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GOING OUT IN Cork this evening? The popular Hailo taxi app has just gone live there, allowing Corkonians to hail taxis from their smartphone.
The Leeside launch comes one year after it went live in Dublin – since then, Dubliners have taken over 1.3 million trips called from the app. The app allows a user to hail a taxi to a particular address, pay for the trip by cash or card and see the identity and licence number of their driver before they arrive. Likewise, drivers can see the profile of the customer calling them and either party can send a report should they have a difficult experience during the trip. Customers don’t pay a callout fee, although driver pay a small percentage to Hailo on each trip.
First-time users of the Hailo app can get €10 off their first fare in Cork by downloading the iPhone or Android app, registering and adding a promotional code – CORK01 – to the account. you have to pay by card to redeem the voucher.
Galway and Limerick are due to be added to the Hailo app later this year.
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Fantastic App.
Even better city
Since being left down numerous times by phoning taxi companies I have used Hailo exclusively in Dublin for the last year. I would never go back.
Even in town I would prefer to book a Hailo can than hail one down. I can pay by credit card and get a receipt sent straight to my email. Excellent app.
Bye bye call out fees and subpar radio service!
If it wasn’t for Hailo, I would have had to walk out onto the street last Saturday night and flag down a taxi, or even had to phone one.
Im a hailo driver. This app is the best thing that EVER happened to the taxi industry . It has hooked me up with so many fares that i would not have got. As for the radio companies, let them swing. Robbers the lot of them. roll on hailo. Cork will love it. Dublin already loves it.
Funny combination that… Cork n smartphone
You be known as a l a n g e r down here ha ha
A massive Langer
Great app.
The fact that a friend of mine was charged 35 euro from Cork city to Carrigaline last weekend,a ten mile (16 km trip)wont encourage anybody to call a Cork taxi no matter what app they use.
I am a Dublin taxi driver and don’t mind paying 10% on all jobs .the system is fantastic for the driver and customer. Totally agree with only paying a percentage on the jobs I receive instead of a weekly base fee regardless of how much or little work is passed on to you.
Cork is so small by the time you hail a cab you could be home.
Not so small at all, for example walk from Lavitts Quay to Donnybrook take me about 1 hour…
Ignorance is bliss
You’ve never been in cork have you.
Satelite taxis have this app since last year you can book it on your smartphone which they have a free taxi for people using the app and if you don’t get a free taxi they will automatically give you 20% off the fare,I think hailo are about a year too slow
What’s 20% off free ?
It’s 20% off the fare and they have a taxi on the road that’s free to people using there app aswell what a bonus
Sweet deal
Make sure the driver ends the journey when you actually get out of the car. Not 5 miles later.
I’m a Hailo driver and a third of my income comes from Hailo
is this a news article or an advertisement ?
It’s a news article, JP. As you can see from the comments, the Hailo app has brought a lot of upheaval to the taxi sector in Dublin and I thought it worth noting that it was spreading to areas around the country, where it is probably going to cause some change in consumer behaviour too.
We are not being paid by Hailo for this piece. I use the app myself – not regularly, because I don’t often get taxis – but that’s about as far as my involvement in the company goes :)
Hope this helps,
Susan, Editor
It is a news advert why would you let people know about booking a taxi you can book a taxi through all taxi company’s and pay by card were actually not in the dark ages like I didn’t see ye advertise when other company’s launch there taxi apps and there’s plenty out there
Thanks Roy – you’ve taken the opportunity to plug some company in Cork here a few times over the past 12 hours so I think you’re doing well…
JP – we have also written about this app ‘TaxiFair’ – please read here: http://www.thejournal.ie/taxi-app-fares-dublin-kevin-fagan-516907-Jul2012/
If there is any other app with the user base and reach of Hailo, feel free to send us a tip at news[AT]thejournal.ie
Cheers, Susan
The downside to hailos app is if you leave something in the car you actually can’t ring them they don’t have a phone number
That actually is not true you get the drivers mobile number and name when you confirm booking. I left my purse in the taxi rang the driver when I discovered it missing and he dropped it back at no cost. It is a fantastic service and safer for everyone.
What if you have a complaint you actually can’t ring them they don’t have a number
Roy ,obvious from your twitter account you are a cab driver here in Cork
Please be fair and don’t rubbish something that has not even started . This is serious competition and there is room for many different types of systems and you do no favors to yourself or the taxi companies by attacking something new
I’m not a taxi driver but I’ve friends that are and according to them hailo takes 10% of d fare off the drivers so its the driver that looses out all the time if hailo make 10% off every driver think of the money they take out of the industry
That is a very short sighted view. I now use taxis more because it’s safe and efficient. For the drivers it is also safer the fare can be traced so less chance of pyscho or thieves. Also using cards means drivers carry less cash so less risk. Any driver I know who uses it is delighted with.
Roy, The down side is the 10% but the upside is they do pay radio charges or Base charges to Companies such as your beloved Satelite . The best of luck to all in the industry
Many drivers play €100 plus a week for a radio. If they’re on Hailo they’d have to make a grand before aging €100. AND you can contact them through the App….
NOT !
Roy you’re a troll. As others have pointed out Hailo take 10%, but only if its used, radios cost a fixed amount plus whatever deductions the radio operators impose.
If you have a complaint, rate the driver badly, too many 1 stars and they’re kicked off the service.
If you forget something in the taxi Hailo had a feature where you can contact the driver to say you’ve left something in the cab, if you hail a taxi on the street its highly unlikely you would jot down their number.
Exactly that’s why I use satelite taxis they have all what u said in your app and you get 20% off the fare aswell will hailo give u 20% off plus satelite have cameras in all there cars so the driver is safe
Says he who looks like a troll ha ha
But it is a service for the customers. If it means that I get a more consistent taxi service, I’m definitely going to use it.
I agree with ya 100% but as usual this company wants to take 10% off all drivers and where does d money go certainly not back into d industry
Roy who do you think gives you the 20% off the taxi driver so will you cop on.
From Roy’s twitter – “Another boring day in d taxi. Will I ever win d lotto ha” Case closed.. hailo is brilliant. I Use it the whole time when I’m in Dublin.
I remember I cabbie, told me who was collecting me, his/her name and where they were. Died a death apparently
Don’t you worry about me cause I won’t be using it and ill tell everyone that I meet not to use it,it won’t last long cause all d other taxi company’s will have there own apps soon
Roy you’re making yourself look silly now. Hailo means more call outs. More call outs equals more money.
Simples.
I haven’t seen an app come even close to Hailos for its simplicity and ease of use. Also I used to get taxis in Dublin which promised 20% off but on so many occasions it was never taken out and I had to remind them. Seems like a win win for the industry and public
Only just bought my iphone so cant wait to try this out
Susan,
I beg to differ. There are several companies around Ireland already using apps like this and I have never seen any articles on it before. The entire article is written like an advertisement,.
I am not a troll by the way I really enjoy the journal and I rarely comment.
“Get a taxi in 4mins” (arrives in 12minutes)
I couldn’t think of a worse problem to have.
Is there a call out fee in cork.we had it in Dublin and then they made us drop it and the service is now getting bad for the customer cos drivers won’t drive for jobs over a mile.
Hailo best taxi company out there. I was always afraid for my 13 year old daughter getting sent home from friends houses that she got into some bogus taxi. But now she has hailo on her phone and im at piece of mind now. I use hailo too amd its a great app taxis are always there bang on time.
What happens in the case of a no contact where the customer has flag done somebody else (ie.college students they have no loyalty) what happens do ye take 5€ of the customers card?
10% of every fare goes out of cork and the money goes into a business mans account prob in another country so it’s great for cork and Ireland for our money to leave the country cop on will ya and see d bigger picture,your only seeing it from your side not d drivers side
You are a driver but
The button to call a cab in Cork is “C’mere to me boy willya”. Fact.
Stick to d reliable
I’m seeing it from both sides. Drivers get more call outs. More calls = more earnings. Is that not what drivers want???!!! Customers get the benefit of not having to go search for a taxi as well as having the driver details.
It’s a win-win situation. You are wrong. Even more so when you’re criticising it and its not even been in the city one full day.
have your say