Advertisement

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Alamy Stock Photo

'I presume this is free?' Confusion over when women will get long-awaited free HRT from pharmacies

A scheme that would see the State cover the cost of the drug was due to be rolled out in January, but it has yet to be implemented.

PHARMACISTS ARE STILL none the wiser as to how and when the government’s plan to roll out free Hormone Replacement Therapy (HRT) products for women experiencing symptoms of menopause will begin. 

The outgoing health minister Stephen Donnelly announced that €20 million was being made available from January as part of Budget 2025 for the provision of state-funded HRT products, which would make them free for all women who have a prescription from their doctor.

The medicine-based treatment, which is used to relieve symptoms of menopause, perimenopause and postmenopause, is already free for holders of medical cards, but otherwise can cost in the region of €30 to €70 a month.

Under the new scheme, the products would be free of charge, but women who have a prescription from their doctor would still have to pay for their GP visit and the dispensing fee to the pharmacist. 

However, there has been a delay in rolling out the measure which means women currently still have to pay for HRT products as pharmacies say they have not received details on how the scheme is supposed to work. 

Pharmacists say the impasse is because they don’t think that the scheme should be described as ‘free HRT’ when women will still have to pay the dispensing fee, as well as for a GP appointment to get their prescription.

The Health Minister says that the scheme “has been available to be implemented since January” and should be rolled out now, despite this.

When the January deadline passed, the Irish Pharmacy Union (IPU) told The Journal that it had written to the Department of Health four times and held two formal meetings “seeking clarity on how the scheme is proposed to operate”, but had not received clarity on it. 

Earlier this month, Health Minister Jennifer Carroll MacNeill said she had met with the IPU on 11 February and had “a good discussion” with them about the rollout of the scheme. 

The Fine Gael TD said there had been a perception the medication would be “free entirely” and that the Government would cover the dispensing fee, but this is not the case.

“It was an effort to begin to do something, but there wasn’t agreement with the pharmacists that they would dispense it, and so it wasn’t implemented, even though it has been available to be implemented since the beginning of January,” the Minister said.

Dr Caoimhe Hartley established the Menopause Health clinic in Dalkey in 2021. She is also the clinical lead of the Complex Menopause Service at the Rotunda Hospital.

‘Frustration’

She told The Journal that the fact that a free HRT scheme is even being discussed is “brilliant”. However, she said there is “a lot of confusion” amongst her patients over the status of the scheme as it stands, which has led to “frustration”. 

“We still have patients who are coming in, and we’ll talk to them about a prescription, and we’ll give them a prescription, and then they’ll ask us, ‘I presume this is free?’. They will have heard about the free HRT scheme, but they’re not aware of the fact that it hasn’t actually come into action yet.

“Five or six years ago, it wouldn’t have been on anybody’s radar to talk about having any sort of HRT scheme. The clinic that I run in The Rotunda, that’s a public clinic. That would not have existed five or six years ago. Something has definitely shifted, which is really positive.”

A spokesperson for the Department of Health told The Journal that it has engaged “extensively” with the IPU in relation to the rollout of the scheme, and that it remains “actively engaged on the matter with the goal to introduce this measure as soon as possible”. 

Sheena Mitchell, a third-generation pharmacist, has run her own pharmacy in Dublin since 2008. She also hosts her own healthcare podcast. 

Speaking to The Journal, she said pharmacists flagged that there were problems with the scheme from the time it was first announced.

“The biggest problem initially was in the naming of the scheme because it was inaccurate,” she said. “Calling it free HRT is misleading to the patient, and it’s us that are patient-facing.”

Mitchell said the name of the scheme had “caused a lot of confusion” for some patients, who thought that it would be the same as the free contraception scheme, which covers the cost of both GP visits and dispensing fees. 

“It’s not free for the patient to receive the HRT. Patients have to pay for their GP consultation, then they have to go into the pharmacy and pay the dispensing fee. There’s a whole myriad of ways where the costs actually do significantly rack up for the patient.”

Consultations with GPs can cost between €50 and €70, while pharmacy dispensing fees can vary depending on the relevant reimbursement scheme.  

She also said there was “zero consultation” with the community pharmacy sector before the measure was announced, adding that they have yet to receive a list of medications that would be included under the scheme.

‘Missed opportunity’ 

“A policy was made without an implementation plan, so the stakeholders weren’t engaged. We heard about the scheme at the same time as the media, and ergo, there is no structure in place to facilitate the scheme.”

As a community pharmacist, I can tell you now that I haven’t received a single notification in the form of email, letter or phone call from either the HSE, the Department of Health, or the Minister in relation to the scheme since it was announced in the media.

Mitchell said the scheme is “a real missed opportunity to get equality among women of all different age groups when it comes to hormonal care.”

“For me, it’s not about the women who are already buying HRT. It’s about those women who aren’t accessing HRT now because of cost considerations,” she said.

Around 80% of women will experience one or more symptoms of menopause. Hot flashes, night sweats, low mood, brain fog, sleep disturbances, joint pain and urinary tract infections are just some of the symptoms associated with menopause.

“This reflected an opportunity for those women to be brought into the healthcare system and to have their issues addressed, but unfortunately, they still can’t afford to go to the doctor, and they still won’t be able to pay the pharmacy fee,” Mitchell said. 

“The barriers exist, and it doesn’t represent equity or equality… It’s a further break in trust with our health service.”

Dr Hartley said that HRT is “the most effective treatment when it comes to managing a lot of the symptoms of menopause”.

For the 20% of women who get really severe symptoms of menopause, she said HRT can be “completely life changing for them and give them back their quality of life that they may have lost”.

“That’s the issue. When we have women on HRT, and it has changed their life, not being able to access it, either because of the financial barrier or because the thing that they were taking isn’t available anymore in the pharmacies, is really difficult and really detrimental to their quality of life and even their health.”

Kathy Maher, a pharmacist in Duleek, Co Meath and chair of the IPU’s Pharmacy Contractors Committee, told The Journal that the IPU was “fully supportive” of the Government’s commitment to the scheme when it was announced last October. 

“We saw the difference that the contraception scheme made to women’s health, and we can see what a difference a free HRT initiative would make,” Maher said. 

However, from the outset, she did not expect that the scheme would be up and running by the “ambitious” January deadline. 

At the minute, there still isn’t any IT system in place for us to seek reimbursement of product. We’re not sure yet if there needs to be further legislation. There’s still no clarity in terms of the product that will be applicable.

According to Maher, the lack of an IT system is the most limiting step in implementing the scheme. When the free contraception scheme was announced, it took nine months to get a system in place, she said.

“From a public point of view, it’s hard to believe that there are actually 22 different medicine schemes by which pharmacies operate, and each one of them have different reimbursement rules of how we interact with the State and claim product payment. How the IT system would work for HRT hasn’t been made clear yet.”

HRT products are currently dispensed under two schemes. The General Medical Services Scheme (GMS) applies to those with medical or GP visit cards. However, if the product is not licensed in Ireland, there is no guarantee that it will be reimbursable for pharmacists. 

The Drug Payment Scheme (DPS) sees the patient pay a maximum of €80 per month for medicines. The pharmacist receives the reimbursement price for the drug and the dispensing fee under the DPS. 

If a patient is not spending more than €80 per month in their household, they are not eligible for the DPS as they do not meet the threshold. In this case, they pay privately.

In the Programme for Government, the coalition states that it will “streamline community pharmacy reimbursement procedures” and “review the pharmacy fee structure”.

Supply shortages

Earlier this month, the Health Minister said the scheme has been “available to be implemented since the beginning of January”.

But Sheena Mitchell said that as there has been no communication in relation to an IT system, pharmacists have “no way” to administer the scheme. 

“It just seems quite ridiculous that they’ve rolled out a scheme where they’re going to have to make another additional reimbursement platform, and that hasn’t been developed yet. Community pharmacists have certainly had no correspondence about it.”

Along with the delay in the rollout of the scheme, pharmacists have also been grappling with supply issues surrounding HRT products over the last three years.

While estrogen gel and progesterone are currently not affected, HRT patches have been “incredibly difficult to source for probably the last nine or 10 months”, Kathy Maher said.

The supply of products has been a bigger difficulty, and I would say at times, has been at crisis level.

“What can happen is one product might go into short supply, everyone has to switch to another, and then the demand on that product is extreme, and then we have to switch back.”

The Health Products Regulatory Authority (HPRA) told The Journal that there has been “intermittent supply” of some HRT products over recent years both in Ireland and abroad “due to a significant increase in demand and manufacturing issues which are limiting the ability to meet this increased demand”. 

Dr Hartley said the shortages is currently “a much bigger issue than the cost” for her patients. 

“We’re giving patients a prescription and we don’t know what’s available at any given time, and we also don’t know what’s available in one part of the country versus another.”

Maher said that healthcare professionals have worked hard in recent years to break down the stigma surrounding hormonal health and menopause care and symptoms, which she said can be “really debilitating” for women.

“The reassurance and the validation that they get from being heard is really important. But when there’s no continuity of product to treat, or perhaps for some women, HRT is not suitable or appropriate, they still have to manage their symptoms.” 

Dispensing fees

When pharmacists do have to source unlicensed medicine due to supply issues, the State will not cover the cost in some cases as the product is not licensed in Ireland, Mitchell said, adding that dispensing fees can vary from pharmacist to pharmacist. 

“For some women, it could be €8 a week on three items. That’s €24 a month, and that might be the choice between that and sports club for their child, or a new pair of shoes,” she said.

“Unfortunately, a lot of women can’t actually afford that and they will put themselves far down the priority list.”

The IPU has called for an increase in the fee to €6.50 per item of medicine dispensed under the community drug schemes. 

“Now, on average, we get something like €4.34. We are so far behind and it’s just impossible to make ends meet,” Mitchell said.

Myself and my husband are husband-wife operators and there are months where I don’t take a wage so that I can pay my staff. That’s the reality.

Maher said that as the manufacturers of medicines not licensed in Ireland don’t have an agreement for the cost of the medicine with the State, those medicines can fluctuate in price.

“We just need to make sure that pharmacies are reimbursed at the price that they pay.”

She said the IPU is ”looking forward to ongoing collaboration with the Minister and her officials within the Department to get a proposal that will work for women”. 

While she said that no deadline has yet been set for its implementation, she is “hopeful” that everyone is “focused and working in a collaborative fashion in the weeks to come”.

Dr Hartley said that offering clarity on when the scheme will come into effect needs to be prioritised. 

“We have to start giving people some certainty about what’s happening, because the confusion around all of this is, together with the shortages that we talked about, immensely frustrating for women. Not knowing.”

Department response

In a statement to The Journal, a spokesperson for the Department of Health said both it and the HSE have engaged “extensively” with the IPU in relation to “the practical rollout of this measure, which was intended to commence in January”. 

“Last month the Minister met with the IPU to discuss ambitions for expanding and reforming community pharmacy and on progressing the HRT initiative. The IPU committed to coming back to the Minister regarding the introduction of the HRT scheme, they have done so, and we remain actively engaged on the matter with the goal to introduce this measure as soon as possible,” the spokesperson said. 

They said the free HRT scheme “represents another step to widen access to and reduce costs associated with menopause related treatments and services and follows on from all the other developments that have taken place over several years”. 

“Reimbursement support for this new measure will be available to participating pharmacies from the date of commencement,” the spokesperson said. 

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
27 Comments
This is YOUR comments community. Stay civil, stay constructive, stay on topic. Please familiarise yourself with our comments policy here before taking part.
Leave a Comment
    Install the app to use these features.
    Mute Niall Mulligan
    Favourite Niall Mulligan
    Report
    Nov 16th 2011, 2:13 PM

    Much and all as the euro is suspect …. when Conservative peers are trumpeting its demise, it makes me wonder whether it’s all bad.

    61
    Install the app to use these features.
    Mute
    Favourite
    Report
    Nov 16th 2011, 1:40 PM

    good bit of publicty for his company….

    60
    Install the app to use these features.
    Mute Story bud
    Favourite Story bud
    Report
    Nov 16th 2011, 1:50 PM

    RUN!
    (wheres my prize?)

    52
    Install the app to use these features.
    Mute Roxy Blue
    Favourite Roxy Blue
    Report
    Nov 16th 2011, 2:11 PM

    All Noonan has to say is “Thanks very much, we had a good run, I’ll get me coat”

    41
    Install the app to use these features.
    Mute Liam Mc Dermott
    Favourite Liam Mc Dermott
    Report
    Nov 16th 2011, 3:37 PM

    “Dear Mr. Europe,

    We have had a good run. We have laughed, cried and worked together for many years but we have grown apart in recent times. The Lisbon Treaty is when the gaps in our relationships became obvious and with the auld downturn things have just gotten worse. The greatest gift of etiquette is knowing the right time to leave a party; not too early for fear of being rude and not too late for fear of being asked to leave. Like Goldilocks now is just right. T’ra. Hope everything works out.
    Love
    Enda”

    40
    Install the app to use these features.
    Mute Patrick Slattery
    Favourite Patrick Slattery
    Report
    Nov 16th 2011, 4:09 PM

    It’s nice to read the armchair economist’s comments on the Journal. They weren’t complaining during the good time & now they want to walk away when things get a little tough.

    29
    Install the app to use these features.
    Mute Duncan Breen
    Favourite Duncan Breen
    Report
    Nov 16th 2011, 4:27 PM

    Hi Patrick ,

    As indeed my comment was more to have a laugh than thinking it would realistically solve the issues faced , I think as the world seems to be in per-ma crisis we cant forget to have a laugh. I would like to see how you can view the “Good times” If this was the case than there would not be huge credit issues as people would have paid for items with cold hard currency , in my humble opinion it seems more like a credit feast that went pair shape –

    I agree it is easier to say ah well and walk away , however I think it is not a case of if the euro fails it is more likely when , and to have some contingency plans in place for ever eventuality is better that scratching heads when it happens.

    back to the arm chair and gin hiccup :)

    10
    Install the app to use these features.
    Mute Dermot Mc Loughlin
    Favourite Dermot Mc Loughlin
    Report
    Nov 16th 2011, 6:51 PM

    Maybe if we were asked about the euro currency before we were coerced into it, were you asked?….anyone asked?
    NOPE.

    7
    See 3 more replies ▾
    Install the app to use these features.
    Mute Seamus Ryan
    Favourite Seamus Ryan
    Report
    Nov 17th 2011, 3:34 AM

    To quote Blackadder 3…

    “I always say, “If you can’t laugh, what *can* you do?” Ha-ha-ha-ha”
    “…Take up politics, perhaps.”

    Gallows humour. Usually great for a laugh.

    2
    Install the app to use these features.
    Mute Seamus Ryan
    Favourite Seamus Ryan
    Report
    Nov 17th 2011, 3:41 AM

    @Dermot: The Maastricht Treaty (which we approved by referendum) laid out the target of monetary union, the criteria for joining and the commitment towards the project. It was highlighted in the Werner plan, the Delors report and was made very public during the Maastricht referendum. The UK negotiated an optout on EMU. We were, of course, apparently far more concerned with ensuring that abortion wasn’t introduced here. We had the option to say no as we were in fact asked. You mightn’t like the answer, or indeed the question, but the question was posed.

    1
    Install the app to use these features.
    Mute Dermot Mc Loughlin
    Favourite Dermot Mc Loughlin
    Report
    Nov 18th 2011, 11:50 AM

    I don’t think I was old enough to vote on it Seamus…:P

    1
    Install the app to use these features.
    Mute HELLO SPRUIKER
    Favourite HELLO SPRUIKER
    Report
    Nov 16th 2011, 5:48 PM

    Next Getting countries out of the Euro my Arse!!!

    They can well afford to put up €300k!!

    They’ve been charging us twice their U.K prices, in their Irish shops for long enough!!!

    25
    Install the app to use these features.
    Mute lisa duignan
    Favourite lisa duignan
    Report
    Nov 16th 2011, 2:17 PM

    He’s actually copying someone else. This is not a totally original idea. There was an article in the FT 2 weeks ago about a wealthy Euro sceptic offering mad money for anyone who could solve the euro crisis.

    21
    Install the app to use these features.
    Mute vv7k7Z3c
    Favourite vv7k7Z3c
    Report
    Nov 16th 2011, 2:54 PM

    Lisa – you might be thinking of the same guy. The prize was announced in October but only opened for entrants/registration this week. http://www.ft.com/intl/cms/s/0/16d19598-fb2f-11e0-8756-00144feab49a.html#axzz1dsdtelDs

    18
    Install the app to use these features.
    Mute lisa duignan
    Favourite lisa duignan
    Report
    Nov 16th 2011, 9:54 PM

    Yep, it is the same guy after all Gavan. Good work!

    2
    See 1 more reply ▾
    Install the app to use these features.
    Mute lisa duignan
    Favourite lisa duignan
    Report
    Nov 16th 2011, 9:56 PM

    Title here was slightly misleading though.

    2
    Install the app to use these features.
    Mute Duncan Breen
    Favourite Duncan Breen
    Report
    Nov 16th 2011, 2:36 PM

    http://en.wikipedia.org/wiki/KerPlunk_(game) imagine there was 27 sticks and you had to pull them out without the other marbles falling out :) Solved ,well just have to figure out how to pull out the sticks :)

    17
    Install the app to use these features.
    Mute Aidan Molloy
    Favourite Aidan Molloy
    Report
    Nov 16th 2011, 3:03 PM

    Nuke the site from orbit. it is the only way to be sure.

    14
    Install the app to use these features.
    Mute Mensah Mensah
    Favourite Mensah Mensah
    Report
    Nov 16th 2011, 2:26 PM

    Just walk away….file for divorce,run anything but the euro….

    12
    Install the app to use these features.
    Mute Dearbhla Carmody
    Favourite Dearbhla Carmody
    Report
    Nov 16th 2011, 4:32 PM

    ‘Its nor you Euro, its me, i need to be on my own for a while to figure out what i want from this relationship. I feel a bit suffocated and cant think clearly. I dont know if i want the commitment. I think i might like to play the field for a while, sterling punt. I need space from you,

    10
    Install the app to use these features.
    Mute DPC75
    Favourite DPC75
    Report
    Nov 16th 2011, 4:16 PM

    Has anyone thought about what may happen with all the MNCs we rely on for jobs here if we leave the Euro?

    5
    Install the app to use these features.
    Mute Hot Toddy
    Favourite Hot Toddy
    Report
    Nov 16th 2011, 8:32 PM

    It varies case by case. Companies with a lot of investment here could lose out as their assets would be worth less. Companies exporting from Ireland would have a bonanza with lower costs to produce goods that yield the same prices overseas. However, day 1 losses would be a sunk cost so the ongoing improvement in competitiveness could actually bring more jobs to Ireland.

    The only downside is that being in the euro reduces the volatility of earnings by taking away the fx risk. Most companies will be happy to live without the euro for lower costs, a few won’t.

    A bigger issue is that it only makes sense to leave the euro if this is accompanied by a default on government debt. A government that breaks its promise to investors can scare away multinationals through uncertainty on the future. A default one day, a rise in corporation tax the next?

    2
    Install the app to use these features.
    Mute Brno Barking
    Favourite Brno Barking
    Report
    Nov 16th 2011, 9:21 PM

    Grow a pair,and walk.

    4
    Install the app to use these features.
    Mute Lou Brennan
    Favourite Lou Brennan
    Report
    Nov 17th 2011, 12:56 AM

    If he offered Sterling I’d tell him but what good is offering Euros if we leave the the Euro

    4
    Install the app to use these features.
    Mute Graham Mace
    Favourite Graham Mace
    Report
    Nov 16th 2011, 5:18 PM

    The answer in a word, as far as the Conservatives go, is:
    “Quickly”
    It’s a bit rich coming from them anyway, as Britain isn’t a fully participating member of the EU and isn’t in the Euro. No wonder the Aussies call them “Whingeing Poms”.

    4
    Install the app to use these features.
    Mute Titus d
    Favourite Titus d
    Report
    Nov 17th 2011, 12:09 AM

    Next never have my sizes, sort that out your Lordship!

    3
    Install the app to use these features.
    Mute Sheila Murphy
    Favourite Sheila Murphy
    Report
    Nov 16th 2011, 6:42 PM

    Very simple; Offer your citizens the chance of a referendum; Germany will make you leave if you!!!! Just like Papandreou tried to do in Greece re: their bailout and Germany & France stipulated that it had to be “Do you want to leave the Eu?”

    3
    Install the app to use these features.
    Mute Tim Henchin
    Favourite Tim Henchin
    Report
    Nov 16th 2011, 9:32 PM

    If there was a referendum on the Euro in countries over the last 5 years, at least half of them would have voted to leave. The EU doesn’t do democracy, so we’l just have to muddle along and see how Brussels can roll over nearly 3/4′s of a trillion euro’s in debt over the next 12 months. The people who lend money don’t believe it can be done, but then again they are just Euroskeptics.

    I can guarantee that people who are so adamant about the survival of the Euro are the same people who were blathering about house prices.

    4
    Install the app to use these features.
    Mute Hot Toddy
    Favourite Hot Toddy
    Report
    Nov 16th 2011, 10:00 PM

    Nope. I’ve been renting for 10 years whilst waiting for the housing bubble to burst, but I think the euro will survive.

    Even now it was a dumb move, I missed so much of the genuine boom!

    5
    See 1 more reply ▾
    Install the app to use these features.
    Mute Réada Quinn
    Favourite Réada Quinn
    Report
    Nov 17th 2011, 2:28 AM

    I think that was a great idea Sheila. Can’t beat a bit of democracy.

    1
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.

Leave a commentcancel