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The annual report of the Press Ombudsman, Prof John Horgan, reveals that two pieces published in 2012 accounted for nearly half of all public complaints. Laura Hutton/Photocall Ireland

67pc increase in volume of complaints to Press Ombudsman

John Horgan’s report for 2012 shows two articles were responsible for a significant surge of complaints to his office.

THE VOLUME OF COMPLAINTS to the Press Ombudsman grew by two-thirds last year, according to the office’s latest annual report.

Professor John Horgan’s report for 2012 (PDF) reveals that readers made 575 complaints to his office last year, complaining that various pieces had breached the Press Council’s Code of Practice for Newspapers and Magazines.

That marked a 67 per cent increase on the 343 complaints submitted in 2011 – though Horgan explained that most of the increase was down to two particular articles which attracted significant numbers of complaints from the public.

Those two articles had attracted “about 250″ complaints between them, with most alleging a breach of Principle 8 of the code of practice, relating to material which could stir up hatred against an individual or group.

One of those pieces – an article carrying comments from a Polish woman, given to a Polish newspaper, describing life on the social welfare system in Ireland – attracted a total of 161 complaints.

Horgan said none of these complaints had been formalised later, largely because of the Irish Independent’s own response – when it published a fuller version of the interview, an article from the Polish Ambassador to Ireland, and carried an acknowledgement that some parts of the original interview had been inaccurately translated.

Complaints about the truth and accuracy of content accounted for 292 of the 575 complaints, while pieces which had allegedly failed to distinguish between fact and comment were the subject of 82 complaints.

Two complaints related to the method in which previous decisions of the Press Ombudsman were published – including one case where the Press Ombudsman found that a newspaper had given undue prominence to its publication of a previous decision.

A complaint against the Evening Herald, over a piece discussing crime rates within the Travelling community, was upheld because the original piece had been published on a Wednesday, but a piece on the resulting Press Ombudsman ruling had only been published on a Saturday.

Read: Press Council defends record after Denis O’Brien libel action

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5 Comments
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    Mute Cyril Butler
    Favourite Cyril Butler
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    Apr 26th 2012, 4:17 PM

    And dump its financial crap on the taxpayer. But oh no we couldnt have mortgage write downs for regular home owners. The cost of this alone would probably give back financial control to thousands of people who made much less investment error than the so called professionals.

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    Mute Susie Chester
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    Apr 26th 2012, 9:51 PM

    Exactly ! How much will this buy out cost us this time ?

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    Mute Milly
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    Apr 26th 2012, 4:25 PM

    Hopefully they now reduce their SVR by 1.5-2% so that I can spend some of my hard earned cash on myself and family

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    Mute Kev ☆☆☆☆☆
    Favourite Kev ☆☆☆☆☆
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    Apr 26th 2012, 4:49 PM

    Hopefully the PTSB will now lower their disgraceful SVR to the same amount as the other state owned bank AIB.. this bank has got some amount of help from the government its the least they could do for us…

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    Mute Rommel Burke
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    Apr 26th 2012, 5:09 PM

    It’s a nice thought, but in reality PTSB don’t give a flying f€ck about the mortgage customers being screwed on their SVR and neither do the government.
    I’d love to be proven wrong on this but I won’t be holding my breath and I say that as one of those customers.

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    Mute B9xiRspG
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    Apr 26th 2012, 5:12 PM

    So will the Government do the same for me? Take my debts, leave me with my assets and money and I can live happy ever after?

    How worst off could we be if we just left these banks which are no different than any business, go under?

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    Mute Seamie
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    Apr 26th 2012, 7:00 PM

    Move the trackers to IBRC or the “formerly known as Anglo” bank .. The same bank FG said they’d disband if we voted them in. Will they reduce the SVR now as it was kept high to pay for the costly trackers. Will it be trackers which are 0.5% -1% above ECB rate and still performing or just those in arrears? Either way the taxpayer is straddled with the burden while the bank can massage its books to look profitable.

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