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File photo of Bank of Ireland ATM. SaskoLazarov/Photocall Ireland

Bank of Ireland services are working again after earlier issues

Some branches will remain open until 8pm this evening.

BANK OF IRELAND ATMs, online banking and mobile app are working again after customers experienced issues earlier today. 

It was reported this afternoon that BOI ATMs and some online services were not working and customers were not able to access their cash online.

The bank has now confirmed that their services including ATMs, the mobile app, 365online banking and the Business Online service are functioning again following “issues” today.

“We also extended the opening hours at some of our branches until 8pm this evening,” a statement from the bank said. 

“We again apologise for the disruption this has caused our customers.”

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23 Comments
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    Install the app to use these features.
    Mute Jason Stone
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    Nov 28th 2019, 6:58 PM

    Will they be relaunching the online portal as 364online.com?

    201
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    Mute Tony Henry
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    Nov 28th 2019, 9:40 PM

    @Jason Stone: Brilliant :-)

    14
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    Mute Seriously stunned
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    Nov 28th 2019, 7:39 PM

    They should be charged a fee every time that happens.

    75
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    Mute Da Vid
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    Nov 28th 2019, 7:17 PM

    So.. Cash is still king? Anyone??

    58
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    Mute SandraMeyler
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    Nov 28th 2019, 9:14 PM

    Misinformation by BOI.. Business payments including payroll files could not be uploaded all day. When service was restored payment date defaulted to Dec 2nd despite Helpdesk stating otherwise. Seems like BOI PR machine was out spoofing in the Media. Many people will not be paid tomorrow.

    34
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    Mute TamuMassif2019
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    Nov 28th 2019, 10:32 PM

    @SandraMeyler: Had they enough money in the banks, as plenty of people are spending their money for Christmas now? Did they run out of money is my question???

    2
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    Mute Nosmo King
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    Nov 28th 2019, 11:53 PM

    @TamuMassif2019: Banks don’t need money anymore to loan out. That’s what caused the crash before. They just move bits of paper around now. Capitalism at its finest.

    5
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    Mute Logan Shepherd
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    Nov 28th 2019, 7:06 PM

    And that would be a no. Not allowing me to pay bills online.

    32
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    Mute Logan Shepherd
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    Nov 28th 2019, 7:54 PM

    @Logan Shepherd: Withdrawn .. it’s working now.

    7
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    Mute devotional
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    Nov 28th 2019, 7:19 PM

    How’s their Apple Pay coming on ? What year can we expect it ?

    30
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    Mute Karen Lynch
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    Nov 28th 2019, 9:01 PM

    365 is NOT BACK WORKING, and when you telephone, there is a voice message telling you that it is not working……. so why are BOI putting out all these updates, that the issue has been rectified…..IT HAS NOT, very frustrating!

    32
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    Mute Karen Lynch
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    Nov 28th 2019, 8:58 PM

    Completly agree, 365 is NOT WORKING!! And, when you ring, voice message, telling you its still not working…….so why are BOI putting all of these messages, saying issues are rectified! Very frustrating

    15
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    Mute Niall Donnelly
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    Nov 28th 2019, 8:12 PM

    No they’re not

    12
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    Mute Ashling Visser Bishop
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    Nov 28th 2019, 8:31 PM

    @Niall Donnelly: totally agree. App still not working.

    9
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    Mute Orpuk Jones
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    Nov 28th 2019, 7:11 PM

    Great, now I can pay for my hookers and crack.

    44
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    Mute TamuMassif2019
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    Nov 28th 2019, 10:30 PM

    @Orpuk Jones: Galway???

    2
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    Mute Joe Dobias
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    Nov 28th 2019, 10:55 PM

    Will I get my €10 then?

    2
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    Mute Der Lowbridge
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    Nov 28th 2019, 11:21 PM

    Eh……………. No. My account says I have €427 in it….. not mine !

    2
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    Mute TamuMassif2019
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    Nov 28th 2019, 10:28 PM

    Just an exercise incase there was ever a run on the banks. Just joking but it makes you wonder if they were hacked?

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    Mute James Linnane
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    May 4th 2020, 8:55 PM

    Internet banking is still down

    1
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