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Bank of Ireland warns customers over fraudulent text messaging scam

The bank warned that it will “never text a customer asking them to update or provide their online banking information”.

BANK OF IRELAND has warned customers to be wary of fraudulent text messages being issued.

A spokesperson said the bank “is aware that fraudulent text messages are currently in circulation”.

“These are not genuine and have not been sent by Bank of Ireland.

“Bank of Ireland will never text a customer asking them to update or provide their online banking information.

“Anyone receiving a text looking for these details should delete it from their mobile device immediately,” the spokesperson told TheJournal.ie.

This evening, the bank sent customers a text which read: “BOI security alert. We’re aware of fraudulent text messages issuing. BOI will never text you asking you to update or provide your online banking information.” 

FraudSMART, a fraud awareness initiative set up by Banking & Payments Federation Ireland, said that “while it’s normal for banks to text, they will only ever ask you to reply Y or N”. 

“They will never ask you to click on links or disclose personal information.” 

This warning comes following a warning issued by the bank in July after people reported receiving a text message telling them that their account had been “frozen”. 

On Twitter, several people said they received a message – claiming to be from Bank of Ireland – informing them that their account had been “frozen because we are unable to validate your information”.

People – including people who weren’t Bank of Ireland customers -  were invited to click on a website link to “avoid suspension”. 

A similar scam was circulating in 2017, when people were sent a text message telling them that their account had been “locked for security reasons”.

More information can be found on the Bank of Ireland website

With reporting by Órla Ryan

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    Mute Billy Nomates
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    Jan 23rd 2019, 8:33 AM

    Won’t hear from him again

    107
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    Mute Pixie McMullen
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    Jan 23rd 2019, 8:44 AM

    Drunk Monopoly : Fair play to him for landing in Siberia, He saved a bit of time by going straight to jail, Not passing Go and not collecting $200.

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    Mute Devilsavocado
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    Jan 23rd 2019, 8:26 AM

    I hate that when I’m so drunk and get on the wrong plane by mistake, the last time it happened the pilot was sound,, he dropped me off in Singapore then continued on to New York,, crazy day…..

    53
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    Mute izotope
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    Jan 23rd 2019, 9:25 AM

    Twas Boris Yeltsin again.

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    Mute WreckDefier
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    Jan 23rd 2019, 11:37 AM

    He won’t be russian into something like that again

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    Mute Paul
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    Jan 23rd 2019, 8:58 AM

    Black Dolphin has a spare bed for him

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    Mute Chewey Bacca
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    Jan 23rd 2019, 8:24 AM

    Send him to New Zealand with a live streaming go-pro on him

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    Mute alan doyle
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    Jan 23rd 2019, 2:13 PM

    Tool. Imagine landing in Kabul, of all places, plastered. Can’t think the local cops would be too pleased to see a drunk and a drunk Russian. He’s lucky it landed where it did by comparison

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    Mute Darren Bates
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    Jan 23rd 2019, 3:00 PM

    @alan doyle: Afghans can’t handle their drink. You hear of incidents all the time of drunk Afghans causing trouble in Germany.

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    Mute Ray Jakans
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    Jan 23rd 2019, 12:10 PM

    Nothing unusual. Its russia

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    Mute Garreth Byrne
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    Jan 23rd 2019, 12:22 PM

    They shoulda flown the drunk to Timbuctoo and dumped him there.

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