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    Mute Kerry Blake
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    May 26th 2015, 9:05 PM

    FG lite same shite different names….

    105
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    Mute Kieran Kelly
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    May 26th 2015, 9:53 PM

    Ha, this is playschool stuff. Really does the guy shanahan really think people are going to believe his rubbish.

    Shanahan said the endorsement was posted via his Facebook account, but “it wasn’t my decision.”

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    Mute Dazza Borang
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    May 26th 2015, 9:56 PM

    Who did it Adrian? Was it John Eardley? Was it Karl Deeter? Was it Colonel Mustard in the Library with a Candlestick? Was it John Drennan? Was it Lucinda Creighton? Was it Denis O’Brien? Was it David Quinn? Was it Paidi Manning? Maybe David Norris or the Ghost of Oscar Wilde? The suspense is killing us!

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    Mute Kieran Kelly
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    May 26th 2015, 10:04 PM

    Sound like it was only him running the page. He must of been the sole administrator on the page. Hes’ now found himself caught red handed and is now saying some else had access to his account. hmmmm. I don’t believe that for one second.

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    Mute ThatGuy
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    May 26th 2015, 10:35 PM

    It was reverse vampires.

    We’re through the looking glass here people.

    33
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    Mute Páidí Manning
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    May 27th 2015, 9:53 AM

    I would rather be beaten across the head than endorse Pat McKee. Nice chap but I’ve seen invertebrates with more backbone. I have no doubt that this was a stroke initiated by himself and his campaign team.

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    Mute Philip Walshe
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    May 27th 2015, 7:31 PM

    Good old Adrian strikes again…..

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    Mute RonanM
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    May 26th 2015, 9:03 PM

    or trying to cover up!

    62
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    Mute GO GREEN
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    May 26th 2015, 10:36 PM

    The PDs are back with a new name and new members but its the same old right wing agenda.

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    Mute Genius
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    May 26th 2015, 9:12 PM

    Hate that.

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    Mute Ripper Murphy
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    May 26th 2015, 9:44 PM

    someones in trouble now…

    32
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    Mute D J Moore
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    May 27th 2015, 12:00 AM

    The Ethics Officer is likely to be Over-Ruled by the Winning-Seats officer….

    33
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    Mute Michael Carty
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    May 26th 2015, 11:49 PM

    I’ve been asleep for a few years and this is the first news article I’ve read in a while. Am I to assume that Bertie has retired and FF changed its name to Renua? Only thing that makes sense to me

    31
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    Mute Dazza Borang
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    May 26th 2015, 10:39 PM

    Imagine Donald Trump setting up the Tea Party and hiring Bill O’Reilly to be their “Ethics Officer”. In Ireland.

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    Mute Larry Doyle
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    May 26th 2015, 10:52 PM

    The Tae Party

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    Mute Larry Doyle
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    May 26th 2015, 10:53 PM

    And Donald has better hair.

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    Mute Jason Ebbs
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    May 27th 2015, 6:20 AM

    Is that the same as the “Judeain people’s front” and not “people’s front of Judea”, the latter which was really hated :-)

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    Mute For Connolly
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    Jun 4th 2015, 9:37 AM

    beb

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