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File image of logo at Eircom's head office in Heuston South Quarter, Dublin. Alamy Stock Photo

Customers report problems with Eir mobile internet

There has been a spike in reports of outages this afternoon on Downdetector.

LAST UPDATE | 25 Mar

MANY EIR CUSTOMERS have reported that experiencing problems with their Eir mobile data this afternoon. 

Users in several locations across the country have reported experiencing a data outage.

On site Downdetector, which registers issues with various networks via crowdsourcing, over 2,700 people have reported outages since 1:30pm this afternoon.

On social media site X, a number of people have reported to Eir that their mobile data and broadband is no longer working. 

Service provider GoMo also operates from the same network as Eir, meaning that some GoMo customers may also be experiencing similar outages.

A statement from eir said that the network had “experienced a brief, intermittent outage this afternoon that affected some fixed line and mobile customers. The issue has since been fully resolved and services are operating normally”.

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    Install the app to use these features.
    Mute Brian Hunt
    Favourite Brian Hunt
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    Mar 25th 2025, 3:57 PM

    Eir have nothing but total and utter contempt for their customers, it’s the equivalent of climbing Mt Everest to get in contact with them!

    129
    Install the app to use these features.
    Mute John Doe Trump
    Favourite John Doe Trump
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    Mar 25th 2025, 4:30 PM

    @Brian Hunt: swapped to Three years ago and never looked back. Eir is a French company these days with horrific customer service. Worst company in the world to deal with bar none.

    73
    Install the app to use these features.
    Mute Larry Betts
    Favourite Larry Betts
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    Mar 25th 2025, 6:15 PM

    @Brian Hunt: At least you’ll get a good signal up there when you’ve reached the top. But,be prepared for a frosty reception if you do get through.

    12
    See 1 more reply ▾
    Install the app to use these features.
    Mute JoeJoe Kilbride
    Favourite JoeJoe Kilbride
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    Mar 26th 2025, 1:59 AM

    @John Doe Trump: I went in the opposite direction, couldn’t get signal for Three in my house

    1
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    Mute honey badger
    Favourite honey badger
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    Mar 25th 2025, 3:59 PM

    My 4g vanished for around 10 minutes earlier. I’ve been with gomo since just after they started, and this is only the second outage i can recall. Not bad for €9.99.

    43
    Install the app to use these features.
    Mute Argus Romsworth
    Favourite Argus Romsworth
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    Mar 25th 2025, 4:10 PM

    @honey badger: gomo is eir mate.
    Just like Finkle was Einhorn

    28
    Install the app to use these features.
    Mute honey badger
    Favourite honey badger
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    Mar 25th 2025, 4:17 PM

    @Argus Romsworth: I know that. It’s also mentioned in the article…

    22
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    Install the app to use these features.
    Mute John Kenny
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    Mar 25th 2025, 5:37 PM

    @Argus Romsworth: laces out

    2
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    Mute Alberto Balsam
    Favourite Alberto Balsam
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    Mar 25th 2025, 4:01 PM

    Their technicians have to get up on the roof and adjust the wire coat hanger antenna.

    29
    Install the app to use these features.
    Mute Maniac 2000
    Favourite Maniac 2000
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    Mar 25th 2025, 6:40 PM

    I am with Eir years. Never any major issue. Find the data top notch. Only downside is trying to call them. It’d be easier get through to Trump

    22
    Install the app to use these features.
    Mute Larry Betts
    Favourite Larry Betts
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    Mar 25th 2025, 7:55 PM

    @Maniac 2000: You’ll get through to Trump on the mega phone. Make Eir Great Again

    6
    Install the app to use these features.
    Mute S Suilleabhain
    Favourite S Suilleabhain
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    Mar 25th 2025, 10:22 PM

    @Maniac 2000: well you obviously completely ignore the widely publicised contempt that they have for their customers ??

    3
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    Mute Auntie Says So
    Favourite Auntie Says So
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    Mar 25th 2025, 3:44 PM

    I….nt……er……n…..et …..

    15
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    Mute Martin Kelleher
    Favourite Martin Kelleher
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    Mar 25th 2025, 5:46 PM

    Three network has the same issues last week my data n credit was gone I only got my credit back yesterday after a week

    8
    Install the app to use these features.
    Mute S Suilleabhain
    Favourite S Suilleabhain
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    Mar 25th 2025, 10:21 PM

    Don’t go with Eir and you will not have this problem. They are an absolute unethical disgrace

    5
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    Mute no no no
    Favourite no no no
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    Mar 25th 2025, 11:21 PM

    Everything is routed through the Internet these days. Imagine some ship cuts more than one undersea cable, most of communication will be dead. Better prepare in advance and get some free to use radio equipment (CB, PMR) + mobile antennas for the car or balcony.

    2
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    Mute Conrad Shields
    Favourite Conrad Shields
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    Mar 25th 2025, 10:04 PM

    It was going slow yesterday too

    1
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