Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Shutterstock/Alex Ruhl

New WhatsApp restrictions to curb the spread of misinformation about Covid-19

Volumes of misinformation about coronavirus has been circulated through messaging and social media apps.

MESSAGING APP WHATSAPP has announced today that it is introducing restrictions on the forwarding of messages through its platform in a bid to curb the spread of Covid-19 misinformation.

Large volumes of misinformation around the novel coronavirus have been circulated through messaging and social media apps since the virus first appeared back in December 2019. 

Factchecking organisations and outlets, including TheJournal.ie, have been working tirelessly to debunk misinformation, while social media companies are also trying to restrict the flow of such content.

WhatsApp, which is owned by Facebook, said it has seen “a significant increase in the amount of forwarding” of content over recent weeks and that users report feeling “overwhelmed” by the volume. 

In a blogpost today, the company said it is removing its rule that messages can only be forwarded to a maximum of five people at a time, and is now introducing a new rule that messages can only be forwarded to one person at a time. 

“With billions of people unable to see their friends and family in person due to Covid-19, people are relying on WhatsApp more than ever to communicate. People are talking to doctors, teachers, and isolated loved ones via WhatsApp during this crisis.

“However, we’ve seen a significant increase in the amount of forwarding which users have told us can feel overwhelming and can contribute to the spread of misinformation.

We are now introducing a limit so that these messages can only be forwarded to one chat at a time.

The company said that while it is not stopping people from forwarding messages to whomever they like, they are restricting people from forwarding messages, videos etc. to more than one person in one go. 

It hopes the move will slow down the spread of misinformation around the Covid-19 health crisis in countries around the world. 

Other companies, including Twitter, have also taken measures to help slow the spread by adding links to the World Health Organisation and the HSE websites where accurate and fact-based information can be obtained. 

WhatsApp also added that forwarding messages on its platform is not, in itself, a bad thing as ”many users forward helpful information, as well as funny videos, memes, and reflections or prayers they find meaningful”.

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
48 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Install the app to use these features.
    Mute Jim Buckley Barrett
    Favourite Jim Buckley Barrett
    Report
    Apr 7th 2020, 10:52 AM

    Well, that’s going to be a pain for sending on jokes.

    Seriously, they should be able to track the origin of the message and remove the user from the platform.

    261
    Install the app to use these features.
    Mute ObsidianShine
    Favourite ObsidianShine
    Report
    Apr 7th 2020, 10:55 AM

    @Jim Buckley Barrett: Exactly what I was thinking. A massive amount of the increase in forwarding that they will have been experiencing will be down to people sending on funny memes, jokes and videos to keep spirits up.

    144
    Install the app to use these features.
    Mute Feardorcha Ó Maolomhnaigh
    Favourite Feardorcha Ó Maolomhnaigh
    Report
    Apr 7th 2020, 11:00 AM

    @Jim Buckley Barrett:
    If we could get them to shut down Facebook itself, then Twitter and then the comments section of the Journal, the world would be far better off.

    I could live without being sent hundreds of videos telling me that this is the funniest thing ever. After you watch it you realise its not.

    81
    See 12 more replies ▾
    Install the app to use these features.
    Mute Forest Hump
    Favourite Forest Hump
    Report
    Apr 7th 2020, 11:01 AM

    @Feardorcha Ó Maolomhnaigh: just quit them yourself, no?

    77
    Install the app to use these features.
    Mute Henry Toye
    Favourite Henry Toye
    Report
    Apr 7th 2020, 11:01 AM

    @Feardorcha Ó Maolomhnaigh:
    I’d say you’re great craic.

    44
    Install the app to use these features.
    Mute Who cares?
    Favourite Who cares?
    Report
    Apr 7th 2020, 11:05 AM

    @Jim Buckley Barrett: jokes! Wink, Wink

    11
    Install the app to use these features.
    Mute JusticeForJoe
    Favourite JusticeForJoe
    Report
    Apr 7th 2020, 11:07 AM

    @Feardorcha Ó Maolomhnaigh: “I don’t want it so nobody should have it”. Seems reasonable

    43
    Install the app to use these features.
    Mute Feardorcha Ó Maolomhnaigh
    Favourite Feardorcha Ó Maolomhnaigh
    Report
    Apr 7th 2020, 11:23 AM

    @Forest Hump: @JusticeForJoe:

    It’s got nothing to do with me or what I want. Whether I am on it or not is irrelevant.

    Social media has been seriously detrimental to society, It should be far more highly restricted than it is. It has given basically one very large corporation enormous control of information.
    We have seen from the UK and US and even our own elections how it has been used to negatively manipulate opinion and affect government selection.

    11
    Install the app to use these features.
    Mute Justice Mickey
    Favourite Justice Mickey
    Report
    Apr 7th 2020, 11:34 AM

    @Feardorcha Ó Maolomhnaigh:
    So your personal views are those of society as a whole.
    You do realise that you can take responsibility for your own dealings with social media , even electricity, water ,gas etc.
    Nobody is twisting your arm.
    I use social media because I want to and I enjoy it.

    31
    Install the app to use these features.
    Mute Conrad Shields
    Favourite Conrad Shields
    Report
    Apr 7th 2020, 11:42 AM

    @Jim Buckley Barrett: I agree, most of what I receive and send are jokes or reputable News sources. I don’t send on suspicious articles (I just ridicule the sender).
    The muppets who believe ridiculous claims will not be deterred from sending on that information, but people sending on jokes or fun otems won’t be bothered.

    11
    Install the app to use these features.
    Mute Rob
    Favourite Rob
    Report
    Apr 7th 2020, 11:45 AM

    @Feardorcha Ó Maolomhnaigh: So you’ve come to the comments section of The Journal to advocate for the shutting down of the comments section of The Journal ?

    26
    Install the app to use these features.
    Mute Ben Dunne
    Favourite Ben Dunne
    Report
    Apr 7th 2020, 11:50 AM

    @Feardorcha Ó Maolomhnaigh: or
    “You won’t believe what happens next!”
    Then nothing happens

    6
    Install the app to use these features.
    Mute Jim Buckley Barrett
    Favourite Jim Buckley Barrett
    Report
    Apr 7th 2020, 11:52 AM

    @Who cares?: I never said that they were clean jokes :)

    4
    Install the app to use these features.
    Mute Dermot Quinn
    Favourite Dermot Quinn
    Report
    Apr 7th 2020, 11:57 AM

    @Feardorcha Ó Maolomhnaigh: I’d say your great craic at those parties you cant attend

    8
    Install the app to use these features.
    Mute Paul Horgan
    Favourite Paul Horgan
    Report
    Apr 7th 2020, 1:01 PM

    @Jim Buckley Barrett: it’s end to end encryption. They can’t see what’s in the messages. Allegedly.

    5
    Install the app to use these features.
    Mute Declan Edward
    Favourite Declan Edward
    Report
    Apr 7th 2020, 10:58 AM

    If people have to be protected against advice on drinking bleach to cure the condition, I’d say let them off

    90
    Install the app to use these features.
    Mute Brian Ó Dálaigh
    Favourite Brian Ó Dálaigh
    Report
    Apr 7th 2020, 11:13 AM

    @Declan Edward: does that include a misinformed parent feeding it to their innocent child?

    8
    Install the app to use these features.
    Mute Declan Edward
    Favourite Declan Edward
    Report
    Apr 7th 2020, 8:12 PM

    @Brian Ó Dálaigh: any parent who doesn’t have the intelligence not to do it clearly should not be the guardian of an innocent child

    4
    Install the app to use these features.
    Mute Alan Phelan
    Favourite Alan Phelan
    Report
    Apr 7th 2020, 11:17 AM

    I think this cynical move is more about conserving bandwidth and storage as WhatsApp are paying for all the forwarded message traffic.

    34
    Install the app to use these features.
    Mute Gerard
    Favourite Gerard
    Report
    Apr 7th 2020, 11:31 AM

    @Alan Phelan: For text? Do you know how much bandwidth Facebook as a whole consumes, with images and videos? The text in forwarded messages is not even a drop in the ocean.

    15
    Install the app to use these features.
    Mute Henry Toye
    Favourite Henry Toye
    Report
    Apr 7th 2020, 11:00 AM

    It’s time to find an alternative messaging platform for forwarding on
    Jokes and that. Does anyone have any suggestions??

    30
    Install the app to use these features.
    Mute Who cares?
    Favourite Who cares?
    Report
    Apr 7th 2020, 11:05 AM

    @Henry Toye: alright number 2? be seeing you!

    14
    Install the app to use these features.
    Mute ThatLJD
    Favourite ThatLJD
    Report
    Apr 7th 2020, 11:08 AM

    @Henry Toye: status and telegram. You can set telegram to auto delete. Both virtually the same. I’ve move to them from WhatsApp last year after having some information and privacy concerns.

    14
    See 6 more replies ▾
    Install the app to use these features.
    Mute Henry Toye
    Favourite Henry Toye
    Report
    Apr 7th 2020, 11:11 AM

    @ThatLJD: Thank you.

    3
    Install the app to use these features.
    Mute Ken Mason
    Favourite Ken Mason
    Report
    Apr 7th 2020, 11:20 AM

    @Who cares?: Good shot Sir!

    4
    Install the app to use these features.
    Mute Ken Mason
    Favourite Ken Mason
    Report
    Apr 7th 2020, 11:22 AM

    @Who cares?: I say! Good shot,Sir!

    5
    Install the app to use these features.
    Mute Who cares?
    Favourite Who cares?
    Report
    Apr 7th 2020, 11:45 AM

    @Ken Mason: bit of a blinding!

    2
    Install the app to use these features.
    Mute Stuck in the Muddle
    Favourite Stuck in the Muddle
    Report
    Apr 7th 2020, 1:27 PM

    @Henry Toye: try ‘signal’, just like whatsapp but free and they care about privacy

    3
    Install the app to use these features.
    Mute Trevor Coady
    Favourite Trevor Coady
    Report
    Apr 7th 2020, 4:01 PM

    @Henry Toye: Telegram is good.

    2
    Install the app to use these features.
    Mute David Farrelly
    Favourite David Farrelly
    Report
    Apr 7th 2020, 11:35 AM

    I’d be more worried about the pictures I’m receiving of a guy sitting on a bed with his weapon of mass destruction on view!

    35
    Install the app to use these features.
    Mute
    Favourite
    Report
    Apr 7th 2020, 11:49 AM

    @David Farrelly: I’ve seen him in jaws, Ghostbusters. I’ve seen more of him than I have my own family.

    19
    Install the app to use these features.
    Mute Paul Knowles
    Favourite Paul Knowles
    Report
    Apr 7th 2020, 11:35 AM

    This will be the death of WhatsApp another similar platform will come along and finish it off

    21
    Install the app to use these features.
    Mute Laura Crowe
    Favourite Laura Crowe
    Report
    Apr 7th 2020, 12:42 PM

    @Paul Knowles: Its called Signal

    11
    Install the app to use these features.
    Mute Peter Leonard
    Favourite Peter Leonard
    Report
    Apr 7th 2020, 1:03 PM

    Wait wait, they are reading my messages??

    8
    Install the app to use these features.
    Mute Brendan Murphy
    Favourite Brendan Murphy
    Report
    Apr 7th 2020, 12:49 PM

    This is why I’m now moving to Signal, it’s not controlled by Facebook and you can forward messages on to as many people as you like, why doesn’t Facebook stop the forwarding on Facebook Messanger as well? No consistency here.

    8
    Install the app to use these features.
    Mute Graham Somers
    Favourite Graham Somers
    Report
    Apr 7th 2020, 12:24 PM

    The problem is society not the platforms. People need to be educated to think for themselves and not believe something just because it triggers an emotional reaction.

    8
    Install the app to use these features.
    Mute Eoin Doe
    Favourite Eoin Doe
    Report
    Apr 7th 2020, 1:50 PM

    Nice one don’t worry about sharing photos of be-headings etc, but misinformation that has to be stamped out.

    8
    Install the app to use these features.
    Mute Alan Currie
    Favourite Alan Currie
    Report
    Apr 7th 2020, 11:20 AM

    People should only get access to social media after providing several documents to prove their identity, and then be approved by the platform, this would kill off many bullies and trolls. It’s having many negative effects on humans. Telecom apps won’t have the same level of exposure at least, but all platforms have their own role to play.

    8
    Install the app to use these features.
    Mute Seriousnojoke
    Favourite Seriousnojoke
    Report
    Apr 7th 2020, 11:28 AM

    @Alan Currie: and then they’ll say GDPR blah blah blah…

    6
    Install the app to use these features.
    Mute Alan Currie
    Favourite Alan Currie
    Report
    Apr 7th 2020, 11:48 AM

    @Seriousnojoke: they could maybe setup another platform for those types under the category of antisocial media

    1
    See 2 more replies ▾
    Install the app to use these features.
    Mute Dino
    Favourite Dino
    Report
    Apr 7th 2020, 2:58 PM

    @Alan Currie: waah waah waah, the bully said mean things to me mammy! What age are you? Grow up and ignore/block what you don’t like on social media and if you still can’t handle it guess what? Don’t use it!

    1
    Install the app to use these features.
    Mute Alan Currie
    Favourite Alan Currie
    Report
    Apr 8th 2020, 3:13 AM

    @Dino: I guess you’re peeved that it would remove people like yourself who add absolutely nothing of intellectual value to the conversation.

    1
    Install the app to use these features.
    Mute 523StarBar
    Favourite 523StarBar
    Report
    Apr 7th 2020, 5:37 PM

    Ridiculous.. how do I forward jokes .. I’m following every guideline for covid-19 and I am doing my duty, but I 100% do not agree with these big brother type changes. Human nature means there’s the odd mixed message going around but this tip toeing to overly PC totalitarianism is going to have to stop at some point. .

    2
    Install the app to use these features.
    Mute Dave
    Favourite Dave
    Report
    Apr 8th 2020, 10:34 AM

    Don’t update the app and nothing will change

    1
    Install the app to use these features.
    Mute Ger O'Reilly
    Favourite Ger O'Reilly
    Report
    Apr 7th 2020, 2:40 PM

    So does that mean that China will not be able to post claims that there are no new cases of Covid 19

    1
    Install the app to use these features.
    Mute Laura Crowe
    Favourite Laura Crowe
    Report
    Apr 7th 2020, 4:34 PM

    @Ger O’Reilly: No homegrown cases. Theyre not shy about throwing imported cases from “foreigners” under the bus
    Those are ok to be highlighted

    1
    Install the app to use these features.
    Mute Ryan
    Favourite Ryan
    Report
    Apr 7th 2020, 5:25 PM

    Keeping the 5g info hidden

    1
    Install the app to use these features.
    Mute Bleurgh
    Favourite Bleurgh
    Report
    Apr 7th 2020, 4:20 PM

    Maybe a notification to the people who believe it and forward it on that they need some common sense. It’s is actually frightens me the people I know who believe a lot of these, allegedly intelligent people, like teachers!!

    1
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.

Leave a commentcancel

 
JournalTv
News in 60 seconds