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Covid-19 PCR booking glitch resolved as system returns to working order

The online PCR booking portal was affected by the incident.

A COMPUTER GLITCH is being blamed for problems with the HSE’s PCR Covid-19 booking portal this morning, the HSE has said. 

The issue arose in the online system to obtain a PCR test appointment – it meant that severe difficulties were experienced by people.

The HSE tweeted earlier that the incident had been resolved and apologised to users. 

“A technical issue meant that there was difficulty in trying to book a PCR test this morning.

“The issue is now resolved & the online system is operating normally. If you didn’t receive a verification code, please rebook your appointment. We apologise for any inconvenience caused.”

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3 Comments
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    Install the app to use these features.
    Mute barry williams
    Favourite barry williams
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    Feb 25th 2025, 5:39 PM

    Wait for 6 months for a test then some instructor fails you the day of the test because he’s in bad form or had an argument with the missus that morning. Then wait another 6 months to repeat

    127
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    Mute William Ryan
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    Feb 25th 2025, 6:09 PM

    @barry williams: instructors don’t test you.

    12
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    Mute barry williams
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    Feb 25th 2025, 7:12 PM

    @William Ryan: testers/instructors whatever they call themselves. I’m sure you know what I mean

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    Mute Gerard Smith
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    Feb 26th 2025, 12:07 AM

    @barry williams: that’s simply untrue. You fail because you didn’t drive well enough to pass. The least we can do before allowing people.to drive is test them properly. Testers have clear criteria and scoring mechanism and share the scores. Its a fair test of ability. The waiting times are a disgrace though. Government paying lip service to road safety when they do nothing about ensuring more people are tested to prove they can drive safely and qualified.

    1
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    Mute Lone Hurler
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    Feb 25th 2025, 5:24 PM

    With recent massive price rises for tests and drivers licences, it all seems to have gotten worse. One thing I notice in Ireland is the more you pay for public services, the worse the service is.
    Massive pay cuts to managers in the RSA and Dept of Transport until all waiting lists are cut to the minimum. Same for HSE. Hit incompetency in the pocket, the only way to sort out the shambles of it all.

    112
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    Mute Bomber
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    Feb 25th 2025, 5:30 PM

    @Lone Hurler: DOGE

    22
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    Mute Eddienowy Byrne
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    Feb 25th 2025, 5:18 PM

    Ah sure the Labour party will sort it out

    71
    Alan
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    Mute Alan
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    Feb 25th 2025, 5:31 PM

    @Eddienowy Byrne: yes. A brilliant counter intuitive move: increase the waiting lists with further tests. And then the waiting lists will shrink immediately. Why not put more people in hospital while we are at it.

    60
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    Mute NiallM
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    Feb 25th 2025, 5:56 PM

    @Alan:
    Pity no one actually read what the Labour Party proposed:
    1. Sort out the waiting lists for the PRACTICAL driver test; and then
    2. Look at having people resit a THEORY test at renewal.
    There are no waiting lists for the theory test

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    Mute Ford McManus
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    Feb 25th 2025, 7:13 PM

    @NiallM: this is The Journal comments section, there is no reading, just venting

    5
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    Mute NotGreta
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    Feb 25th 2025, 9:38 PM

    @NiallM: what are their proposals to sort out waiting lists?

    1
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    Mute Tony Murphy
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    Feb 25th 2025, 6:01 PM

    Does anything in this country work properly?

    53
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    Mute Temp Stuff
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    Feb 25th 2025, 8:59 PM

    @Tony Murphy: your phone?

    3
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    Mute he didnt take the 120k because he already got it split over 3 years
    Favourite he didnt take the 120k because he already got it split over 3 years
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    Feb 25th 2025, 8:37 PM

    If they didnt have so many “quota fails” on a daily basis then the waiting list wouldnt be as long, i wonder how many of them 13,500 are waiting to repeat their test, failed me during covid when insurance companies werent sending out discs and i didnt have colour ink in my printer so no green strip on the disc, no test…its like the nct they quota fail to make more money

    12
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    Mute William Ryan
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    Feb 26th 2025, 10:56 AM

    @he didnt take the 120k because he already got it split over 3 years: I find it hard to believe that your insurance company did not post you originals.

    1
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    Mute Phillip Smyth
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    Feb 25th 2025, 5:52 PM

    They are giving out licenses Like confetti at a wedding.

    8
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    Mute William Ryan
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    Feb 25th 2025, 6:11 PM

    @Phillip Smyth: high failure rates result in increased waiting list thus making your statement nonsensical.

    28
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    Mute Phillip Smyth
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    Feb 25th 2025, 7:41 PM

    @William Ryan: so many applications they cannot keep up, still giving out many applications that pass in huge amounts, and loads of non passing,in huge amounts, thus hence, many like confetti. Capice.

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    Mute William Ryan
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    Feb 25th 2025, 9:29 PM

    @Phillip Smyth: your confetti metaphor does not work.

    5
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    Mute Thesaltyurchin
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    Feb 25th 2025, 5:59 PM

    Good, leave them their, road network is over capacity anyway. Years of neglect in the sector

    8
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    Mute JohnDoe
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    Feb 25th 2025, 6:16 PM

    @Thesaltyurchin: “young people shouldn’t be allowed to drive because it will inconvenience my ability to drive”

    15
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    Mute rosemary flowers
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    Feb 25th 2025, 10:04 PM

    why don’t the ask for their test to be switched to another center? I did that when there was a backlog in my area, I did a practice with my driiving instructor on the new area before the test and flew through it.

    5
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    Mute William Ryan
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    Feb 25th 2025, 9:30 PM

    Drive safely, wear a condom.

    5
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    Mute Dan The Man
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    Feb 25th 2025, 8:42 PM

    Obviously wages in these test centres for the average workers are garbage if so short staffed with big lists and needing temp driving testers

    2
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    Mute William Ryan
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    Feb 25th 2025, 9:31 PM

    @Dan The Man: testers start on around 35k I think.

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    Mute Nick Bowie
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    Feb 26th 2025, 8:53 AM

    What percentage of people pass their test the first time, are many on this list resits?
    If so then the instruction process needs to be looked at?

    1
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