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Baby shoes tied to a tree during a Mother and Baby Home protest event at Aras an Uachtarain Sasko Lazarov/Rollingnews.ie

Tusla apologises for 'hurt' felt by adoptees seeking access to personal information

An adoptee rights group said that Tusla’s apology is a “long overdue acknowledgement” of adoptees’ pain.

LAST UPDATE | 15 Jun 2021

TUSLA HAS APOLOGISED to adopted people who were hurt by the agency while looking for information about their identity.

Head of the child and family agency Bernard Gloster appeared before the Oireachtas Committee on Children this afternoon, which is hearing submissions on a proposed bill that would expand adoptees’ rights to personal information.

“Notwithstanding the findings of the Mother and Baby Homes Commission on this particular aspect, namely that any state agency would have been in the same position, I recognise that many people were left with hurt and a sense of being let down by the state in their search for answers to the most basic questions,” Gloster said.

“To whatever extent any person attributes to their dealings with Tusla, I offer a sincere apology,” he said.

“Whether limited by law or any other circumstance it would never be our wish that any person would be left with such disappointment in their dealings with the agency.”

An adoptee rights group said that Tusla is “unfit for purpose” ahead the apology from the agency over the experience of adopted people looking for information.

Aitheantas, a group campaigning for adoptee identity rights, said that it wants to see the establishment of a new agency.

“While an apology from Tusla is welcomed as a long overdue acknowledgement of the ‘hurt’ caused to adoptees, in their role as trustees of this personal information, it signals no significant material change in their social work model,” Aitheantas founder Maree Ryan-O’Brien said.

“A model which has failed in their dealings with adoptees, and a model which adoptees no longer trust and cannot be expected to re-engage with,” Ryan-O’Brien said.

Calls for an expansion of the rights afforded to adopted people in Ireland have been reiterated recently in the wake of the Commission of Inquiry into Mother and Baby Homes’s report late last year.

“Mr. Gloster reiterates the findings of the report of the Commission of Inquiry into Mother and Baby Homes in blaming the law for the behaviour of Tusla,” Ryan O’Brien said.

“However, as we have stated, many times, it was not the restrictions in the law that caused most offence to adoptees, it was the behaviour of many social workers and other Tusla staff which has caused most hurt,” she said.

“In light of this apology, we reiterate our call for a new agency and a new social work model to handle all matters relating to information and tracing, and all matters concerning historical domestic adoption.”

New legislation proposed last month would dramatically change adoptees’ ability to access their birth certificates and early life information.

The Birth Information and Tracing bill, if passed, would allow an adopted person to obtain their birth certificate or related information, even if a birth parent says they do not want the child to have access.

It would also create easier access to medical information and the release of a relevant birth relative’s medical history to a doctor.

The bill is currently undergoing pre-legislative scrutiny.

Among those speaking before the Oireachtas committee this afternoon was Professor Conor O’Mahony, a professor in University College Cork’s School of Law.

“The enactment of legislation giving adopted persons the right to access their birth certificates and other crucial documentation to allow them to exercise their right to identity is long overdue,” Professor O’Mahony told the committee.

He pointed to “some issues on the edges of the bill”, including that adoption records would be held at various agencies and locations and that the right to seek information only applies from age 16.

In Tusla’s submission, Gloster said that “given the legislative framework within which Tusla has had to function to date, we are pleased that the minister has brought clarity in the form of this proposed new legislation”.

“The scheme is welcome in many aspects, but specifically for dealing with the core issue of access to birth identity and significant personal information,” he said.

“It would be useful consideration in the view of Tusla to extend the provision of counselling to all people searching for their identity, or early life information, and who may identify such a need for themselves.”

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    Install the app to use these features.
    Mute D4 Observer
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    Oct 28th 2020, 8:12 AM

    You’ve left out what I think would be the most common answer “it’s still active on my phone for contact tracing purposes but I don’t “check in” any day on it”. The “check in” feature isn’t the main feature it’s the Bluetooth being switched on so that if someone was close to you and was a positive case it will alert you. The check in feature is just an annoying add on.

    393
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    Mute Bry Hickenbottom
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    Oct 28th 2020, 8:14 AM

    @D4 Observer: that’s the “I have the app on my phone but I never check in”

    450
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    Mute Brynþór Patrekursson
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    Oct 28th 2020, 1:09 PM

    @Bry Hickenbottom: the point he’s making is the poll is useless. For contact tracing to work out needs to be installed. The options should be installed, uninstalled or never used it.

    Like the apps, the poll should be clear, not a confused mess.

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    Mute Ann Reddin
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    Oct 28th 2020, 2:05 PM

    @D4 Observer: No option for – I downloaded it but it wouldn’t install on my iPhone 7, either.

    1
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    Mute David Lacey
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    Oct 28th 2020, 3:49 PM

    @Bry Hickenbottom: Wasn’t there earlier

    1
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    Mute D4 Observer
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    Oct 28th 2020, 9:57 PM

    @Bry Hickenbottom: that was added after my comment

    1
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    Mute John Moloy
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    Oct 28th 2020, 8:13 AM

    Just to be clear. You don’t need to check in to be ‘using’ the app.
    As long as it’s installed and you have Bluetooth on you are using the app.

    232
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    Mute ianglen
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    Oct 28th 2020, 10:02 AM

    @John Moloy: Always prompted to turn on Location on mine as well as Bluetooth..

    17
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    Mute Brynþór Patrekursson
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    Oct 28th 2020, 1:12 PM

    @ianglen: that’s just the way low energy Bluetooth works, it calls it location but the app doesn’t use your location at all.

    10
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    Mute Sharon Brennan
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    Oct 28th 2020, 8:24 AM

    I used to and checked in everyday til I was notified I’d been in close contact with a positive case on a day I knew I never left my house. 2 weeks of self isolating and 2 uncomfortable tests later, shock horror I didnt have Covid!! Lost faith in tracker after that.

    210
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    Mute The Descolada
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    Oct 28th 2020, 9:16 AM

    @Sharon Brennan: when you got the notification, did it tell you on which day you were supposedly in contact with the infected person – and that was a day you hadn’t left the house? Or, did you get the notification itself on a day you hadn’t left the house? Genuine question

    89
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    Mute Bluechip78
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    Oct 28th 2020, 9:54 AM

    @The Descolada: It doesn’t tell you what day you were a close contact.

    You get the alert the day the person enters the code they got from the HSE which could be several days after you were in contact depending on when they got tested.

    The alert stays on your phone for 14 days too

    62
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    Mute Eileen Doherty
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    Oct 28th 2020, 12:58 PM

    @Sharon Brennan: watching joint committee today on contact tracing, TD David cullinane asked Dr Kevin Kellether why the HSE Was directing teachers and SNA to disable the covid app when they go into school ? Dr kellether couldn’t answer. Shocking that this is happening.

    25
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    Mute The Descolada
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    Oct 28th 2020, 2:17 PM

    @Bluechip78: thanks, that’s what I was wondering.

    2
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    Mute Sharon Brennan
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    Oct 28th 2020, 9:58 PM

    @The Descolada: This was back in late August. I had been checking in on the app everyday. I checked in on a Saturday and within minutes got a call to say I’d been in close contact the previous Tuesday. It was the Tuesday that I knew I hadn’t left home. I still have no idea who I was in close contact with

    2
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    Mute Maurice O Neill
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    Oct 28th 2020, 8:20 AM

    Did not download it. Better things to be doing.

    154
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    Mute Fr.Todd Unctious
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    Oct 28th 2020, 8:29 AM

    @Maurice O Neill: like commenting on journal posts about said app. Ok.

    509
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    Mute The Logic
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    Oct 28th 2020, 8:49 AM

    @Maurice O Neill: what better things did you do in that 1 minute you could have spent downloading it?

    140
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    Mute Gary Kearney
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    Oct 28th 2020, 9:01 AM

    @Maurice O Neill: It takes a few seconds and you do nave to do anything.

    56
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    Mute Teresa O'Halloran
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    Oct 28th 2020, 5:08 PM

    @Maurice O Neill: what is better than being responsible?

    6
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    Mute Adam J
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    Oct 28th 2020, 8:40 AM

    After it overheated my phone and drained the battery in 3 hours, I deleted it and never went back, inept coders at work, wouldn’t trust anything the app says, ill just stick to social distancing in public

    171
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    Mute The Logic
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    Oct 28th 2020, 8:48 AM

    @Adam J: they fixed the battery issue with an update months ago

    192
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    Mute Gary Kearney
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    Oct 28th 2020, 9:02 AM

    @Adam J: I deleted and reinstalled it after there was issues and I have had no problems with it.

    104
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    Mute Teresa O'Halloran
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    Oct 28th 2020, 5:09 PM

    @Adam J: fickle aren’t you.

    2
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    Mute J
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    Oct 28th 2020, 8:38 AM

    The author doesn’t seem to realise that whether you check in or not is irrelevant. So many people are confused about this.

    78
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    Mute Carryyourowncanou
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    Oct 28th 2020, 9:12 AM

    I don’t like leaving my Bluetooth on

    40
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    Mute Bernard Sweeney
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    Oct 28th 2020, 10:57 AM

    @Carryyourowncanou: why?

    8
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    Mute Carryyourowncanou
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    Oct 28th 2020, 11:40 AM

    @Bernard Sweeney: because it automatically connects to speakers and other devices

    21
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    Mute Mirabelle Stonegate
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    Oct 28th 2020, 12:27 PM

    @Carryyourowncanou: it shouldnt be automatically connecting to other devices.if it is,that’s a issue in your settings.

    It will automatically pick up other bluetooth enabled devices nearby, but shouldnt connect unless you direct it to. Like,my phone automatically connects to my watch and headphones, because I’ve paired them. However, whilst it can see the tv at home, it doesn’t connect to that as I havent paired them.

    16
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    Mute Gra DeRohan
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    Oct 28th 2020, 1:12 PM

    I did have it but no longer switch it on as the only place I go is work and apparently I can’t catch it there as I am a teacher .Even if I had got notification of being a close contact the Perspex screen acts as an impenetrable shield negating the need for me to self isolate .Rumour has it “the Department” would rather we didn’t bring the app into classrooms as it only exacerbates an already over heated situation in contact tracing and could lead to the closure of a school .Is there an emoji for sarcasm ?

    31
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    Mute Vladimir Macro
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    Oct 28th 2020, 8:27 AM

    Disgraceful. People should be fined and restricted to their homes for not using it.

    42
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    Mute Paula Jones
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    Oct 28th 2020, 9:06 AM

    @Gary Kearney: why Serbia?!

    25
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    Mute 011Y
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    Oct 28th 2020, 9:11 AM

    @Paula Jones: Belgrade has a very decent blues scene. I highly recommend it between April and end of October.

    33
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    Mute Fozz
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    Oct 28th 2020, 9:14 AM

    @Paula Jones: think he means Siberia but details not important these days.

    51
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    Mute Damo
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    Oct 28th 2020, 9:55 AM

    @Vladimir Macro: Vladimir is a class name

    8
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    Mute Vladimir Macro
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    Oct 28th 2020, 10:07 AM

    @Damo: thanks mate. Solid I know

    6
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    Mute Mirabelle Stonegate
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    Oct 28th 2020, 12:23 PM

    @Vladimir Macro: why? My mum only uses it about half the time she goes out..those are the times she goes out on her own. Rest of the time, I’m with her a d have it on,like today whilst shopping for groceries. The only time we weren’t together, she was in the car a d I was running a couple of errands. The way I see it is that if I get a notification it will apply to her as well, as we live together,and I’m usually with her when out a d about anyways.no point both of us having it on.

    3
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    Mute Dick Barrett
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    Oct 28th 2020, 12:31 PM

    There is no answer here for “I do not have a smartphone so I can’t download it.” Why does our government assume we all have smartphones? They also assumed this in their restaurant meal subsidy facility. I wish they would stop doing this.

    26
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    Mute The only INFP in Ireland
    Favourite The only INFP in Ireland
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    Oct 28th 2020, 8:50 AM

    When I downloaded it, I was getting constant push notifications saying the app would not work if I didn’t turn on my location. I already had Bluetooth on but apparently it wasn’t enough..

    22
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    Mute Gary Kearney
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    Oct 28th 2020, 9:04 AM

    @The only INFP in Ireland: A glitch just reset the bluetooth and its fine

    24
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    Mute MickN
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    Oct 28th 2020, 10:24 AM

    Battery says no…

    18
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    Mute Enjoy The Show
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    Oct 28th 2020, 8:38 AM

    Hell no

    34
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    Mute Stan Papusa
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    Oct 28th 2020, 11:46 AM

    After the recent tracing fiasco I stopped using it.
    They had nearly 3 months of raging pandemic plus 3 months of relative stability (Jun-Aug) to get 2 things right, tracing and testing. How well did they do on either front?

    Even after that, even after being the first European nation to go into a second lockdown less than six months after the first, the majority of people still do not question how we are being led and why we should keep paying attention the them.

    18
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    Mute Enjoy The Show
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    Oct 28th 2020, 8:38 AM

    Hell no

    27
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    Mute Aaron92utd
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    Oct 28th 2020, 11:10 AM

    I downloaded it it melted my battery even with bluetooth off so uninstalled it. Forgot all about it after that

    15
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    Mute Teresa O'Halloran
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    Oct 28th 2020, 5:11 PM

    @Aaron92utd: careless or care less?

    2
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    Mute Handsome McWonderful
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    Oct 28th 2020, 11:31 AM

    Doesn’t work on older phones, e.g. iPhone 6 or earlier. A lot of people I know give their older phones to parents/grandparents or kids etc. when they upgrade so a trick has definitely been missed here.

    10
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    Mute Matthew Whelan
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    Oct 28th 2020, 2:05 PM

    And be apart of the scam,no thank you!

    12
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    Mute Fionnuala O'Brien
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    Oct 28th 2020, 4:34 PM

    I deleted it from my phone today as teachers who are getting alerted that they are a close contact are then informed by the HSE that it doesn’t count if you are a teacher and just ignore it. So what is the point of the app again ?

    7
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    Mute Liam Thomas Flaherty
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    Oct 28th 2020, 12:50 PM

    Contact tracing does not work on iPhone 6plus or below so no point in using app unless you want to check stats.

    6
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    Mute A d d y o u r n a m e
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    Oct 28th 2020, 1:31 PM

    I tried but I had a lot of issues with it, it drained my battery extremely quickly and kept sending me push notifications about needing to activate my location services, even though they were active and shouldn’t even be required by the app.

    5
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    Mute The Allergy Fairy
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    Oct 28th 2020, 11:16 AM

    It would be great if it reminded you to check your symptoms daily- I forget many days!

    4
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    Mute Mick Staines
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    Oct 28th 2020, 3:11 PM

    Forgot to ask, doesn’t work on new Huawei phones :-(

    2
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    Mute Niall Mckenna
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    Oct 28th 2020, 10:52 AM

    Another app that’s worth a whirl, contribute to crowd computing calculations in aid COVID & cancer research, all whilst you sleep and charge your phone

    https://www.vodafone.com/about/vodafone-foundation/focus-areas/dreamlab-app

    2
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    Mute Mark Behan
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    Oct 28th 2020, 7:21 PM

    How can it work with the pitifully amount of uptake to it more and more deleting it every day, was not updating for a month.

    2
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    Mute Stiofán Ó Cearnaigh
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    Oct 29th 2020, 12:05 AM

    I use it but when I got covid it didn’t alert anyone around me that were using it…….

    1
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