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A GLITCH IN a mass email in Dublin City University has led to students receiving automatic responses with sensitive information about other students attached.
The original email, which included information about registering for the upcoming academic year, was sent to students earlier today.
A student initially contacted the university with a query and received an automatic reply, notifying them that there was a “high volume of queries”.
However, the automatic reply copied a mass email group into the response which led to students gaining access to the person’s original query. This led to thousands of students gaining access to the person’s original query.
Subsequent emails included references to other sensitive queries, as well as sharing sensitive data including student numbers and email signatures.
Any student who replied to the email was automatically copied into the subsequent reply, leading to a number of students’ emails being seen by anyone on the email list.
It is not clear what caused the error, but it is understood the problem has now been contained.
In a statement to The Journal a spokesperson for the university said the university’s IT department are aware of the issue and are currently working to resolve it. The university could not provide any further comment.
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It’s not a “glitch” it’s a data breach
@sean weir:
Article 82 of GDPR ….
A glitch ? No. A breach of potentially sensitive information, caused by human error, more likely. A glitch is defined as “ a sudden malfunction “, sounds like standard email functionality to me, i.e., somebody set the auto response to copy a distribution group either by mistake or without understanding the impact.
This isn’t an IT department problem, it’s some administration person setting up Reply To All for the message.
That’s what happens when you leave teachers in charge
@Trent: Very simple lack of real IT professionals running IT strategy and security in these places.
All the government un indoctrination emails very visible so then. I wonder will any of them surface online.
The state of the orange one trying to look Sinatra in his mug shot
Anytime you see the “a glitch” statement then it means somebody hacked the system. That’s what a glitch mean me in the computer world.
Are there too many glitches these days or are they cyber attacks
Glitch == Human Error #NeverForget
What is ‘sensetive’ information ? How does it become available ?
Do you tell your neighbours everything ?
have your say