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NUI Galway on-campus internet access disabled after attempted cyber attack

The university said there is currently “no evidence of any data being compromised”.

ACCESS BETWEEN THE internet and NUI Galway’s campus network has been disabled after an attempted cyber attack on its IT systems.

The university said there is no evidence at this stage that any data was compromised, but that the incident is being monitored and investigated.

The measure impacts access to the internet for both students and staff studying and working on campus.

In a statement, a spokesperson confirmed: “NUI Galway has been subject to an attempted cyber attack on the university’s IT systems.”

“Our IT, cyber security and data protection specialists are monitoring and investigating the incident closely. At this point there is no evidence of any data being compromised,” the spokesperson said.

“As a precautionary measure, the university has disabled access between the campus network and the wider internet, impacting all users, including students and staff.

“We are working to restore normal access as soon as is possible. We apologise for the inconvenience caused.”

The university has cancelled several events that were scheduled to take place due to the disruption, including a support session on using campus accounts, Blackboard (a platform used for sharing course material), and student emails, and an online talk about part-time jobs.

In an email from the university, students were told that the incident had led to “significant disruption to connectivity between the campus network and the wider internet”.

“Access to university cloud-based platforms including email, MS Teams and Zoom remains possible from off-campus locations,” the email said.

“If you are on campus, you can access these services from a mobile phone if you turn off its WiFi connection. Access to some services including Blackboard is not currently available from any location.”

Last year, NUI Galway was one of more than 20 institutions globally affected by hackers targeting Blackbaud, a cloud provider used by some third-level institutions to store information.

The university said that names, phone numbers and emails of alumni in its database may have been obtained in the hack.

Blackbaud paid a ransom to the attacker, which said that the copy of the data it removed from NUI Galway’s system had been destroyed.

In April, IT services were disrupted at Technological University Dublin and the National College of Ireland when they were hit by ransomware attacks. 

TU Dublin’s Tallaght campus experienced a “significant” ransomware attack, sparking a garda investigation, but said there was no indication that data had been downloaded or copied.

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    Install the app to use these features.
    Mute Teresa O'Halloran
    Favourite Teresa O'Halloran
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    Oct 12th 2020, 8:41 AM

    I think this is a backward step. It will definitely add to the stress I already feel as a carer trying to protect a vulnerable family member. This means pensioners and carers will have to visit post offices and banks weekly instead of fortnightly which will increase their risk of contracting the virus, it doesn’t make sense, with the virus so prevalent in our communities. We are still supposed to be social distancing or does Heather Humphreys live on another planet.

    238
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    Mute Nick Caffrey
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    Oct 12th 2020, 9:10 AM

    @Teresa O’Halloran: Why not do it digitally?

    47
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    Mute Vic's Burd
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    Oct 12th 2020, 9:12 AM

    @Teresa O’Halloran: you clearly haven’t read the article properly. It states pensions, widows and carers remain fortnightly.

    78
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    Mute Tommy Roche
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    Oct 12th 2020, 9:33 AM

    @Teresa O’Halloran: It will not mean pensionsers and carers will have to visit the post offices and banks weekly. They can go weekly, fortnightly or even monthly if they like. Payments can be collected for up to 90 days.

    46
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    Mute Alan James
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    Oct 12th 2020, 9:38 AM

    @Vic’s Burd: Maybe you should read it again

    53
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    Mute Nial Mor
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    Oct 12th 2020, 9:54 AM

    @Vic’s Burd: Well VB it’s yourself who clearly hasn’t read the article properly. It clearly states pensions,widows and carers goes weekly from November 2nd.

    41
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    Mute Martin Ryan
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    Oct 12th 2020, 10:06 AM

    @Vic’s Burd: However, the State pension contributory, non-contributory, widows pensions, carer’s allowance and carer’s benefit remained fortnightly.

    Recipients of these payments will receive their last double week payment on the week beginning Monday 19 October.

    From 2 November, recipients of all of the above payments will be paid weekly again.

    24
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    Mute Ima Bored
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    Oct 12th 2020, 10:27 AM

    @Vic’s Burd: However, the State pension contributory, non-contributory, widows pensions, carer’s allowance and carer’s benefit remained fortnightly.

    Recipients of these payments will receive their last double week payment on the week beginning Monday 19 October.

    9
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    Mute Vic's Burd
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    Oct 12th 2020, 10:52 AM

    @Nial Mor: ah I stand corrected! The way this article is written, it seems to refer to other payments and exclude these.

    14
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    Mute Jeannie Laing
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    Oct 12th 2020, 12:34 PM

    @Vic’s Burd: read the article properly. Clearly states, Pensions, carers, etc will resume weekly
    On the 19th of October.

    8
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    Mute Jeannie Laing
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    Oct 12th 2020, 12:38 PM

    @Jeannie Laing: correction, last double payment
    On 19th of October..

    5
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    Mute Margaret Doyle
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    Oct 12th 2020, 2:16 PM

    @Nick Caffrey: A carer cannot do it digitally because they’re collecting someone else’s money. I’m a carer for my Daughter and I have to attend the post office in person as my Daughter’s agent. Monies in her name cannot go into my account as that’s illegal. She cannot have her own account because she’s severely mentally and physically challenged. ( No speech, No brain processing to write etc).

    15
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    Mute Anne Feerick
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    Oct 12th 2020, 3:53 PM

    @Vic’s Burd: you’re one hasn’t read it properly, widows carers and disability were left at every two weeks when others changed a few wks ago but every payment is to go back to weekly from next month. Read it again

    3
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    Mute Patrick Coffey
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    Oct 12th 2020, 4:56 PM

    @Vic’s Burd: does it ?

    1
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    Mute longstrides
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    Oct 12th 2020, 8:02 AM

    That’ll be hygienic, with their electronic pen signature, congregated settings, social understanding.

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    Mute Angela Brady
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    Oct 12th 2020, 8:06 AM

    @longstrides: Electronoc pens have not been used in Post Offices since the start of the pandemic

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    Mute PeterC
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    Oct 12th 2020, 8:12 AM

    @longstrides: “their social understanding” – would you like go elaborate on that?

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    Mute Mirabelle Stonegate
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    Oct 12th 2020, 8:18 AM

    @longstrides: I collect my payment weekly. I hand over my card. They wear gloves. I get the card back, the money and the receipt. That’s it. No signing for anything.

    45
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    Mute A d d y o u r n a m e
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    Oct 12th 2020, 8:27 AM

    @Mirabelle Stonegate: gloves are pointless unless they’re changing gloves between each customer

    62
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    Mute Ger
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    Oct 12th 2020, 8:32 AM

    @Angela Brady: not true. I had to pay a bill in the gpo last week and I noticd all the people receiving payments were having to use the pen and screen. I was shocked.

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    Mute LFCMAD_94
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    Oct 12th 2020, 9:09 AM

    @A d d y o u r n a m e: gloves are more for the employee, should wash or sanitise your hands when you leave anywhere if you’re serious about this virus

    35
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    Mute The only INFP in Ireland
    Favourite The only INFP in Ireland
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    Oct 12th 2020, 10:28 AM

    @Angela Brady: They’ve been using the pen and screen in my local PO again for a good while now – it’s way too soon especially with cases rising again

    23
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    Mute Dave Barrett
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    Oct 12th 2020, 9:04 AM

    It’s a good thing. People were spending the double week and had nothing for the second week. Then turning to charities for help.

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    Mute Ailín
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    Oct 12th 2020, 12:43 PM

    @Dave Barrett: Wouldn’t that be their own fault for not better managing their own finances then?

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    Mute Dave Barrett
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    Oct 12th 2020, 1:36 PM

    @Ailín: it would. But as you know budgeting can go out the window when it seems like you get a wind fall.

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    Mute Angela Brady
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    Oct 12th 2020, 8:09 AM

    Electronic pens have not been used in Post Offices since the start of the Pandemic last March

    49
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    Mute Tom Harpur Photography
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    Oct 12th 2020, 8:20 AM

    @Angela Brady: they are indeed still been used I saw folk using them last week when I was posting a parcel

    86
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    Mute Teresa O'Halloran
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    Oct 12th 2020, 8:30 AM

    @Tom Harpur Photography: they are not used in my post office since March.

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    Mute Fabio Dillon
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    Oct 12th 2020, 8:55 AM

    @Teresa O’Halloran: mine neither

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    Mute Ailín
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    Oct 12th 2020, 12:44 PM

    @Angela Brady: Depends on the An Post branch, it seems. In my local they’re still used.

    8
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    Mute Derek Anderson
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    Oct 12th 2020, 9:09 AM

    Usual st#pidity from government. Level 3 likely to go up another level or 2 and now pushing the most vulnerable to cluster for their payments.

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    Mute Tommy Roche
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    Oct 12th 2020, 6:31 PM

    @Derek Anderson: If by most vunerable you mean pensioners, you are wrong. Pensioners can collect their payment any day within a period of 12 weeks after the payment has been authorised.

    3
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    Mute Joe Kelly
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    Oct 12th 2020, 9:52 AM

    Why does she have to refer to citizens as customers?

    40
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    Mute Carol Oates
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    Oct 12th 2020, 9:55 AM

    It really is The Hunger Games, Ireland edition. We are currently facing a massive rise is cases and these clowns want the vunrable who still collect their money in person heading to the post office more often. This will probably mean more people switching to bank payments. Good for the banks and all those extra charges they will collect, bad for post offices, some of which will end up closing from loss of long term footfall business.

    42
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    Mute Lily Martin
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    Oct 12th 2020, 1:56 PM

    @Carol Oates: it can be collected weekly but also you can wait and still collect it fortnightly. I

    10
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    Mute Anthony Doody
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    Oct 12th 2020, 6:51 PM

    @Carol Oates: They don’t have to change they can still collect there money ever 2 weeks they can even leave it there for 90 days if they want to

    4
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    Mute Geoff Bateman
    Favourite Geoff Bateman
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    Oct 12th 2020, 9:29 AM

    I have never signed for my Pension since this Pandemic started… I am only asked to read my pps no from. the back of the card…

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    Mute Paul Power
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    Oct 12th 2020, 9:20 AM

    If we go to level 5 will it go back.?

    14
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    Mute Paul Power
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    Oct 12th 2020, 9:10 AM

    Will that get rid of the virus.

    15
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    Mute Stewart O Neill
    Favourite Stewart O Neill
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    Oct 12th 2020, 10:28 AM

    Ok bit could you make it a week from there last payment and not decide to change the payment day and leave those in need v short

    7
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    Mute Richard
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    Oct 12th 2020, 11:33 AM

    Why would anybody be short? They are getting a double week on the 19th and then weekly from the 2nd.

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    Mute Alan
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    Oct 12th 2020, 1:22 PM

    @Richard: they shouldn’t be short. They are getting the same amount of money only over a longer period but they spend it then rely on the state to help them out. No personal responsibility whatsoever

    7
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