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Data Protection Commission fines Twitter €450,000 over GDPR breach

It’s the first time a big tech company has been penalised under GDPR rules.

THE DATA PROTECTION Commission (DPC) has issued Twitter with a fine of €450,000 for its handling of a data breach under the General Data Protection Regulation (GDPR). 

The DPC opened an investigation into Twitter in January 2019 after the company publicly disclosed that it had inadvertently made some users’ private tweets public.

The regulator found that the social media company failed to promptly declare and properly document the breach.

It’s the first such cross-border GDPR  decision by the commission, which serves as the lead European Union privacy supervisor for a number of tech giants.

The watchdog described the fine as “an effective, proportionate and dissuasive measure”.

The regulation requires most breaches of personal data to be notified to the relevant supervisory authority within 72 hours of the controller becoming aware of the breach.

It also stipulates that they document what data was involved and how they’ve responded to the security incident. Twitter was found to have failed on both counts in this case.

GDPR allows for fines of up to €30 million or 4% of global turnover, whichever is higher, to be imposed on companies that breach the regulation.

Twitter said an unanticipated consequence of staffing between Christmas Day 2018 and New Years’ Day resulted in it notifying the commission outside of the 72 hour period.

“We have made changes so that all incidents following this have been reported to the DPC in a timely fashion,” it said.

We take responsibility for this mistake and remain fully committed to protecting the privacy and data of our customers, including through our work to quickly and transparently inform the public of issues that occur.

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    Install the app to use these features.
    Mute Jane Dwyer
    Favourite Jane Dwyer
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    May 26th 2015, 8:38 PM

    That’s fierce complicated.

    413
    Install the app to use these features.
    Mute Brian Bass
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    May 27th 2015, 7:58 AM

    iKnow right?

    35
    Install the app to use these features.
    Mute Biodiversity Watch On Biology-ie
    Favourite Biodiversity Watch On Biology-ie
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    May 26th 2015, 8:43 PM

    Why do Apple bury some many fantastic things so that they are hidden from us? Do they know about them themselves? Wish they would make a better on-screen keyboard for the iPad.

    105
    Install the app to use these features.
    Mute Greensniamhs
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    May 26th 2015, 8:41 PM

    “Reading under the covers” mode, I’ve wanted this for so long. Thanks!

    91
    Install the app to use these features.
    Mute Graham Kelly
    Favourite Graham Kelly
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    May 26th 2015, 8:52 PM

    Good tip. I use my phone as an alarm clock at night. Even turned down, the screen is still very bright. This should help

    44
    Install the app to use these features.
    Mute Lily
    Favourite Lily
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    May 26th 2015, 9:49 PM

    Don’t have an iPhone but have my phone set to the lowest setting due to photophobia after a papercut to the eyeball. Sometimes when it kicks up stink I have to wear sunglasses looking at the phone.

    29
    Install the app to use these features.
    Mute little jim
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    May 26th 2015, 11:55 PM

    Ahh ohhh “papercut in the eyeball”
    That comment should have a warning!!
    Ahhh Jesus wept!!!

    87
    Install the app to use these features.
    Mute Byyys
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    May 26th 2015, 8:40 PM

    Tell me… is it only iPhone’s that allow you to adjust brightness?!

    25
    Install the app to use these features.
    Mute George Salter
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    May 26th 2015, 9:00 PM

    No, in Android it’s in settings… pretty obvious. Another Apple over complication of a basic function.

    53
    Install the app to use these features.
    Mute Karol Doran
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    May 26th 2015, 9:11 PM

    This tip isn’t in settings is it not george?

    13
    See 4 more replies ▾
    Install the app to use these features.
    Mute Byyys
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    May 26th 2015, 9:13 PM

    @George Indeed it’s fairly simply on Android hence the sarcasm.

    22
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    Mute George Salter
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    May 26th 2015, 9:16 PM

    Tired. Missed tone of voice, seeing as it’s text. :p Let it go; you know full well far dumber things have been asked here…

    22
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    Mute Stephen Earle
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    May 26th 2015, 9:18 PM

    Screen brightness is in settings on an iphone too and its not over complicated. It says ‘display and brightness’ did you check before you commented?

    13
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    Mute Armonline
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    May 26th 2015, 10:20 PM

    Even simpler to swipe up from bottom and adjust the brightness slider

    69
    Install the app to use these features.
    Mute Thosj Carroll
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    May 26th 2015, 8:40 PM

    Quinton, thank u for telling me & ur information seems useful. Be beware, NSA might be unimpressed as secret has broken out!

    20
    Install the app to use these features.
    Mute T-bone
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    May 26th 2015, 9:01 PM

    Poxy iphone, who’s gives a monkey’s nut.

    19
    Install the app to use these features.
    Mute Graham Kelly
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    May 26th 2015, 9:06 PM

    People with iPhones

    64
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    Mute Stephen Earle
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    May 26th 2015, 9:19 PM

    T-bone, d:ckhead

    15
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    Mute T-bone
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    May 27th 2015, 6:38 PM

    I smell dumb

    1
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    Mute T-bone
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    May 27th 2015, 6:39 PM

    Old man talkin tough, ain’t that cute

    1
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    Mute John Quill
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    May 26th 2015, 8:54 PM

    What about settings>display and brightness? Seems much simpler if you ask me.

    15
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    Mute Graham Kelly
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    May 26th 2015, 8:56 PM

    That’s what I’ve been doing but this way makes it much duller again

    24
    Install the app to use these features.
    Mute Karol Doran
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    May 26th 2015, 9:10 PM

    Ah john,

    Read the article.

    32
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    Mute Biodiversity Watch On Biology-ie
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    May 26th 2015, 10:03 PM

    Ah John. Your just misunderstood.

    6
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    Mute Mark in Kildare
    Favourite Mark in Kildare
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    May 26th 2015, 11:26 PM

    I like the tip. Did it on the iPad. Instructions could be better. Just sayin.

    14
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    Mute Reuben Gray
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    May 27th 2015, 10:06 AM

    I don’t get it… Swipe up, move brightness to the left, job done. I can barely see it when it’s all the way to the left. Just what does this complicated method do that the brightness adjuster doesn’t? I can’t be arsed going through all that to check.

    11
    Install the app to use these features.
    Mute Biodiversity Watch On Biology-ie
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    May 26th 2015, 10:02 PM

    Hidden depths!

    7
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    Mute Kris Keogh
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    May 26th 2015, 11:16 PM

    Using this feature ages and it really is very useful darkens the screen much lower than the standard brightness setting allows makes reading at night much better. And it’s handy just triple clicking when you need to lower the light for whatever reason in cinema etc.

    4
    Install the app to use these features.
    Mute geewhizz
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    May 26th 2015, 11:23 PM

    Triple tap the home screen with 3 finger tips for a shortcut

    4
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