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AROUND €30,000 worth of calls were made without the knowledge of a business after its phone system was hacked according to ComReg which says that there has been a “spate” of reported hackings in recent weeks.
The communications regulator said in a statement this evening that there have been 16 reported cases by operators of businesses’ phone systems being hacked.
In one case this involved calls to the value of €30,000 being made without the knowledge of the business, which was not identified.
ComReg has issued a warning to businesses to be vigilant particularly over the Easter holiday weekend when many will be closed for a long duration.
“The problem is that business phones, often known as PBXs, have features on them which may allow unauthorised third parties to dial into the system and place calls through the system without the knowledge of the systems owner,” ComReg explained in a statement tonight.
In many cases businesses use external parties to maintain their phone systems meaning that external access to PBX is required. This means that some external parties have access to maintenance ports which they obtain by dialling into the phones in order to carry out work.
Often these maintenance companies use default or weak passwords which can be exploited by hackers, ComReg says.
In order to stop this it, the regulator recommends that businesses disable remote access and only enable it when it agrees with the maintenance company to do so.
It also urges companies to create stronger passwords for these ports and ensure all phone extensions have strong passwords to avoid individual extensions being hacked.
“Phone systems are like computers,” the regulator says. “They are essential tools to businesses but if your computer held your bank details you would ensure that there were strong passwords and limited access.
“Remember that your phone system can also be used to take money from you and protect it appropriately.”
It adds that if your phone has been hacked you should make contact with ComReg and notify the gardaí.
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Do the Haeli-Rae’s have an alibi? We’re any of them on Reality TV recently? Someone should check his office in the Dáil. If there are ink cartridges gone as well, it’s probably worth dropping by O’Snodaigh’s as well.
Or not to forget FG ex minister lowery….. And present minister Hogan… Copy books well blotted there as well..
They need to get a proper I.T Dept.
This is very basic Ann & Barry stuff.
Making international unauthorised calls Is done by companies allowing employees to access their voicemails remotely, once into the system they chance their arm at a sequence of characters #1122 or something like that that gives the employee outside disling access.
Problem is most people in IT support are chancers and rely s lot on the power of a reboot.
Ya you can implement dialling rules, time slots (no calls before 7am and after 6pm etc) and cost monitoring. Strange how this wasnt part of their SLA with their provider.
Sounds like they might be with Eircon :p
Hmm.. anyone remember those wonderful calls everyone was getting before Christmas surrounding the pro life/choice debate?
Something has to be done about these …. ill stop there. Everyone knows what I want to finish with.
have your say