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NuaHealth is expanding its video doctor consultation platform to combat Covid-19’s spread

The software allows clinicians to connect directly with patients remotely.

NUAHEALTH, WHICH PROVIDES software for GPs and clinicians to carry out video consultations, has been ramping up the roll-out of services in response to the coronavirus crisis.

The Dublin-based company develops software for doctor and health clinics that can be implemented to provide their patients with remote video call-based consultations.

“We’ve over 250 clinics and practices, over 500 clinicians now registered and using the system,” chief executive Oisin Kim told Fora.

As the coronavirus grips the nation’s healthcare system, the company hopes that the software can alleviate at least some pressure for clinicians with video chat consultations, especially for everyday cases that still need care.

He added that the company is managing the challenge of onboarding more clinics while making the software easier to use for patients.

“We know from our own experience that a significant number of people have challenges getting access to an active email address. They might have an email (address) but the inbox is full of spam or they don’t have the password,” Kim explained.

“There is an SMS option that we built in from the start. That’s actually been a significant percentage of our bookings,” he said.

“That means that the person doesn’t have to have an email, doesn’t have to have an app, doesn’t have to have anything bar a smartphone, but can receive a text message and then they’re basically seeing a (clinician) in ten seconds.”

Thousands of appointments have been booked over the last week using the software, Kim said.

NuaHealth develops the software that is directly sold to these clinics for a monthly fee of €24 per clinician per month.

Health tech response

The NuaHealth service differs from its sister company Webdoctor, also run by Kim. In the case of Webdoctor, a user can log on and seek out an approved doctor for a video consultation with the process mirroring online marketplaces to an extent.

030 Oisin Kim (centre)

A similar service is provided by Videodoc, which was acquired recently by a UK care home provider.

The ever-developing coronavirus pandemic has put a great deal of attention and pressure on digital services of all kinds to meet people’s needs that may get lost in the crisis.

Clanwilliam Health, a Dublin-based healthcare technology company, has said it would be expanding its eScript service for electronic prescription notifications.

Get our Daily Briefing with the morning’s most important headlines for innovative Irish businesses.

Written by Jonathan Keane and posted on Fora.ie

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    Mute Finn Bowe
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    Jul 28th 2017, 9:34 PM

    This will be one walk the orangemen won’t be doing .

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    Mute Paul Devlin
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    Jul 29th 2017, 9:40 AM

    @Finn Bowe: some of then well be protesting though. Happens every year

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    Mute Mary Murphy
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    Jul 28th 2017, 9:25 PM

    They could start with teaching a few heads up at Stormont a little bit about the subject

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    Mute T Beckett is back
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    Jul 28th 2017, 10:33 PM

    Imagine the North used to policed by the RUC.

    How times have changed.

    Well done Psni. Maith na buachaillí.

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    Mute Simeon
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    Jul 29th 2017, 6:40 AM

    The PSNI has been one of the great successes of the peace process. If Brexit does lead to a united Ireland we should extend it to a 32 county organisation to replace our own discredited force.

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    Mute lavbeer
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    Jul 28th 2017, 9:34 PM

    No wonder they want a hard border !!!

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    Mute Paul
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    Jul 29th 2017, 12:05 AM

    Well done PSNI, fantastic step forward for equality

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    Mute John003
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    Jul 28th 2017, 9:38 PM

    When we get hate speech laws here…Journal will be boring…Many comments won’t be allowed….

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    Mute Warthog
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    Jul 28th 2017, 10:25 PM

    @John003: Hate speech it seems only emanates from non-lefty liberals. Bit like discrimination which apparently is also only committed by whites! As to Pride, well they say that only comes before the fall? These Pride gigs are grand in themselves for a bit of fun if it were not for the fact that they are really a sad vehicle to prolong the “victim syndrome” of a lot of the so called LGBT, MGBGT community!

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    Mute Paul Furey
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    Jul 28th 2017, 10:39 PM

    @Warthog: they are being victimised all over the world and until there is 100% equality everywhere, these marches and other LGBT need to continue. So keep up your own bigoted attitude and these events will continue.

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    Mute Ossi Fritsche
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    Jul 28th 2017, 11:01 PM

    @Warthog: So many of the LGBT community were victims of ‘gay bashings’, which happens in this day and age, so they have every right to have the victim status, and angry after 50 years of fighting for equal rights, also being fired from the workplace was another practice if the employer found out if an individual was gay, lesbian or transgender. and police forces of any nation used to beat of kill the LGBT community often, so don’t preach this crap please.

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    Mute Warthog
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    Jul 28th 2017, 11:04 PM

    @Paul Furey: Hahaha that’s funny. See the truth hurts, as those with half a brain would understand that I was making a valid observation and no way was I being bigoted. But of course as I was not fully on-board with your agenda you revert to type and start the usual name childish name calling! As to been victimized, maybe you and the rest of the LGBT/MGBGTs should grow a pair and start protesting against Islamic countries that go way beyond victimizing and do in fact lop the heads off or throw LGBTs off high rise buildings.

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    Mute Lisa Dorothy
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    Jul 29th 2017, 10:25 AM

    @Warthog: Pride is about protesting about all bigotry including that which happens in Islamic countries. Surely that’s obvious?

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    Mute Tomboktu
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    Jul 28th 2017, 11:40 PM

    So, An Garda Síochána, your move.

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    Mute Lorem Ipsum
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    Jul 29th 2017, 9:35 AM
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    Mute Peter
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    Jul 29th 2017, 1:41 AM

    They should start with allowing marriage, too.

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    Mute WilhelminaMCallaghan
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    Jul 29th 2017, 2:19 AM

    Good on you PSNI go for it

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    Mute James Kelly
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    Jul 29th 2017, 8:03 AM

    I would not go rushing to heap praise here when in reality it’s still illegal to have any form of homosexual conduct between consenting adults in private. The notion of same sex “marriage” is ages away and while it took Paisley and his fellow travellers over 40 years to get the message over the peace process it will take the current Unionists forever to come round to the idea. This reactionary outlook has not stopped the DUP being handed wads of cash under the guise of adhering to the peace process but in reality they are just propping up the current Tory Government which is so tawdry it is not insisting on change in such areas as a quid pro quo for the money

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    Mute Con Murphy
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    Jul 29th 2017, 7:51 AM

    Is the border a hate crime? I think it is.

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