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Personal injury claim volume and payouts have fallen significantly since 2019

There was a low volume of personal injury claims related to childcare settings despite high premiums.

THE VOLUME OF public liability insurance claims has fallen by 40% over recent years, a new report by the Injuries Resolution Board has found.

Between 2019 and 2023, both the number of claims and the average compensation value have fallen, with the total value of annual awards in 2023 nearly €20 million lower than 2019, falling from €52.7 million to €33.2 million.

Claims in cafés, hotels, and restaurants fell by 52% while claims related to shops decreased 44% and sports and athletic areas saw a 38% reduction.

The report noted that there was a low volume of personal injury claims related to childcare settings. Only 256 personal injury claims were made related to childcare settings over the five-year period, despite nearly 170,000 children being enrolled as of 2020/2021. 

The Injuries Resolution Board’s head of research and policy Dr Lauren Swan has explained the process the claims go through.

Speaking on RTÉ Radio One’s Morning Ireland, Dr Swan said that “if you’re involved in an accident – say if you’re in a cafe or a shop and you have a slip, trip or fall – you have, generally, two years to submit your personal injury claim”.

“If your claim isn’t directly settled with the insurer in the early stages of claims, then it must come through the Injuries Resolution Board. That’s irrespective of whether that claim goes on to be resolved through a mediation service or whether it’s resolved through the court system,” she said.

“What’s really important about today’s findings is that we have a comprehensive view of the full personal injury claim landscape and what the findings today show is a 40% reduction, and we can see that again in 2024 based on our provisional data.”

Responding to the report, the chair of the Alliance for Insurance Reform and CEO of the Convenience Stores and Newsagents Association (CSNA) Vincent Jennings said: “In recent years the only thing increasing faster than public liability premiums has been insurer profits, and today’s report shows that this was happening against a backdrop of significantly reducing public liability claims across whole sectors of our economy.”

He described the current landscape of insurance premiums in Ireland “unconscionable”.

“For years the message from insurers was that premiums track the volume of claims and the cost of settling them. Today’s report from the Injuries Resolution Board belies that narrative and we need the next government to step up and address this fundamental unfairness,” Jennings said.

“Businesses, sports, community and voluntary groups are currently facing crippling costs of doing business and the Injuries Board data highlighting falling claim volumes and award sizes tells us public liability insurance shouldn’t be another one of these costs.”

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24 Comments
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    Mute nicola burke
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    May 7th 2013, 10:36 PM

    There are some amount of these nutters around. I am beginning to think the whole world is a lunatic asylum. What kind of messed up weirdos would do such a thing…

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    Mute AggressiveSecularist
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    May 7th 2013, 11:22 PM

    Silvia Browne, the ‘psychic’ told Amanda Berry’s mother that she was dead. Do ya spose the media will pick up on that?

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    Mute Dáithí Gearóid Ó Murchú
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    May 7th 2013, 11:38 PM

    She may be dead inside.

    36
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    Mute Brian Flanagan
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    May 8th 2013, 1:49 AM

    I’m in the States at the moment and CNN have certainly picked up on the psychics comments. If there’s proof that these psychics are a bunch of charlatans, that’s it right there

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    Mute John Clancy
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    May 8th 2013, 2:45 AM

    Tool

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    Mute Keith
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    May 8th 2013, 9:32 AM

    Jesus if I lived on that street with those 3 dodgy looking bro’s ( like the bro’s in throw momma from the train) I would have been on to them a long time ago, problem in America Is they are everywhere, crazy people.

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    Mute Sean O'Sullivan
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    May 7th 2013, 10:57 PM

    When you need a nosey neighnour they’re never around. The local police look like idiots! The three girls went missing along the same road and were held captive within a mile of their adduction! Incredible how the captors evaded detection!

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    Mute deirdre
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    May 7th 2013, 11:05 PM

    Sean. Too right. This would never happen in Ireland. Too many nosey neighbours looking out the window.

    God help the poor girls tho. It must have been torture for them but at least they had each other. Hope they recover from their awful ordeal. And they live happy ever after…..

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    Mute Debra_Grace
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    May 7th 2013, 11:38 PM

    Never say never! Just hope that it is never!

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    Mute Kat D
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    May 8th 2013, 12:34 AM

    Was thinking the exact same thing…ESP with all the missing women in Ireland!!! This story sends shivers down my spine at thought of such things actually happening…the book The Room springs to mind!!!

    59
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    Mute Peter Power
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    May 8th 2013, 12:37 AM

    How do we know this would never happen in Ireland? We simply don’t know. Scary stuff.

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    Mute Ollie O Sullivan
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    May 7th 2013, 10:36 PM

    Great for the families to be reunited with there daughters, very sad that these women were kidnapped for nearly 10 years and what was done to them over the years , may the kidnapper rot in hell after what he has done to the victims

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    Mute Claudia Byrne
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    May 7th 2013, 11:31 PM

    I can’t imagine how there parents feel getting there daughters back after all these years! it gives hope that Madeleine is still out there waiting to be found

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    Mute Kevin O' Brien
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    May 7th 2013, 11:37 PM

    Well done to that neighbour. He’s a real life true hero. I hope he gets what he deserves!

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    Mute Peter McGlynn
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    May 8th 2013, 1:49 PM

    Free Big Macs for life!

    29
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    Mute Petr Tarasov
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    May 7th 2013, 10:49 PM

    Remarkable story. Dream come true for the families. Dread to think what these poor women must have been through.

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    Mute NYC COFFEE
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    May 7th 2013, 10:41 PM

    Hang the bastards.!!

    207
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    Mute Rob Hunt
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    May 7th 2013, 11:30 PM

    I saw something on twitter earlier about Youth Defence citing this story as proof that women didn’t need abortions after rape because this girl loves her daughter blah blah blah, but for the life of me I can’t find it now. I’m hoping that means I imagined it…

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    Mute Miss coffee
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    May 7th 2013, 11:42 PM

    Not everyone who is raped hates their child u know

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    Mute Tony Canning
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    May 8th 2013, 2:19 AM

    Of course they don’t – but then Rob didn’t mention hate; you did.

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    Mute brian magee
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    May 7th 2013, 11:10 PM

    This gives great hope to all those out there who are missing loved ones.

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    Mute n365
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    May 7th 2013, 11:34 PM

    I’m sorry but I’m not entirely convinced by this story.Am I the only one?

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    Mute Debra_Grace
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    May 7th 2013, 11:39 PM

    What exactly do you mean?

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    Mute Abbi Cranky
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    May 7th 2013, 11:43 PM

    Genuinely asking, but what are you not convinced by?

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    Mute n365
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    May 7th 2013, 11:53 PM

    I am not saying it didn’t happen. Just a few things don’t make sense. No health issues whatsoever with any of the girls. Neighbours reporting seeing women walking around back garden. And one other small thing, she still has an earring in her eyebrow( browring?) why would she still be concerned about wearing that if she was locked up in a dungeon in the house?

    43
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    Mute Shirley Boshell
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    May 8th 2013, 12:04 AM

    They could have had Stockholm Syndrome. Or perhaps their captor threatened the child. Who knows? But it’s amazing the things a mother will put up with to keep their child safe.

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    Mute Debra_Grace
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    May 8th 2013, 12:11 AM

    To N365 no health issues, babies are born all the time. These girls were young and Iphone17Iphone17avalon17@live.cashouldn’t really have had any health problems. Why did she continue to wear her browring….. to be identified if possible. Being outside is not that unusual as they were still under ther captives control and she had a daughter to protect.

    43
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    Mute n365
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    May 8th 2013, 12:18 AM

    Ok so. Again I’m not saying it didn’t happen. I really feel sorry for those girls regardless. Seems strange also that she has rings on her right hand too.

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    Mute Shirley Boshell
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    May 8th 2013, 12:26 AM

    Well it’s just a theory but many abusers have been known to groom their victims by giving them gifts or give them gifts after the abuse as a sick kind of apology. Some of these long term kidnappers also have a skewed idea of their relationship with their victims seeing it as a courtship complete with gifts, flowers etc in a sick parody of a normal boyfriend/girlfriend relationship. I’m sure we will find out over time what went on. At least they are home and safe now.

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    Mute Katy Lions
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    May 8th 2013, 3:28 AM

    Stockholm syndrome

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    Mute Tom Lavin
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    May 8th 2013, 12:06 AM

    The way I see it those poor girls will never be right after this terrible ordeal , they may have accepted their fate due to the length of time in captivity , with no contact with the outside world and 3 fu$king weirdos to keep company , it shows great resilience to finally get a chance to contact the police
    My heart and prayers go out them and their family
    And I hope they make an example of the people that done this

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    Mute Tony Canning
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    May 8th 2013, 2:22 AM

    They may have had very little physical contact with the outside world but Berry knew she was in the news frequently over the last 10 years.
    They may “never be right” in terms of always having the pain of this experience but, the way I see it, I’d rather hope for them to be happy with their families.

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    Mute Tanya Mac Mahon
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    May 7th 2013, 11:17 PM

    give me 5 min wit d bastards…..

    67
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    Mute Rob Hunt
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    May 7th 2013, 11:27 PM

    Ah, shut up.

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    Mute William Delaney
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    May 7th 2013, 11:42 PM

    And chances are we wouldn’t hear from you for 10 years……

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    Mute Frank Dowling
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    May 7th 2013, 11:55 PM

    3 nasty looking mofos for sure.. anybody else think yer man on the left of the mugshots. . Onil castro is a dead ringer for yer man in the wheelchair with the bell from breaking bad?

    65
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    Mute Tony Canning
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    May 8th 2013, 2:23 AM

    I’m sure the tellytubbies would look like serial killers if they had their mugshots done too….

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    Mute Marist '59
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    May 8th 2013, 6:30 AM

    Do you really know your neighbour? I had a neighbour in the 1990s, the only one I ever fell out with. He harrassed my wife because she had words with him when she overheard him insulting my son’s schoolfriend who was 2nd generation Chinese. Words to the effect “We no likee your kind round here” were the words she overheard. I also had strong words with him but he seemed to enjoy confrontation and always emphasised his position as a member of the Metropolitan police and a Royal Protection officer. He then murdered his wife by stabbing her numerous times and had the cheek the same night to knock on my door to inform me of the fact that she had been murdered and to do him a favour by not talking to reporters. After a week he was eventually arrested and my whole family had to be evacuated when the bomb squad arrived to remove various weapons and potential explosive devices from his house. Various other startling stories then emerged about his activities which left the whole neighbourhood gobsmacked. C’est la vie!

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    Mute Deirdre Mac Mahon
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    May 8th 2013, 6:44 AM

    wow
    that is totally mad
    scary stuff.

    21
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    Mute Sean O'Sullivan
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    May 8th 2013, 7:22 AM

    Jeez Marist! You had the proverbial neighbour from hell!! You must be glad the old bastard is gone. Imagine the life his poor wife lived….and died?

    28
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    Mute kjholt
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    May 7th 2013, 10:42 PM

    The Land of the Free and the home of the Brave..

    50
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    Mute Debra_Grace
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    May 7th 2013, 11:48 PM

    Like this doesn’t happen anywhere else. Get a grip or better yet, a life.

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    Mute Daire Calnan
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    May 8th 2013, 2:21 AM

    Yer man Pedro Castro really resembles fritzl.

    42
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    Mute Oyinlola Oladipo
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    May 7th 2013, 11:26 PM

    This is the wierdest news I have read since I was born.

    38
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    Mute John F
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    May 8th 2013, 9:35 AM

    Really??…….

    Here’s weirder

    http://news.bbc.co.uk/2/hi/7846822.stm

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    Mute itchyarse
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    May 8th 2013, 11:04 AM

    @John F…. hahahahahaha bleedin goats always up to no good.

    4
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    Mute Marilyn Maroney
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    May 8th 2013, 12:34 AM

    Three brothers, bet their family is proud if them! NOT. Sick sick people

    37
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    Mute Harry Byrne
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    May 8th 2013, 1:55 AM

    yeah and their sister is doing 25 years for slashing the throat of her own 11 month old daughter, some family…

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    Mute Amy gaffney
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    May 8th 2013, 9:15 AM

    That’s actually his own daughter not his sister! And neighbours thought this family were normal? What do you have to do in that neighbourhood to be considered messed up?

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    Mute Marc Power
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    May 8th 2013, 12:38 AM

    the police Should have gone to spec savers

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    Mute Marie Louise Ni Riain
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    May 7th 2013, 11:54 PM

    Last two comments sick!!!

    Wish all the girls a happy life god knows how traumatized theyl be! Happy ending :-)

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    Mute Stuart O Connor
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    May 8th 2013, 1:25 AM

    All is not what it seems here

    23
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    Mute dave
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    May 8th 2013, 2:12 AM

    How so?

    13
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    Mute Pee Jay Walsh
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    May 7th 2013, 10:51 PM

    Another Cuban crisis?

    23
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    Mute Ken Connolly
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    May 8th 2013, 7:44 AM

    If there is any justice in this world in prison those men will find out what it’s like to be someones slave

    21
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    Mute William Delaney
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    May 7th 2013, 11:44 PM

    Cooking, cleaning, washing…… For the last 10 years…..

    11
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    Mute Debra_Grace
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    May 7th 2013, 11:47 PM

    And sex slaves bearing children of their rapists! Nice. Washing up is easy.

    63
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    Mute William Delaney
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    May 8th 2013, 12:03 AM

    Nobody knows the outcome yet….. Wait for the details…. Then unleash your venom…..

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    Mute John Moriarty
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    May 8th 2013, 2:40 PM

    best black man line!

    3
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