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Column 9 email habits that could change your life

Emails are a handy form of quick communication – but also a source of stress if you’re not organised. If your inbox is giving you nightmares, Ciara Conlon has some tips to make your days a bit smoother.

WE ALL KNOW the old adage about the workman blaming his tools, when it comes to email and information overload we have to agree that there is nothing wrong with the tools, the problem lies with the workman and the workman’s behaviour.

We allow the chaos into our lives with our constant connectivity. We take our phones everywhere. Next time you are in a bar or a restaurant look around and see how many people have their phones out on the table. We check our email on our phones, tablets, laptops and even on our Kindles. Do we really need this incessant relationship with the outside world?

If you would actually like to get stuff done and stop being a slave to your email inbox, check out these positive email habits.

Turn off Notifications

Don’t be a slave to the ping; go to your email when you have assigned time for it, not every time an email arrives in your inbox. Turn off the notifications on your phone. Most of us have a number of social media accounts, Twitter, Facebook, Linkedin, Google +. If you were to leave your notifications switched on for all of these networks you would never get any focused work done. Go turn them off now.

Unsubscribe to unread Newsletters

Take a look at your inbox, how many of the emails that you receive daily are of value? How many are from newsletters you don’t read or mailing lists you don’t need to be part of. Instead of just deleting them like you do most days, take a few minutes to eliminate them from your inbox forever. At the bottom of each email newsletter you receive you will see an unsubscribe link. Use it!

Write fewer emails

Write fewer emails to receive fewer emails. Not everything needs to be written in an email. Take a note of questions you want to ask someone and address them all together in person. Pick up the phone if you have an important question or use instant messaging. Email isn’t always the right mode of communication.

Don’t start in your Inbox

This habit will probably have the biggest impact if you can adopt it. Start the day with what you have planned in your calendar instead of opening your email. Take charge of your schedule and plan your day in advance. Process emails after you have done your first piece of important work for the day, in this way you won’t get distracted with what just arrived in your inbox.

Batch Process Emails

Don’t leave your email program open all day. Set times during the day when you process your email. Plan the work that comes your way through email. Your Inbox is not your To Do list, it is a way to capture work that comes your way. When you open your email you don’t need to do all the tasks today in an orderly fashion, schedule them in your calendar or put them into your task manager

Use a System

When you process your email follow a system, try the F.A.B system, File Act or Bin, every email that comes into your inbox can be dealt with in one of these three ways

  1. Delete the emails you have no requirement for,
  2. File the emails that need to be kept for reference,
  3. Make a decision on what needs to be done with the emails that require action, Delegate, Do (if less than 2 mins) or Defer to your calendar or task list.

One Reference Folder

File all emails into one reference folder, there is no need to create a folder for each client, account, or colleague. Search facilities are getting more powerful everyday so you can easily find what you are looking for with search. Filing emails methodically wastes more time than it is worth. Unless you have a legal requirement to keep records of all conversations with your clients, then you may need to file separately into folders.

Descriptive Subject Line

A subject line should grab your attention and inform you what the email is about. If it doesn’t complete these two functions think again and rewrite it. Your recipient should be clear about what the email is about and whether it is important enough for him to open. Take a look at the emails in your inbox right now. What subject lines grab your attention? Which ones alert you to exactly what’s in the email? Which ones make you want to open the email? When you are writing your email subject lines, think about what would make you want to open your email.

Company Protocol

Create a company email usage policy document, this document should state how email is to be used and what behaviour is expected around email. This document should advise employees of best email practises and the internal methods used to reduce quantities of emails sent. If you don’t already have one set up a company Intranet. A intranet allows for employees to access information easily, reducing the amount of internal email sent looking for documents. If company information is easily accessible this should reduce the need for unnecessary internal communication.

Spend some time adopting these positive habits and allow you inbox to become lighter and your days to become brighter.

Ciara Conlon is a Productivity Coach and author of Chaos to Control a practical guide to getting things done. She helps busy professionals save time and get productive. If you would like more help in controlling the email mountain, check out her eBook Email Zen, Freedom from Email Overload.

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8 Comments
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    Mute Eugene Comaskey
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    Aug 31st 2020, 1:19 PM

    A very poor performer in Government, – Minister for Children- , did nothing , became Justice Minister because Shatter was forced out, was then forced out Herself. I think She would be particularly weak.

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    Mute Matt Humphries
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    Aug 31st 2020, 1:28 PM

    @Eugene Comaskey: poor is not the word. Absolutely useless, not a clue what her duties were to the people of Ireland. Defended and covered up for her party nothing else. Keep her in Brussels and make sure she’s isolated for 14 days if she does come back.

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    Mute James Hayes
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    Aug 31st 2020, 1:34 PM

    @Matt Humphries: Mary Harney will be running next…

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    Mute Davis Payne
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    Aug 31st 2020, 2:00 PM

    @Eugene Comaskey: I agree completely.
    I couldn’t imagine her accomplishing anything, ever, in any circumstance.

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    Mute Brian Flavin
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    Aug 31st 2020, 2:47 PM

    @Eugene Comaskey: waste time her UNPROFESSIONAL in minister of children and could be same she fiddy in eu trade commissioner

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    Mute Getaldine Byrne
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    Aug 31st 2020, 3:09 PM

    @Eugene Comaskey: totally agree! Sergeant Mc Cabe would agree too I’m sure

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    Mute paul gurney
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    Aug 31st 2020, 5:15 PM

    @Eugene Comaskey: It just shows the arrogance of these people in all fairness..Frances Fitzgerald would run a Childs birthday party successfully never mind a European Commission….Christ give us all strength .

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    Mute Aidan Bergin
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    Aug 31st 2020, 6:05 PM

    @James Hayes: wouldn’t say Mary Harney ran anywhere.

    24
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    Mute Frank Cauldhame
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    Aug 31st 2020, 6:22 PM

    @Eugene Comaskey: Agree with your opening comment and would like to add that SiCo’s performance in govt to date has also been underwhelming to put it mildly, he did a disappearing act when Minister for Housing and has allowed the Vulture Culture to thrive while homelessness gets worse. Golfgate which needs further investigation was an eye opener to Irish society, some of the guests of well known political figures are major players in the housing industry who benefited from the recent legislation with regard to hearsay evidence.

    21
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    Mute Eugene Comaskey
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    Aug 31st 2020, 10:11 PM

    @Brian Flavin: All this here just goes to show that they do not Really care who actually gets the job, – they have the incorrect criteria , it is about fixing up Someone in a “Well Paid Job” , that is their concern.. Of any, Mairead McGuinness is probably the best placed,She has been out there for years, She is very well known there and they respect her. but , Is She well enough in with the powere that be here at home??.

    4
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    Mute Patrick J. Keating
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    Aug 31st 2020, 1:18 PM

    If she gets it before Máiréad McGuinness, I’ll just shake my head in disbelief.

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    Mute Frank Carty
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    Aug 31st 2020, 1:28 PM

    @Patrick J. Keating: agreed.

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    Mute Seán O'Loughlin
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    Aug 31st 2020, 1:56 PM

    @Patrick J. Keating: I wouldn’t be a fan of either of them but of the two I’d sooner see Mairéad McGuinness get it, I think she’d be better able for the job.

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    Mute James Walsh
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    Aug 31st 2020, 2:21 PM

    @Patrick J. Keating: Agreed

    21
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    Mute Tim Quigley
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    Aug 31st 2020, 1:21 PM

    Maurice McCabe would definitely do a better job than Frances.

    352
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    Mute Linda Hegarty
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    Aug 31st 2020, 1:28 PM

    Of course she’s interested, more like the money. She was a so called Councillor in Clondalkin and the only time you heard anything or seen her was when there was a local Election, she’s as arrogant as Phil Hogan.

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    Mute MickN
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    Aug 31st 2020, 1:24 PM

    Oh the crooked cabal is still functioning just perfect..

    267
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    Mute Eddie O'Neill
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    Aug 31st 2020, 1:25 PM

    Jeez, talk about scrapping the very bottom of the barrel, a f1lthy d1rty barrel that hasn’t been used in years, covered in maggots and f1lth

    293
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    Mute Desmond Lyons
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    Sep 1st 2020, 11:54 PM

    @Eddie O’Neill: not scrapping. Scraping!

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    Mute Kevin Daly
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    Aug 31st 2020, 1:51 PM

    I would prefer Stevie Wonder to drive me home , rather than give her the commissioner role .

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    Mute Willie
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    Aug 31st 2020, 2:50 PM

    @Kevin Daly: Some people say that Stevie is not blind at all. Just an act.

    11
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    Mute Frank Manweiler
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    Aug 31st 2020, 6:12 PM

    @Kevin Daly:brilliant

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    Mute Derek Poutch
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    Aug 31st 2020, 8:05 PM

    @Willie: You might be on to something there Willie, I remember the words in one of his songs ” lately I,ve been staring in the mirror”.

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    Mute sean de paore
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    Aug 31st 2020, 1:48 PM

    She specialised in setting up committees, steering groups, focus task forces and whatever you’re having yourself. Hopeless performer in Dáil Éireann.

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    Mute Mark
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    Aug 31st 2020, 1:25 PM

    @Mickety Dee: nah, the same failed public servants keep coming back to the table time and time again. This yoke failed miserably in the McCabe debacle. Watch Jerry Buttimer pop his head up again next year when he has laid low for a while. The useless never go away once they’ve had their nose in the troughs

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    Mute Stephen Walsh
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    Aug 31st 2020, 2:25 PM

    @Mark: they treat politics like a business a family business at that. But then again Muppets keep voting them in

    86
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    Mute sandra clifford
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    Aug 31st 2020, 1:47 PM

    She’s gone way by her sell by date

    126
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    Mute Dean Anderson
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    Aug 31st 2020, 1:40 PM

    didn’t Europe ask for a male &a female? who said anything about bovine?

    127
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    Mute James Walsh
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    Aug 31st 2020, 2:24 PM

    @Dean Anderson: Nice bit of misogyny lad, you must be very proud of yourself?

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    Mute fergal o connor
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    Aug 31st 2020, 1:41 PM

    Please god no!

    100
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    Mute Derek Anderson
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    Aug 31st 2020, 1:58 PM

    Seriously couldn’t make this up. As if Ireland isn’t already a laughing stock around the world thus us the best we can come up with.
    And I was worried Joan Burton could get the job
    If the EU even consider her than Ireland’s future is doomed.

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    Mute Robert Kennedy
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    Aug 31st 2020, 2:09 PM

    Another day. .another pension opportunity

    83
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    Mute Dave Barrett
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    Aug 31st 2020, 1:41 PM

    Might apply for that gravy train job myself.

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    Mute john deere
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    Aug 31st 2020, 1:18 PM

    Mmm Bisto

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    Mute Jimmy Carroll
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    Aug 31st 2020, 1:25 PM

    Come back Hogan, all is forgiven

    91
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    Mute l
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    Aug 31st 2020, 1:20 PM

    The decoy.

    78
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    Mute Kerry Evans
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    Aug 31st 2020, 7:05 PM

    @l:
    Bingo

    9
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    Mute Sean Reddin
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    Aug 31st 2020, 1:39 PM

    She should be in jail

    151
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    Mute James Walsh
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    Aug 31st 2020, 2:24 PM

    @Sean Reddin: On what grounds pray tell?

    6
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    Mute Derek Poutch
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    Aug 31st 2020, 3:53 PM

    @James Walsh: Being a member of a corrupt, lying torag of a party. I could go on but I hope you get my jist.

    47
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    Mute Margaret Kane
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    Aug 31st 2020, 1:41 PM

    She should be locked up

    112
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    Mute Paul Potts
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    Aug 31st 2020, 1:55 PM

    No thanks

    64
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    Mute Colette Kearns
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    Aug 31st 2020, 1:21 PM

    How sickening would that be! It would be like the EU giving us the too fingers!

    158
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    Mute James Walsh
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    Aug 31st 2020, 2:23 PM

    @Colette Kearns: It’s the Irish govt who propose the candidates not the Commission itself. We are part of the EU btw, it’s not them and us.

    21
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    Mute Cookie
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    Aug 31st 2020, 2:03 PM

    She is a disgrace ot politics over how she treated Maurice McCabe.
    She’s close pals with Leo I believe?

    144
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    Mute leartius
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    Aug 31st 2020, 1:45 PM

    ‘Dustin the turkey’ would be a better candidate than spoofer Harris’s mentor.
    We must take our role in Europe seriously, We must look further then our own borders and help our friends in Europe build a stable, safe and inclusive Europe. Not for ourselves but that future generations can enjoy the same European dream we all grew up with. Standing together as independent nations that can weather storms from America, Russia and china.

    61
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    Mute Lotus
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    Aug 31st 2020, 2:14 PM

    Oh FFS. The usual Merry Go Round of Political Elite.

    57
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    Mute Donal Desmond
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    Aug 31st 2020, 2:51 PM

    If Francis Fitzgerald gets it I can only imagen the Headlines..A minister who resigned replaces Commissioner who has resigned twice…F.G.stated the Brits would be laughing in Westminster..They will be F..king Hysterical when they hear this.

    73
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    Mute Davis Payne
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    Aug 31st 2020, 2:03 PM

    Just do a Eurovision on it and send dustin the turkey.

    56
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    Mute Mike Finnegan
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    Aug 31st 2020, 1:59 PM

    Unfortunately missed out o this, Frances. Couldn’t find your email……

    57
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    Mute Mathas308
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    Aug 31st 2020, 2:05 PM

    No way

    46
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    Mute Jason Murtagh
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    Aug 31st 2020, 2:14 PM

    Oh jesus no

    47
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    Mute James Hayes
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    Aug 31st 2020, 1:30 PM

    Ah give it a rest….

    40
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    Mute James Hayes
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    Aug 31st 2020, 1:33 PM

    @James Hayes: as in go back to that hole you crawled out of Francis, I’d rather see my ex wife doing it…

    125
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    Mute James Walsh
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    Aug 31st 2020, 2:21 PM

    Mairead McGuinness is a much better candidate for the role.

    45
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    Mute rob mc cluskey
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    Aug 31st 2020, 2:41 PM

    It wouldn’t surprise me if “Big Phil” had the neck to apply for the covid payment, after all he did lose his job because of Covid.

    38
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    Mute Damian Mac An Bháird
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    Aug 31st 2020, 2:03 PM

    The bigger failure u r the more u get rewarded in Brussels. What does that tell ya??

    75
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    Mute James Walsh
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    Aug 31st 2020, 2:27 PM

    @Damian Mac An Bháird: She hasn’t been appointed to anything yet, just put her name forward. She shouldn’t get thejob as Mairead McGuinness is a much better candidate. It was the electors of Dublin who put her in the EP though, take it up with them.

    26
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    Mute Damian Mac An Bháird
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    Aug 31st 2020, 4:17 PM

    @James Walsh: ah hows it goin james me auld fg bot

    18
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    Mute MickN
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    Aug 31st 2020, 4:29 PM

    @Damian Mac An Bháird: Tells you a vote for FFG is a vote for more corruption..

    14
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    Mute Willie
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    Aug 31st 2020, 2:42 PM

    God FG don’t have many people with credibility in thier party these days. Lots of poor politicians & bullies like Leo, Simon & Murphy, ODoherty & Hogan. Then you have Farrell, Bailey and as for Frances – neck like jockeys ….

    61
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    Mute Lesidees
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    Aug 31st 2020, 3:30 PM

    Von der Leyen asked Ireland to propose two names, a man and a woman. Now just suppose that the Ireland’s government want Coveney to be Hogan’s replacement. What better way to achieve it than by nominating Coveney and Fitzgerald?

    Just supposing…

    22
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    Mute John Lyons
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    Aug 31st 2020, 9:14 PM

    @Lesidees: she’d still pick the female candidate

    5
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    Mute Isabel Oliveira
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    Aug 31st 2020, 2:54 PM

    Ah really ? Clear from the start of this debacle that either Simon or Leo are looking at it .

    23
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    Mute John Scully
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    Aug 31st 2020, 10:34 PM

    I had contacted a TD about Garda harassment and he was about to bring a Parliamentary Question in Government Buildings. We were very disappointed when Frances Fitzgerald disallowed it to happen. She was Minister for Justice was aware about our case. The Gardai called to our home before this happened and tendered an apology for the Garda harassment. Why did she disallow the Question? The TD did nothing else about our case.

    15
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    Mute Mr Snrub
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    Aug 31st 2020, 2:03 PM

    Hard pass

    13
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    Mute Frank Carty
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    Aug 31st 2020, 2:00 PM

    So many people commenting here don’t know that Frances is a sitting MEP.

    13
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    Mute Cookie
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    Aug 31st 2020, 2:04 PM

    @Frank Carty: She has a stature similar to Michael Lowry.

    59
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    Mute James Walsh
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    Aug 31st 2020, 2:28 PM

    @Cookie: The people of Dublin elected her none the less.

    9
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    Mute Cooking School
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    Aug 31st 2020, 5:50 PM

    Going by the excellent performance of both Simon Coveney and Máraid McGuinness in Brexit discussions and politics I feel either candidate would do a good honest job in looking after our interests within the European Community.

    11
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    Mute Mark Lamb
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    Aug 31st 2020, 5:49 PM

    Frances Fitzgerald are Her Missing emails tusla.ie Disband Tusla Now! Tusla Bosses email to Staff/Social Workers ahead of the Maurice McCabe Report “We Can Weather this Frances Fitzgerald Storm . McCabe Family are the Tip of Tusla iceberg in Secret False Tusla Data Reports Files McCabe Caught Out Tusla Thru FOI Request They had Falsified Reports on Tusla Secret Files He Raped Two Children

    17
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    Mute Angry_Man41
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    Aug 31st 2020, 8:18 PM

    McGuinness & Coveney decent candidates of merit. Fitzgerald a very poor candidate , Co. Council height of her lack of talent

    11
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    Mute Woman On the Up
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    Aug 31st 2020, 2:29 PM

    Frances F got shafted by the boys – typical carry on from FG and FF particularly with Leo V

    16
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    Mute MickN
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    Aug 31st 2020, 4:27 PM

    @Woman On the Up: I think you will find it was an honest cop that was the one who got shafted…
    Not the one with the ministerial pension along with the MEP money .

    44
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