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Poll: Do you use a travel agent when booking a holiday?

Have your say.

IT’S THE END of June, meaning many people will be jetting off abroad on their holidays as schools close for summer. 

However with the first day of industrial action by IALPA pilots due to take place tomorrow, your holiday plans might be in disarray if you booked with Aer Lingus.

Speaking on RTÉ’s Morning Ireland today, Chief Executive of Irish Travel Agents Association Clare Dunne called for Aer Lingus and pilot’s union taking strike action to have “common sense” and to centre passengers in their discussions.

The strike comes at one of the busiest times in the year for flights, as tens of thousands of families and children jet off for their summer holidays.

Whether you’ve been impacted by the industrial action or not, we want to know if you use a travel agent when organising your travel abroad.

So today we’re asking: Do you use a travel agent when booking a holiday?


Poll Results:

No (6937)
Yes (2563)
Sometimes (2146)

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    Mute Aido
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    Jun 25th 2024, 10:49 AM

    You would want to be off your box to use travel agents this day and age

    226
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    Mute Pat Hazzard
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    Jun 25th 2024, 10:54 AM

    @Aido: you’d be off your box not to use a bonded travel agent

    235
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    Mute Sea Point
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    Jun 25th 2024, 11:41 AM

    @Aido: not true, it really just depends on what kind of holiday you prefer. If you prefer independent travel and are happy to self cater with an element of risk in terms of what is actually delivered, then booking everything yourself is grand. It’s what I do every January, start the search for the summer vacation, usually takes a few weeks to nail everything down. Flights, a car, and a little house with access to a pool, usually 30 mins drive from the coast resorts & beaches for 2 wks. Having no kids means we can travel in the shoulder period (late June, early/mid Sept) and avoid crowds and costs. If you’re time poor (and have kids) and prefer a secure, serviced holiday by the sea, always best to use agent who knows resorts/hotels/apartments on sale, and will arrange package to suit….

    149
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    Mute Kevin Collins
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    Jun 25th 2024, 11:09 AM

    I prefer to sort out flights and accommodation myself, but if you were looking to do a package such as a honeymoon, safari or family holiday with included transfers and activities then I can see why a travel agent may be useful.

    I’ll occasionally use OTAs (trip.com, Expedia, gotogate, edreams etc) for flights too as these are sometimes slightly cheaper than booking direct with an airline but I suspect that most people do not consider these websites to be “travel agents” in the traditional sense.

    107
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    Mute Lydia Mcloughlin
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    Jun 25th 2024, 11:23 AM

    @Kevin Collins: Agree, for big holidays they are amazing and best value I found. I priced both ways and by far travel agent was best.

    88
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    Mute Paul Somers
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    Jun 25th 2024, 6:40 PM

    @Kevin Collins: I laughed loudly years ago where neighbours were ranting and raving about a travel agency in bray. Multiple people were caught off guard where they could not get home due to volcanic ash / 9.11 , I never knew that it was Linda Jones Travel Agent in Bray, super cousin, super proud. They put your wellbeing on power with the family, always 1st.

    6
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    Mute ZA “Humanitas”
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    Jun 25th 2024, 10:52 AM

    Our next poll should be, “do you use a Credit/Debit card to book a holiday”?

    69
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    Mute Sean Money
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    Jun 25th 2024, 10:58 AM

    @ZA “Humanitas”: we need a poll on the Ireland Hidden Camera show. Need it back on our screens Sunday evenings.

    21
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    Mute Patrick MC Dermott
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    Jun 25th 2024, 1:05 PM

    @ZA “Humanitas”: Saibh seem to be able to pull out extraordinary, thought provoking polls at the drop of a hat. Such talent!

    4
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    Mute David craddock
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    Jun 25th 2024, 1:49 PM

    @Stephen Brennan: absolute staged tripe

    13
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    Mute Sean Money
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    Jun 25th 2024, 3:00 PM

    @Stephen Brennan: brilliant news. Did they announce it?

    3
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    Mute Jack Hayes
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    Jun 25th 2024, 4:01 PM

    @Sean Money: End of the pier TV.

    3
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    Mute Sean Money
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    Jun 25th 2024, 6:56 PM

    @Stephen Brennan: we should all write into RTE demanding its return. Also if the journal run a poll on it we could use that as well. So many people on the here love it

    2
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    Mute Niall Moore
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    Jun 25th 2024, 8:46 PM

    @Stephen Brennan: yourself and money should get a room and watch the series together id say ye would love that

    5
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    Mute Fiona Wyse
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    Jun 25th 2024, 11:42 AM

    For cruise holidays or any package it’s advisable to have a travel agent. Rescheduling flights while on your holidays for your return leg is a stress best outsourced to somebody else.

    62
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    Mute Zmeevo Libe
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    Jun 25th 2024, 3:48 PM

    @Fiona Wyse: agree, cruises are the only holidays for which I use an agent. Over the years we’ve had name changes of the travellers, cancellations, route changes – the agency dealt with all.

    13
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    Mute F Fitzgerald
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    Jun 25th 2024, 4:24 PM

    @Zmeevo Libe: Certainly seems a lot more thoughtful than leaving it all to someone’s wife to sort out!

    9
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    Mute Shelley Keary
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    Jun 25th 2024, 11:39 AM

    Just heard on radio that travel agents had rescheduled their passengers on alternative flights. Difficult to do if you’ve done all your own booking. Travel insurance is cheap enough for a year in Europe….would have come in handy if affected by the strike

    56
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    Mute Patrick MC Dermott
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    Jun 25th 2024, 1:07 PM

    @Shelley Keary: If you’ve done your own booking, the airline will be in contact with you with alternative arrangements

    21
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    Mute The Firestarter
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    Jun 25th 2024, 11:42 AM

    I use TUI regularly and I have always found them excellent. Have never had a bad experience with them.

    52
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    Mute Sean Money
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    Jun 25th 2024, 10:57 AM

    I book directly and take out the middle man. They are unnecessary and serve no purpose.

    60
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    Mute P. V. Aglue
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    Jun 25th 2024, 11:15 AM

    Must be “end of exams party time” on Sutton beach

    38
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    Mute F Fitzgerald
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    Jun 25th 2024, 4:27 PM

    @P. V. Aglue: I hope not. Our end of term party was about celebrating friendships and freedoms. Not saying we were all sober, but we certainly didn’t start fights!

    9
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    Mute Clare Power
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    Jun 25th 2024, 11:04 AM

    Travel agents are outdated…its very simple to book online yourself or get a friend to do it for you…

    31
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    Mute Garreth Byrne
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    Jun 25th 2024, 11:14 AM

    Next poll: Do you think air holidays pollute our world terribly?

    24
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    Mute AnthonyK
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    Jun 25th 2024, 11:12 AM

    We live in an age when you, as the consumer, can do these things on your own. The only thing is to be cautious, and do your research. At the end of the day, if it goes tits up then it is your fault, and yours alone. Own it.

    29
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    Mute brian o'leary
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    Jun 25th 2024, 2:17 PM

    I don’t use travel agents as you’d be surrounded by the types that do.

    17
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    Mute NotGreta
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    Jun 25th 2024, 2:11 PM

    Eamon Ryan says will all be cycling….oh wait..he’s gone..thank god.

    14
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    Mute Áine G
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    Jun 25th 2024, 11:34 AM

    Ah lads.

    11
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    Mute Joe O' Hara
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    Jun 25th 2024, 12:48 PM

    On line travel agents?

    5
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    Mute Richard Barrett
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    Jun 25th 2024, 10:34 PM

    Yes. I have returned to going on the once-despised package holidays. You are better looked after and it is almost always better value for money.

    4
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    Mute Ronan Mc
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    Jun 25th 2024, 4:27 PM

    Yes. I write them a letter with my requirements and await their reply with possible options for me.

    3
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