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'Sophisticated' scam involves people receiving phone calls from bogus department official

The Department of Social Protection never requests bank account details from its customers by phone or SMS.

LAST UPDATE | 8 Apr 2021

PEOPLE ARE BEING warned about a “sophisticated” phone scam where members of the public are targeted by criminals purporting to be a named official from the Department of Social Protection.

The scam involves the fake official informing the person that their PPS number is compromised and they are asked to provide or verify their name, PPS number and in some cases, bank account details.

The Department of Social Protection never requests bank account or other financial institution account details from its customers by phone or SMS.

“This is a sophisticated scam. We urge our customers not to engage with these callers, not to return calls to these numbers and not to share any personal information with the callers,” the department said.

If a person is in any doubt, they should take the caller’s name and phone the Department’s helpline number 1890-800-024 (between 9am and 5pm Monday to Friday).

The department also urged people who manage social welfare applications online to ensure that they are using official departmental websites.

Gardaí said they aware of the recent scam and are advising members of the public to be wary of such calls. 

“A member of An Garda Siochana or a Department of Social Protection employee would never request bank account details or personal data in a cold call or text,” a garda spokesperson said.

If a member of the public believes they have received such a phone call or text, gardaí say they should contact their bank and the Department’s helpline number.

“They are also advised to take a note of the number and report the matter to their local garda station.” 

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    Mute Mr Snuffleupagus
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    Dec 23rd 2016, 5:19 PM

    Tough shit, Get over it. Should the cops, coffee sellers and caterers, medics, street cleaners, employees of hundreds of other companies that will be both attending and working at the event itself also be able to choose not to turn up? What drivel.

    122
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    Mute Mr Snuffleupagus
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    Dec 23rd 2016, 5:19 PM

    @Mr Snuffleupagus: and clickbait

    44
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    Mute Benjy Dempsey
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    Dec 23rd 2016, 5:38 PM

    All workers are entitled to withdraw their labour as they see fit.

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    Mute Daisy Chai NSaw
    Favourite Daisy Chai NSaw
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    Dec 23rd 2016, 5:44 PM

    @Benjy Dempsey: The big stars don’t want to touch Trump with a 50 foot pole. It’s telling that performers have to be forced under contract to be in The Donald’s presence.

    45
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    Mute Mr Snuffleupagus
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    Dec 23rd 2016, 5:46 PM

    @Benjy Dempsey: So you think you can tell your boss you’re not going to work for any reason you like then, Benjy? Right so. Saying so, doesn’t make it so. If you don’t do your job, you get sacked. At least, out there in real world.

    51
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    Mute James Harney
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    Dec 23rd 2016, 5:59 PM

    Yes I am pretty sure you can’t refuse to provide some one service just because you have a prejudice against them.

    32
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    Mute Shawn O'Ceallaghan
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    Dec 23rd 2016, 6:12 PM

    @benjy are employers entitled to withdraw wor as they see fit?

    14
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    Mute Matt Connolly
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    Dec 23rd 2016, 6:46 PM

    Benji, Wally, bill… Whatever…. You now saying that ni bakery was right to refuse to bake?

    16
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    Mute Joey Westland
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    Dec 23rd 2016, 7:02 PM

    @Mr Snuffleupagus: Another butt-hurt Trump FanBoy.

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    Mute Warthog
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    Dec 23rd 2016, 7:08 PM

    @Benjy Dempsey:
    Of course they can, but if they breach their contract…bye bye or a fine!

    7
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    Mute Benjy Dempsey
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    Dec 23rd 2016, 8:29 PM

    Mr Snuffle, ,You might recall the Luas workers withdrew their labour a while back and not only did they not get sacked they won an 18% pay rise.

    7
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    Mute Billy Larkin
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    Dec 23rd 2016, 8:59 PM

    Thats showbiz baby!

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    Mute stopit
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    Dec 23rd 2016, 6:20 PM

    perfectly fitting for a trump event to have women being forced to do things they don’t want to do.

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    Mute Warthog
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    Dec 23rd 2016, 7:06 PM

    @stopit:
    It’s their job, if they don’t like it leave. Funny how “principles” seem to disappear when there is a threat of the money disappearing! Plenty more waiting to join! Imagine if employees decided whom their company could do business with! Sack em and move on!

    31
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    Mute Benjy Dempsey
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    Dec 23rd 2016, 8:13 PM

    That’s why we have unions. To keep greedy hogs in their place.

    21
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    Mute alphanautica
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    Dec 23rd 2016, 5:53 PM

    Considering they have performed at Radio City Music Hall in New York since the 1930s, they’re in pretty good shape.

    84
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    Mute Daisy Chai NSaw
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    Dec 23rd 2016, 6:16 PM

    @alphanautica: Great gams, them girls!

    26
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    Mute Daisy Chai NSaw
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    Dec 23rd 2016, 5:22 PM

    They could do a routine from Hamilton. Or dress as cats and when President Elect Tiny Hands goes for a handshake, there’s a ready made “Pussy Grabbing” headline available for publication. I’m sure the Rockettes have had to deal with many letches in their time, but being forced to do it on an official level is creepy.

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    Mute Tweed Cap
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    Dec 23rd 2016, 5:31 PM

    Trump will be thinking quietly to himself soooo many pussies and I only have two hands

    45
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    Mute Daisy Chai NSaw
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    Dec 23rd 2016, 5:36 PM

    @Tweed Cap: Somehow I can see Alec Baldwin dancing with a Rockettes type lineup on SNL in the coming weeks!

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    Mute Eamon Mac Gowan
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    Dec 23rd 2016, 6:01 PM

    @Daisy Chai NSaw: Have you never heard of what Bill Clinton or JFK got up to in The White House?

    26
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    Mute Daisy Chai NSaw
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    Dec 23rd 2016, 6:20 PM

    @Eamon Mac Gowan: Yes. Does whataboutery make Trump less of a pussy grabber?

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    Mute Warthog
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    Dec 23rd 2016, 7:09 PM

    @Daisy Chai NSaw:
    Says the QUEEN of whataboutery!!!

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    Mute Daisy Chai NSaw
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    Dec 23rd 2016, 7:39 PM

    @Warthog: Your mammy’s calling you for your tea. Run along.

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    Mute Neal, not Neil.
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    Dec 23rd 2016, 5:53 PM

    That’s millenials for you. They think their rights are being trampled on if their employer tells them to do something.

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    Mute The Girl
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    Dec 23rd 2016, 5:29 PM

    It’s a job, get over it. I don’t like Enda much but hey, he was going to be at my child’s school for something, and on that day I still sent him to school.

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    Mute Joey Westland
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    Dec 23rd 2016, 7:04 PM

    @The Girl: Umm, terrible comparison that makes no sense whatsoever.

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    Mute Eamon Mac Gowan
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    Dec 23rd 2016, 5:59 PM

    If they don’t want to do it, sack em.
    There’s plenty of hot sexy dancers all over America who would love to get that gig.

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    Mute No To Forced Births!
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    Dec 23rd 2016, 6:55 PM

    @Eamon Mac Gowan: Here they are ..

    https://www.youtube.com/watch?v=CzgOCR7y0pI

    LOL

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    Mute Joey Westland
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    Dec 23rd 2016, 7:05 PM

    @Eamon Mac Gowan: as if you’d know, LOL!

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    Mute Rosa Parks
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    Dec 23rd 2016, 6:02 PM

    Shows the increasingly unpatriotic tendenies of the Left not just in the US but in the West generally.

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    Mute Donal O'Brien
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    Dec 23rd 2016, 6:20 PM

    Incorrect use of the patriotic, Rosa Parks (if that is your real name).

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    Mute Joey Westland
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    Dec 23rd 2016, 7:05 PM

    @Rosa Parks: Patriotism is a disease of the mind.

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    Mute Timmay Timeo
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    Dec 23rd 2016, 7:00 PM

    They should honour the president erect

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    Mute John Fergus
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    Dec 23rd 2016, 7:49 PM

    Another pure bs lazy journalism propaganda piece. Never let the truth get in the way of a good story.

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    Mute Alex Falcone
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    Dec 23rd 2016, 9:22 PM

    @John Fergus:
    Par for the course at this stage.

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    Mute Alex Falcone
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    Dec 23rd 2016, 9:22 PM

    Actually this has nothing to do with Donald Trump.
    The dancers are in dispute with the owners of the outfit.

    4
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