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Personal data of MyHome.ie customers 'inadvertently' leaked online

The Data Protection Commissioner has been notified.

PERSONAL INFORMATION OF customers of property website MyHome.ie was “inadvertently” leaked online, the company has confirmed.

A large number of customer files which were uploaded onto the MyHome.ie “customer relationship management (CRM) system” from 2014 were also, “unbeknownst” to the company, “automatically stored in a temporary folder on the MyHome.ie server”.

This folder was “inadvertently unsecured”, a spokesperson has confirmed. They added that the company has taken steps to rectify the issue by “removing and securing the relevant folder”.

The company has also notified the Data Protection Commissioner (DPC) and people who have used the CRM system since 2014.

The Journal has learned that the breach was discovered by tech company Vadix. During a recent review of publicly available cloud storage, Vadix discovered a large amount of files they believed belonged to MyHome.ie customers.

A spokesperson for Vadix said that over 700,000 documents dating from 2014 to 2017 were stored in the folder, including some passports, drivers’ licenses and compliance-related forms.

Vadix contacted MyHome.ie on 15 and 19 April about the Azure storage issue but did not receive a response, the spokesperson said.

When contacted by The Journal yesterday, MyHome.ie said it had rectified the issue earlier that day and contacted Vadix.

In a statement, a spokesperson for the company said: “There is no evidence to suggest that the data stored on this folder was accessed at any stage before this matter was brought to our attention. However, we do understand that an as yet unspecified number of these files included personal data.”

The spokesperson could not confirm the number of files in the folder, but confirmed that it was created in 2014.

The Journal has contacted the DPC for comment.

Note: Journal Media Ltd has shareholders in common with Daft.ie publisher Distilled Media Group.

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    Mute Marcus Massey
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    Mar 13th 2022, 9:10 AM

    I’m currently in Shanghai. Schools are closed and online learning begins tomorrow. Hearing rumours that sitting in in restaurants is being suspended. There’s a minimal upsurge in apartment buildings being closed and residents being quarantined. All issues are protective. All in all, it’s grand.

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    Mute Hear me now
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    Mar 13th 2022, 8:44 AM

    Well let’s just hope this isn’t a strong variant & if it dies steady that we have learned and will protect the old and the vulnerable. If you feel any symptoms take a test and if you have covid you isolate.
    With so many vaccinated it will bearly even affect people that much hopefully.
    So yea hopefully we’ve learned over the last 2 years, no need for restrictions, lockdowns, masks!!!!
    Think peoples appetite for all that again won’t be great!

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    Mute Twitruser2022
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    Mar 13th 2022, 8:22 AM

    Fecking covid and rus-putin+ GREAT DECADE SO FAR!

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    Mute Joe_X
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    Mar 13th 2022, 1:04 PM

    I’m hoping our own current surge, is just the side effect of the lastest lifting of restrictions, and not the new varient that I’ve been reading abiut the last couple of days. (Funny how the Journal has not reported on it when Cork Beo was reporting on what Luke O’Neill said about it yesterday) Regardless, If people can maybe keep their wits about them, keeping in mind the likes of hand hygeine and watch what direction they are coughing in when the could not be arsed covering they’re mouths, or maybe voluntarily put on the mask, we can nip this surge in the bud. None of us want to go back where we were the last couple years.

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    Mute Ger O'Reilly
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    Mar 13th 2022, 3:54 PM

    The bats have come home to roost.

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